Just want to know how many of you are having problems getting an accepted offer on an REO property when your buyer wants to purchase using FHA financing? 

I recently attended the Five Star Conference in Dallas, and the REOMAC dinners in both Dallas and Los Angeles. What they announced in regards to FHA buyers is certainly not what is happening in market place in Orange,CA.  They (meaning asset managers) stated they welcome FHA buyers and do not shy away from necessary repairs as found by Fha or conventional Appraisers, and,or, Property Inspectors...all within reason, of course.  However, here are just two of many, many, many, true stories and personal experiences.

Prop. #1: REO Listed for $399,000. Property is a disaster. No trash out, no repairs, toilets black and overflowing. Litter in front yard. Certainly a property that is not being properly managed by the listing agent. However, buyers Offer  $330,000 with 10% down, conventional loan, buyer pays own closing costs. 30 day escrow.  Buyer's agent receives a Best & Final. Buyer's offer changed to $360,000. No contingencies and as-is. Offer declined with no explanation (or even proof it was submitted...but that's another blog for another day.) Approx. 15 days later MLS is marked pending. Aprox. 30 days later, property marked sold for $336,000. ($24,000 less) Selling agent is the listing agent.  (There were not other offers on the property, or, if there were, they too were not accepted.) 

Prop #2: REO Listed for $369,000. Property has some very much needed repairs...leaking pool, 3 broken windows, required fencing is down between two houses (code violation for a pool). Commissions offered are 3.5% to the selling office. Buyer offers $340,000 FHA, with $10000 closing costs. Listing agent would not present offer due to FHA financing. The same day price is reduced to $363,900 and put on a HOLD DO NOt SHOW while repairs are made. EIGHT weeks later the only repair made is to repair (not replace) the existing fence and interior painted (even though property is still dirty). Commissions offered still 3.5%.  Another offer is made for $363,000 FHA, $8500 closing costs, 2.5% commissions (buyers agent willingly reduced commission 1% to assist with the $3000 pool repair & other minor repairs, which were under $500). Offer rejected without explanation. Same day rejected price is reduced to $345900 and 3.5% commission. Listing agent "thinks" it was rejected because Asset Mgr wanted an offer with more money down. Aprox. 1 week later property is posted as pending. It has not been reported closed yet.  (When offer first made there were no other offers...agent waited over a week to submit offer, by which time there were two offers...neither were accepted.) (Appx $12,000 net less to lender)

Does anyone see the number of issues in these two scenarios? The biggest flaw I see is the reduction in sales prices, which will reflect on the rest of the neighborhood. With the economy being in its current state, these lenders, asset managers and possibly the REO agents are doing a disservice to THEMSELVES. In my particular area, the majority of loans were made by five big players in the market.  In rejecting the higher sales prices they bring down the neighborhood...many of which have loans they made. DOes it make sense?  Secondly, are they discriminating against FHA buyers? In addition, since when do the listing agents have the right to determine if an offer is submitted to the lender?

What can we do as an industry to be sure FHA buyers are not discriminated against? What can we do to be sure the REO Listing Agents paints the right picture for the Asset Manager? What can we do to be sure the offer even gets presented...mistrust is setting in? Since both of these offers were rejected without a reason, how can we reassure the buyer they can still buy FHA?  Can the govt do anything to assist an FHA buyer to be treated fairly? 

Do lenders need to revamp how they sell their REO properties?

The above two scenarios are just a few of the many examples I could have given.

What do you think?

 

 
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9 Comments on Are the REO Lender's the Cause of continuing declining prices?

JAN
06
130,954 Points 1 Featured Post

Deborah - I also could give you numerous examples of how my FHA buyers have been discriminated against for convention buyers with lower priced offers.  The most recent being a property that my FHA buyers made a higher than list price offer to accommodate for the credit they were asking for so that the bank could net their list price.  My clients offer was rejected and a lower priced conventional offer was accepted and we were told because they didn't feel the property would qualify for FHA.

Lo and behold, the property is BOM because the property didn't qualify for conventional financing.  At this point, the only financing that this property is going to get is FHA 203(k) financing, which my client is now considering because everything in his price range is an absolute run-down and dilapitated fixer.  When my client's Realtor mentions this to the REO listing agent and that the clients would like to make an FHA 203(k) offer, the REO listing agent tells my clients Realtor "don't bother, we only want cash offers now".  And as we all know, that cash offer that the REO bank will eventually accept will be so much lower than what my FHA 203(k) buyers would have offered.

As if it's not bad enough that my FHA buyers are discriminated against for conventional buyers now they're discriminated against for cash borrowers too.

2:27pm • #1
219,691 Points 4 Featured Posts

That is an issue.. and al the reason to work on Short sales to avoid having the vacant house in your farm area bringing values down.

2:28pm • #2
832,190 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

y (meaning asset managers) stated they welcome FHA buyers and do not shy away from necessary repairs as found by Fha or conventional Appraisers, and,or, Property Inspectors

IN A PIG'S EYE!

2:32pm • #3
450,184 Points Outside Blog

I can say with reasonable certainty that I have had a couple of listing agents do that to me.....you never know if they really do submit the offers...then it is suspicious when they end up being the selling agent.

2:46pm • #4

Deborah,

Those stories are all too familiar. It happens here in New England, too, of course. Our experience (my team of Realtor associates and others) has shown time and again that the REOs and therefore their agents want the quickest, most viable funding, sometimes even in lieu of a higher offer. They do indeed very often discriminate, in a way (against government approved borrowers). Somehow, sometimes they think maybe a cash buyer or someone using 20% down and an 800 credit score for a Fannie loan will come along!

