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Attitudes towards listing photographs

By
Services for Real Estate Pros with Miraculous Memories Photography

In beginning to focus on real estate photography as another facet of my professional life, something has come to my attention that I find, quite frankly, a little disturbing. 

Having recently purchased a home (after a year or so of looking), and having relocated my family over 3,000 miles across the country, I have become acutely aware of exactly how important photography is to a real estate listing.  It is with that knowledge that I find myself completely flabbergasted to hear real estate professionals acting like the quality of the pictures on their listings are really no big deal, and to see in some instances, a complete indifference to whether or not they are even there.

I realize that, to some degree, in my particular situation I likely relied upon listing photographs a little more than the average buyer, however, even when I've been shopping for real estate across town, I've still relied heavily on the listing images to form an initial impression of a property and to decide which properties I was going to devote my valuable time to going to see.  I know for a fact that there were a large number of properties that went completely unnoticed, even though they were in my price range and met my search criteria, solely because the pictures made the property look undesirable or there were no pictures at all.  I'm fairly certain that some of the properties that were overlooked might have been desirable to us, however, with so many properties on the market, it was simply impossible to look at everything that might have been a possibility (and admittedly, we were looking in a low price range and at a rather narrow cross section of properties).

I guess what I'm hoping for by posting this, is for some discussion about what can be done to change people's attitudes towards using good pictures in their listings, and helping people see the value in doing so.

I realize that some say that if a listing is under a certain price, that it's not important because the price will sell it on it's own, but I would imagine that better exposure could likely lead to a faster sale. 

Thoughts?

www.miraculousmemories.org real estate photography

Robert Havana
Park and Protect- Alberta Real Estate License Parking - Calgary, AB
Alberta Real Estate License Parking

I have been looking for some property in a certain southern market and have been amazed that the majority of the listings have a single photo of the front of the home.  None of the inside, none of the yard, none of the street in front.  Completely loses any long distance buyers as quick as they can click to the next more detailed listing.

Jan 02, 2009 03:13 PM
Lanette Branch
Taylor Properties - Bel Air, MD
Bel Air, MD Real Estate Agent

Tim,

I have to agree with you on this one. Totally. I do a virtual tour for all of my listings regardless of sales price because it sets my listings apart from the majority of the others. It's a fact; homes with lots of quality photos on-line sell faster and for more money.  Of course, it needs to be priced right, as well...

Jan 02, 2009 03:15 PM
Michael A. Caruso
Surterre Properties - Laguna Niguel, CA

Wow that is a wide angle.

It seems that most agents (and most agents are new agents) see photos as a chore, rather than an art form.

And the seasoned agents see photos as a selling tool.

The next 2 years should sort a few more of them out...

Jan 02, 2009 03:21 PM
Tim Downin
Miraculous Memories Photography - Lebanon, OR

Robert,

Honestly, I'm surprised your even seeing that much in the southern markets.  We looked at homes in the area we were in, in Florida, before we committed to 100% to moving out here, and I was amazed at how many homes didn't even have a photo at all, and this is in one of the hardest hit markets in the country.  With as much as people rely on the internet these days, I would think an agent wouldn't even want to list a property until they have pictures, if for no other reason than to push the listing ahead of the horde of similar listings.

Lanette,

Thank you for the vote of confidence, I appreciate that, and really wish there were more brokers out there with the enlightened viewpoint that you have.  You do make a good point, the property definitely needs to be priced appropriately, if it's not, no picture is going to salvage it until it's brought into a reasonable viewpoint, however, good pictures will still bring it to the forefront of people's attention, even if they do ultimately look it over.

One thing that I forgot to mention, that you've reminded me of, is the thought I had in the middle of a discussion last night.  If an agent/broker stands to make around $2,500 off of even a mere $100,000 listing (a relatively low priced home), why wouldn't you spend $100 on the off chance it might get you the other $2,400 a little bit faster?  Now increase the commission incrementally based on the price of the home being sold, and that $100 seems like even more of a pittance to me.

While I'm glad to see support, I still have to ask, is there anything that can be done to shift the perspective of those who don't agree or simply don't see the significance?  This thought comes to mind even more emphatically when I hear people complain about what a "horrible" market we're in the middle of currently.....

Jan 02, 2009 03:30 PM
Michael Prescott
ERA Key Realty - Whitinsville, MA
Blackstone Valley Worcester County Homes

Something to think about with photographs is having them make an impression, but also giving the consumer or agents a good idea of what the home is like.  I have seen many properties with 20+ photos....way too many and I dont need 3 pictures of each bathroom for gods sake.  I have seen properties with 1 or 2 photos....not nearly enough.  I prefer roughly 8-12 pictures of the main rooms of the home, the front and back yards (if possible).  This gives me and clients a good idea and its not information overload and it keeps their attention (in these days of attention deficit!!)

Jan 02, 2009 03:31 PM
Tim Downin
Miraculous Memories Photography - Lebanon, OR

Michael,

While I appreciate you comments, I have to say that my experience has shown to be squarely opposite.  It seems to me that the newer agents I've encountered tend to be more in touch with the significance of good photography, while the older agents seem to be more complacent and content with saying that the property will (statistically) be on the market for a certain amount of time and aren't very motivated in attempting to sell the property faster.

