0

Real estate reconnecting with past clients (edit/delete)

Our philosophy "Customer relationships are at the heart of what we do. If you don't feel that we've built a strong relationship with you by the time we've sold your home, then we didn't do our job."

I think building a key relationship is so important in todays ever changing market .... the other day i was talking to my neighbor and he said to me i have no idea the name of the realtor who sold me my house .... and the whole time i was thinking i hope none of my buyers think that ... it made me go into my office and update my contact database with everyone and anyone... it is so easy for all of us to get wrapped up in new clients that i think we sometimes forget about our former clients ... when this industry is based on referrals its not wise to not reconnect with your past clients! of coure i do the emails and mailers but does anyone do anything special for there past clients ? i have sent out market reports for there neighborhood, cards on birthdays and ann etc .... but was looking for something creative that maybe i could do different any ideas?