I am lucky. I REALLY love what I do. There is nothing like helping a first time home buyer through the process of becoming a homeowner or helping a seller get a home sold so that they can move on to the next.
One thing I am continually surprised by, I am sorry to say, is the lack of professionalism and customer service by some people. Don't get me wrong, I work with lots of great agents, lenders, etc... but there are so many that I can't believe are still in business.
Having worked in everything from marketing to various kinds of sales in my lifetime, I can honestly say that I have never see anything like this in other industries. I can not recall so many un-returned calls, improper documentation and at times, just plain bad attitudes.
I have been told on a few occasions, "it's the industry, we just have to deal with it." But why? Why should I and especially my clients have to deal with so many inadequacies? It is really not fair to them! Because most of the time, NO ONE ELSE KNOWS about it!
Ebay has it figured out.I have bought and sold a few things on Ebay and I like that you have to rate or be rated by a star system every time you purchase something. You get to read comments about people's experiences too. Would you rather work with a two star agent or five star?
Ok, so maybe it would be just about impossible to implement a system where we can get rated by clients and other agents but it is important to really check out who you are working with. Here are a few ideas:
Google them- This is just about the best way to see what a person is about. Are they on line? Many studies have shown that more than 85% of home buyers start their search on line. To me that means a good agent knows they should be on line. You can tell a lot by their writing skills and the company they keep on blog platforms.
Ask around - Good agents are visible in their community. If you have a couple in mind, ask people if they know anything about them.
Call Multiple Times - See if they answer their phones or return calls in a timely manner.
These are just a few tips. Since we can't use Ebay's system, I am glad that there are on-line blog sites, like Active Rain, the one I use. You can get a good sense of a person by the company they keep here. Check out their writing and their comments.
If you have questions about real estate or local Fulllerton area information, I would appreciate the opportunity to be of service!__________________________________________________________________________
Cristal Drake - Realtor (R)...At Your Service for all your Fullerton area real estate needs! RE/MAX North Orange County - 714-423-7525. All information in my blogs is believed to be accurate but is not guaranteed. Copyright 2009 all rights reserved.Receive my blogs via email! Click here: Subscribe in a reader