Jan 02, 2009 03:36 PM
Mary DeBella
Northwest Staging & Redesign - West Linn, OR

Tim-

It's great to hear from someone who has been in both the "buyer's" eyes and the "photographer's" eyes.  As a professional Stager, it still amazes me how many listings have terrible photos.  I know that statistically 75% - 85% of buyers are now using the internet as their form of shopping for real estate, and consequently the online photos are their very first impression.  And from my point of view, the differences between Staged vs. un-staged properties become obvious within a very short amount of time. Buyers, such as yourself quickly discriminate which homes they are interested in previewing based on the perspective they get when looking at a 3” x 3” photo on their computer. Thanks for pointing out how important that marketing is.  I have even had real estate photographers cont`act me personally and thank me for helping them do their job better!   I have worked with many agents, some newer and some more experienced.  The ones who truly "get it" are those who recognize the value of having as many excellent photos as possible.   Great post.

Mary DeBella

www.nwstaging.com

Jan 02, 2009 04:31 PM
Tim Downin
Miraculous Memories Photography - Lebanon, OR

Exactly Mary, I think you hit the nail right on the head.

Jan 02, 2009 04:49 PM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Tim, I have to agree with you. Photos in the MLS are the first impression a potential buyer gets when selecting home to view. Thanks for the reminder.

Jan 03, 2009 01:17 AM
Margaret Oscilia
Creative Concepts-Home Staging and Contracting, Salem Oregon - Salem, OR
Home Stager, Salem Oregon

Hmmm -- what can be done to change people's attitudes and helping them see the value of professional photography . . .

I think that showing before and after photos are the most dynamic proof of what a professional photographer can do.  It's impossible to show the direct benefits of professional photos, but like staging -- but a comparison and showing it to realtors may help.  Word of mouth is what has exploded our business -- you need a few realtors really advertising spectacularly with your photos and demonstrating what services a true professional realtor can provide.

Jan 03, 2009 05:37 AM
Tim Downin
Miraculous Memories Photography - Lebanon, OR

I totally hear what you're saying Margaret, and I kind of wish that I would've thought of it before so I could have tried to make sure I had some comparison shots.  I'm definitely going to carry that advice into the future.  In the meantime, I actually had someone send a photo this morning to retouch for her, I'll use this an example, you guys can tell me what you think.  The original photo was taken by a girl named Kaylee Kelsoe, and I retouched the second.  I'll also add, that I did very little to the original photo, but know exactly what to do makes the biggest difference.

www.miraculousmemories.org real estate photography

www.miraculousmemories.org real estate photography

Jan 03, 2009 06:02 AM
Margaret Oscilia
Creative Concepts-Home Staging and Contracting, Salem Oregon - Salem, OR
Home Stager, Salem Oregon

Tim -- You can take my photos and touch them up ANYTIME!  What a dramatic difference!  We all need to focus on what we do best -- great realtors need to have great photos . . . looks like you can really deliver!

Jan 03, 2009 11:14 AM
Tim Downin
Miraculous Memories Photography - Lebanon, OR

Thank you Margaret, I really appreciate that.  8}

Jan 03, 2009 01:36 PM
Janis Gaines
Staging Sells Eugene Homes - Eugene, OR
Home Stager Eugene OR - The Notably Well-Dressed H

Hi Tim,

WOW - Your BEFORE and AFTER shots of the winter scene are quite a contrast. I love the beams coming off the sun as it shines through the tree...really beautiful! Great Photoshop work!

I've been Staging for the past 4 years - 2 in Seattle and now 2 years down here in Eugene OR. I have to agree with you about the  photos. I'm continually amazed at some of the pictures I see on the local MLS. I think the worst was of a kitchen that was completely cluttered with an overflowing garbage can in front of the stove. WHAT ARE THEY THINKING? ...and the realtor was someone who's been in the business for many years. SIGH!

I've never considered myself much of a photographer, but once I started this new career, it became imperative that I start learning. I worked on a redesign project recently and would like to think that both the staging and the new pictures contributed to getting this home more viewings and hopefully, a sale soon.

I was fortunate to have a sunny day when I first arrived to perform the Staging redesign so I snapped a number of shots right after getting there. The new shot - at a different angle than this smaller one directly below - gives a much more appealing first impression of the home.

The Notably Well-Dressed Home Staging, Eugene Oregon  The Notably Well-Dressed Home Staging, Eugene Oregon

The bathroom had some great features, but the realtor's original photo only captured a portion of them. Standing on a stool in the corner got me some broader shots of the room. Obviously, I don't have a wide angle anything like yours, but even a slightly wider angle camera than what the realtor was using, combined with taking the shot from a different perspective, made a noticeable difference.

The Notably Well-Dressed Home Staging, Eugene Oregon The Notably Well-Dressed Home Staging, Eugene Oregon

Pictures can tell such an amazing story, but we don't always think past the obvious shots to capture unique features of the home. Once the living room was redesigned, I found an angle that really shows off the amazing beams in this rustic country property.

The Notably Well-Dressed Home Staging, Eugene Oregon The Notably Well-Dressed Home Staging, Eugene Oregon

Hope you have successfully broken into the real estate market in Lebanon and realtors see the value of your work. You might also link up with some stagers in the area. It's always more rewarding to take shots of rooms that also look great!

Jan 19, 2009 06:33 PM
Colleen Fischesser Northwest Property Shop
NextHome Experience - Chelan, WA
A Tradition of Trust in the Pacific NW since 1990!

Well Tim, I think Janis helped proove your point very well LOL! Photos are the "first impression" so to speak these days. They are equally, if not more important than that spiffy, clean front door! Love the topic!

Jan 26, 2009 11:21 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

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