The unfortunate obstacle here as you might know is that government lending, particularly FHA and VA has a reputation for lengthy, drawn out closings and other quirks such as scrutinous property inspections and the like. The truth is though, that when originated by an adept team, government loans are just as routine as any other type like direct bank lending or Fannie/Freddie.

The bottom line is that this quagmire is unlikely to change any time soon (meaning the REO holders being picky and shuffling government approved buyers to the back). So, what I as a mortgage broker have done to strengthen the challenged deal is send (a few days after the initial pre-approval letter) an updated, confirmed pre-approval thanking the buyer for submitting all the required documents and agreeing to the full and complete credit check (of course, only if the buyer has done so). I go on to specify in this "confirmation of pre-approval" or "thank you for sending the requested documents" letter that the documents sent by the pre-approved buyer included the most recent, up to date pay stubs and tax forms, asset statements (showing the readiness and prompt availability of exactly the proposed down payment and closing costs needed to meet the buyer's offer) and that the credit scores and debt portfolio were acceptable. I also mention that the loan will be underwritten by a solid, stable, well-balanced bank that is very adept in FHA underwriting, execution and delivery and therefore will be processed and delivered (closed) in a very timely manner (I almost always use M&T Bank or Taylor Bean). Of course, I copy both agents on the transmittal of this second pre approval letter to the buyer to ensure it's read by the REO selling decision maker. While the letter is not an actual bank lending commitment, it certainly helps assure the seller!

This letter has helped get REO deals accpeted for my buyer/borrowers on numerous occasions! May I suggest that you encourage your loan officers or brokers to use the same practice on government loan approved borrowers, and of course only if the buyer has cooperated and does meet the grade.

I hope this helps and I loved your article!

~ Jamie

4:59pm • #5
130,954 Points 1 Featured Post

Jamie - it's good to hear that your extra efforts have proven successful for you.  It's nice to hear that some people appreciate it when one of us (mortgage lender) goes above and beyond to prove our clients worthyness.  I have tried similar efforts here in Ventura County (SoCA) with very little success.

I run all my pre-approvals thru DU before granting pre-approval letters.  I have provided DU results to REO listing agents just to show that my clients are "Approve/Eligible".  I have provided copies of bank statements and VOD to show proof of funds to close.  I have provided summarized credit reports to show credit worthiness.  Whatever they ask for, I have gone above and beyond to prove my FHA clients are just as worthy as a conventional buyer.

More times than not, it's moot because they (the REO listing agents) have already made up their mind that they're not going to accept my FHA clients offer.  I just tell my clients that it's their (the REO listing agents) loss and to just move on to the next property because around here, there is always another property to make a another offer on.

With new inventory coming up everyday and FHA becoming more and more prevalent in the market (especially since FHA rates are better than conventional rates), sooner or later, those picky, snobby REO listings agents will have no choice than to start accepting FHA offers if they want to sell their dumpy REO listings.

5:25pm • #6
1 Featured Post

Jamie...where are you located in New England. I'm originally from New Bedford, MA...land of some great lobster, clams, quohogs...mmm.

In regards to your post, it sounds wonderful what you do, however, the letter and information are never sent to the Asset Manager. The Asset Manager  just receives a form that breaks down all the costs and time periods. THEN, it is the advice or recommendation of the listing agent. If you have a trustworthy listing agent it usually works out OK. But some are still starving, and therefore become a little untrustworthy and greedy and do not submit the letters etc. The agent in Scenario #2 said she doesn't submit offers because she is protecting the lenders best interests by only giving them what they want to see. I wonder if it was in the REO lender's best interest to lose $12000 on a fully approved FHA Buyer. This particular agent also said it would be a better chance of getting offer through if we agreed to use the REO lender for the new loan...so we did and even stated it in the offer.  She helped "her" lender so much they will continue to see losses as this neighborhood just took a big decline in value because of their misconceptions.

I guess I just don't get where they are coming from...even though I attend all the conferences, etc.

 

 

 

5:46pm • #7
JAN
07

No kidding, Deborah. I'm from Reading, MA originally and I live in Manchester, NH these days (aka ManchVegas)! I spent my summers growing up on the seacoast of Maine and I spend my summer weekends now on Cape Cod! Aint New England gorgeous? How's it out there in the land of fun in the sun?

Yeah Deborah this REO crisis is a daunting one and canonly be solved by ethics and common sense. It's a good thing we have dedicated and committed pros like you and other active rainers because you're right, there's still some clowns in this circus!

REO Asset Manager 

Maybe we'll cross paths at a seminar one day or something!

~ Jamie

10:43am • #8
MAY
21
Outside Blog

Can any one tell me if asked to is a Realtor obligated to prove that your offer was submitted if asked I truly   beleive that some listing agents are trying to keep both ends of the transaction.  Just becasue they are suppose to submit all offers does not mean they do.   Other than trying to get hold of the seller afterwards and on an REO good luck.  I am do not see why it would be any different than getting a reciept such as an email confirmation.

4:26pm • #9

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Deborah Wilson

Fullerton, CA

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RE/MAX North Orange County

Address: 151 E. Commonwealth Ave., Fullerton, CA, 92832

Office Phone: (714) 342-7628

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