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The Secret To Being Comfortable

By
Real Estate Agent with Keller Williams Realty 0575737

Hot CocoaI've noticed that a "handful" of people in service related industries take awhile to warm up to complete strangers that they need to work with. Not that a Realtor or Mortgage professional is unapproachable, but they fumble the opening round interchange. The secret for any who have trouble being comfortable with someone new is:

Give Something That Is Universally Accepted and Appreciated.

A cup of cocoa, coffee, or tea.

A compliment.

Laugh together at a situation or a tasteful joke. Smile.

Offer some chocolate. Other than the diabetic, who can resist chocolate?

Offer a VERY comfortable chair for someone to sit in.

 

Having someone be comfortable with you also involves your body language where you have a soft look focusing on the eyes, speak in a not too loud tone, are patient and don't interrupt when the other is talking and genuinely come across as a caring person.

Check out how comfortable others are around you. Can you disarm stress with a light hearted attitude or some playfulness showing you don't take this great big bad world too seriously? Do you have the gift of hospitality making others feel WELCOME? Be the host or hostest with the mostest, get people to relax. Then they will open up to you. YOU be the ICEBREAKER. DON'T LET THEM HAVE TO FIGURE OUT HOW TO DO IT.

 

 

Justin Ukaoma
Vizion KC - Kansas City, MO
Kansas City Real Estate Investments

If you slid me a cup of cocoa like the one in the picture it would be hard for me not to get comfortable quick.

Jan 08, 2009 03:28 PM
Patricia Beck
RE/MAX Properties, Inc., ABR, GRI, SRES - Colorado Springs, CO
Colorado Springs Realty

Chatting over a Cup of Joe always seems to help everyone feel more comfortable and relaxed.  The hot chocolate in your photo looks very yummy by the way!

Jan 08, 2009 03:48 PM
Dona Reynolds
Berkshire Hathaway Home Services Stein Summers - Saint Joseph, MO
St. Joseph MO

Gary, I always give a compliment first about them in some way as it really breaks the ice for them.   Chocolate......don't get me started this late at night on it.  Another great post. 

Jan 08, 2009 03:57 PM
Trey Thurmond
BCR Realtors - College Station, TX
College Station , Texas Homes

GARY

I too believe in listening to others intently. Coffee has really made a big come back with all the flavors and is a great way to ease into a conversation

Jan 08, 2009 04:43 PM
Christine Wade
Christine Wade - Derby, VT
Operations Strategist / Online Business Manager

Gary - great post!  I love coffee meetings....they give you something to do with your hands - one hand steadies the cup and the other takes notes!  Most of my meetings are virtual ones (telemeetings or video conference), but occasionally I do get out for an actual face to face.

Jan 08, 2009 05:04 PM
Teresa Berry
Seattle, WA

Gary this is a post after my own heart and you've managed to do a fine job of breaking the ice in this conversation as you always do - not sure how you knew I'd be stopping by but very hospitable to have that lovely warm mocha.... spiked with espresso on the table :)  thanks for the break. now back to work :)

 

Jan 08, 2009 05:25 PM
Terrylynn Fisher
Dudum Real Estate Group - BuyStageSell.com - Walnut Creek, CA
HAFA Certified, EcoBroker, CRS, CSP Realtor, Etc.

People tell me the most amazing things and my husband a retired cop has that unique talent too.  It's just who we are I think, sometimes, like on vacation when we are trying to relax it can be challenging but mostly we like people and it's a good thing.

Jan 08, 2009 06:29 PM
Susie Blackmon
Ocala, FL
Ocala, Horses, Western Wear, Horse Farms, Marketing

Oh Gary, I DO know how to make Cowboys feel comfortable!! Not always with chocolate, but the whipped cream comes in handy.

Jan 08, 2009 09:15 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Thanks for the creative way you make very important points. Great post as always.

Jan 08, 2009 10:44 PM
Toula Rosebrock
Diane Turton, Realtors, Forked River, NJ - Lacey Township, NJ
Broker/Sales Associate, Realtor, Lacey Township,

Hi Gary:

Comfortable is a word that I use on a daily basis with my customers!

If they're not comfortable, then I'm not comfortable...

ToulaRosebrock.com - DianeTurton.net

Jan 08, 2009 11:03 PM
Carol Smith
Casmi Photography - Mebane, NC

Gary - I'm not sure how I do it exactly, but I have a way of 'disarming' people and if they don't laugh, they will certainly scratch their head and wonder what happened.  LOL 

One thing is certain in this world - there are no strangers, only friends we haven't met yet.

Jan 08, 2009 11:54 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Gary, I believe some folks have a natural ability to make people feel comfortable at home, and others have to really work hard at it. On my first meet up with a potential client, I am just trying to build trust and get to know them. Who you are in real life overflows into your business relationships. Being open and warm goes a long way in starting the process.

Jan 09, 2009 12:00 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro

Gary--Sometimes a smile at the right time just takes the edge of the situation. Good thoughts to start the day....Thanks!

Jan 09, 2009 12:15 AM
Kristin Moran
Owner - RE/MAX Access - KristinMoran@Remax.net - San Antonio, TX
San Antonio,TX - Real Estate - 210-313-7397

Good tips Gary.  Sometimes I take a bit to warm up to strangers myself so I think I will try out your suggestions.  Thanks for the ideas.  kM

Jan 09, 2009 12:38 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

I am so wanting a cup of hot cocoa right now. When I meet potential clients in my office, I always ask them if they'd like something to drink. If it's 90 degrees in the shade, I'll bring in glasses of ice water to the conference room and place them in front of the chairs before my clients show up. I also set copies of the material I am going to give them in front of their spots. It makes them feel welcome and expected. Inviting a client into my office is no different, in some ways, than inviting a friend into my home, and being a gracious host never goes out of style.

Elizabeth Weintraub Land Park Real Estate Agent in Sacramento

Jan 09, 2009 02:02 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Gary:  I am the ultimate icebreaker.  Humor is my tool of choice.  I never take anything too seriously, and often use myself as the butt of jokes.  Self-deprecating humor lets people know you don't think of yourself as above them.

Jan 09, 2009 02:33 AM
William Johnson
Retired - La Jolla, CA
Retired

Hi Gary, It has been 9 days since i have been active here and sort of have an excuse if one is needed but i save that for a post.

This is some great advise and it should be a conscious change that people make. We are in too big of hurry heading in directions we don't always know. Seems to me that slowing down and making the journey more enjoyable by bringing others along would be a good change. Making others feel comfortable is also an art but it is one that everyone can learn. Its starts with sincerity and sincere desire to do so. Life will change right before your eyes. Especially if being happy with the way others respond to you is meaningful.

Jan 09, 2009 02:40 AM
Pam Pugmire
Silvercreek Realty Group - Meridian, ID
Meridian Idaho Real Estate

Another great point!  I worked as a cashier at a grocery store while in college.  This was a great place for me to learn how to make conversation with strangers, and that has come in handy in my RE career. 

Jan 09, 2009 07:24 AM
Patricia Aulson
BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate - Exeter, NH
Realtor - Portsmouth NH Homes-Hampton NH Homes

Some people are naturals at this. 

 

Patricia Aulson/  Hampton NH Real Estate

Jan 11, 2009 11:13 AM
Laura Watts
Positive Properties, LLC - Laurinburg, NC

Good suggestion Gary. You are right about the chocolate too-who can refuse it? Good blog......

Jan 12, 2009 02:43 PM