Wow, ActiveRain seems to really be taking on a life of its own lately. Like a vital community, everywhere I look there is huge amounts of activity and member participation.
There was a time where I read (ok, browsed) through almost every post daily and knew what was happening in every corner of ActiveRain. This has long since become an impossible task for obvious reasons. This doesn't mean that I'm any less involved, just more and more I've had to move behind the scenes to keep everything running.
This unbelievable growth ActiveRain has experienced has also created it's own unique set of challenges:
- We receive nearly 300 support emails a day and respond to most within 24 hours.
- We have had to scale our technology platform to handle the over 5 million hits our servers receive each day and climbing exponentially. I believe we use about a terabyte of bandwidth monthly right now for those geeks out there.
- We help resolve the inevitable community issues whether is plagiarism, violations of the fair housing act, member disputes, etc.
- We wage a continuous battle with an army of spammers.
Right now ActiveRain employs six people (including myself) full time to keep things running smoothly (ok semi-smoothly). In the last several days we made enhancements, which are significantly improving the performance of this site. We have some new technology launching in the next week to help further combat the problem with spam in blog comments and contact forms.
Unfortunatly maintaining the community has caused a number of planned features to be delayed. Don't worry we'll be back to giving members lots of cool new tools (custom blogging, private groups, etc) soon enough, we've just had to stop and catch our breath.
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Thanks Matt, we appreciate everything you all do.