One of the immutable truths about real estate is there are no immutable truths about real estate. There are many people who will spend great amounts of time and money telling you how marketing ought be done, but at the end of the day, few methods of marketing are any better than any other. And sometimes the more expensive methods are some of the least effective (read: lead generation companies.)

Yesterday I received my first lead through Zillow. Not through the E-Z Ad for which I spent a whopping $100 for a zip code I won't mention lest the undesirables start wasting all of my impressions, but through Posting a Home for Sale. This home was not one of my listings. It was a home in my neighborhood which I posted, complying with the local rules for advertising by prominently displaying the name of the listing brokerage.

But in the right-hand corner of the screen was the picture you see to the right here, and it was here that this buyer clicked. Two minutes later I received the phone call and this morning I was showing properties.

Posting a home in my neighborhood for sale isn't much different than the monthly postcards I used to send to all of my neighbors listing homes that had sold. Included on the postcard was the disclaimer "data provided by ARMLS" because not all the sales were mine. But the impression given, within the rules as written, was that I had.

The primary difference between those monthly postcards and the Zillow posting was the cost - several hundred dollars in postage alone versus a few minutes to verify the information and enter the home for sale.

Some local MLS boards are warning their agents that they cannot post homes for sale in Zillow, even using seemingly threatening language such as "better safe than sorry." Are they kidding me? Of all of the blatant violations of local advertising rules currently being used (including at least two Arizona agents advertising on Zillow through an EZ-Ad without mentioning their broker's name - a definite no-no), this is what gets the local MLS fired up?

Jonathan Washburn recently speculated that Zillow is trying to eliminate the agent-entered MLS by allowing data entry direct to Zillow. Given the data standards required for MLS entry, and considering most agents only find out about a home's availability through the MLS, I don't see this is likely.

Of course, it's not all that hard to determine the reason. There's still a school of thought that listings are the lifeblood of any real estate company (probably true) and that this vital information needs to be held as close to the vest as can be (blatantly false.) The question should deal with how many places a home can be advertised, not how few - how to best attract a buyers' agent to a property, not how best to protect a double-dip commission.

Hell, if someone would like to advertise a listing of mine and it means I may get it sold faster, by all means go right ahead. I'm all in favor of seeing my homes sell for my clients. 

But that's another rant for another time.

Not that I should rant. Ranting breaks one of the immutable truths of real estate blogging. And I'd hate to do that after over a year of doing this. 

 

6 Comments on My First Zillow Lead

APR
30
2007
5 Featured Posts
Jonathan - that's fantastic news; thanks for the update and good luck with the showings. 
3:29pm • #1
832,126 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Gee Jonathan.  How do you square advertising another broker's listing without their permission??  Don't get me wrong.  I don't know why a broker would care if another broker or agent advertised their listing, but they get rather exercised about it around here.  The goal of every listing agent here is to sell their own listing and many really hate IDX.  I even get complains from agents when their listings show up on our IDX site.  They call me or send nasty e-mail "I WANT MY LISTING OFF YOUR WEB SIDE TODAY OR I'M FILING A COMPLAINT AGAINST YOU". 

So, I contact their broker and let the broker know that their agent doesn't want their listing in Homesdatabase.com, our IDX site.  The broker takes care of the matter.

Congratulations on the Z contact.  I have a little listing coming in for a home for one of my buyer that needs to be sold.  I might just try it. 

3:36pm • #2
31 Featured Posts

Good luck with the new client!

4:28pm • #3
26 Featured Posts

Thanks, Sara and David ...

Lenn, I'm draping myself in semantics and logic. Two very shaky pillars, I might ad. First, on semantics, I argue I'm not truly advertising the home I'm reporting a fact about the real estate market. With the information for the listing brokerage prominently displayed, the Zillow post is little different than an IDX feed.

We don't have IDX complaints out here, for whatever reason. At least none that I've ever heard. And the IDX personal advertising is even more blatant - all the contact information is mine and presented by the IDX folks in such a manner that it's rare for a consumer to notice the "Listing courtesy of" line.

The second half is logic, which again goes back to the IDX. By posting a home for sale, I'm not doing anything different than what everyone already has agreed to through IDX.

At the end of the day, generating leads is one thought process. The second is to present my well-priced listings in a better light by showing someone poking around Zillow that my listing's a better value compared to all of the other home on the market in a given area. For that purpose, I can have my wife post the numbers. Or my kid. Or my neighbor. Or my neighbor's kid, etc. I won't have the very little branding I receive, but the effect for my listings will be the same. 

4:58pm • #4
If a buyer calls you to represent them on the purchase of that home you said was for sale, is the listing broker required to share the commission with you?  
jf.sellsius
7:14pm • #5
26 Featured Posts
If it's listed in the MLS, absolutely as there's a built-in offer of compensation ... why wouldn't they be?
7:59pm • #6

Leave a response…



(optional)
What does the graphic say?
 
Rainmaker_large

Jonathan Dalton

Glendale, AZ

More about me…

RE/MAX Desert Showcase

Office Phone: (602) 502-9693

Cell Phone: (602) 502-9693

Email Me

Phoenix Arizona Real Estate Blog, presented by Jonathan Dalton of RE/MAX Desert Showcase and Dalton's Arizona Homes. Check back often for market analysis and general thoughts on the state of real estate in Maricopa County. Free listings search with no registration!


Links

Archives

RSS 2.0 Feed for this blog

Find AZ real estate agents and Glendale real estate on ActiveRain.