First of all there ought to be a law against this!  Have you ever had a deal where the other agent never does anything? They do not return the calls, never get you the signed copies of the contracts, the attorney is constantly calling you to get some needed information from the other side of the transaction and so on...!  (Forgive me but it gets old!)  Finally you get to closing, no help to the other side, and there are some major hurdles.  Not the ordinary things big things!  Major encroachments on the sellers property, IRS tax liens that are as much as you make some years, none of the requested repairs were made on the sellers side due to the vendors or handyman running off with the money, signed off contingencies to sale that were no met and so on.  These are all issues outside your control, and have nothing to do with your side of the deal...and the other agent(whome you've never met because they work a full time job) looks right at you and says "Why are you bringing this up now?  Do you want to make trouble?"  Do they have a clue what is taking place?  What are the stakes?

It is not that these things have ever happened to me..., but I do receive calls from friends of mine in the business all the time about this!  They just need to vent!  They have held up under fire, but cracking from the stress of dealing with agents that are totally unprofessional.  Bringing them up under charges may pour some oil on the waters, but does not fix the immediate situation.  It is very hard to remain cool and not lose your temper, but is always best to either not answer or defer to the closing attorney, title company or their advisor's and yes even the IRS or local tax boards.  There is no point as a real estate agent to put more on your shoulders than need be.  How do you deal with those moments where the straw that could break the Camel's back falls on your shoulders

But before you crazy!  Click this link!

 

59 Comments on Why are You Making Trouble?

20 Most Recent Comments Displayed Show All

MAY
01
2007

Jim,

I just got done banging my head.  In trying to figure out accurate property taxes i get this from the listing agent "look I just get these (REO) listings from the web and put my sign in the yard.  If you want the updated taxes, why don't you call the township offices?  Since I am not a Realtor am I wrong for saying to the lisitng agent.....What is your job exactly then?

3:08pm • #40
Jim, this has happened to me before.  It is VERY STRESSFUL!! I just press onward and hope I don't have to deal with them again. 
4:06pm • #42
107,586 Points 13 Featured Posts

I don't get all the unprofessionalism, either.  I have a duplex I've been trying to show for 9 days now.  It's listed incorrectly in the MLS and, in my opinion, under-priced.  But I cannot see it because the agent says you have to contact him to make an appointment.  Which I've tried, everyday for 9 days. 

Why does the NAR Code of Ethics preclude me from going to the Seller to tell him/her what is going on?  It is a disservice to the seller for them not to be informed about the lousy service they are receiving.  I already know that if somehow I get acceptable paper on the offer that I will probably be conducting both sides of the transaction...while Joker walks off with 1/2 the commission.

4:11pm • #43
One could only hope that Darwin's law applies to Realtors
4:36pm • #44
1,945,754 Points 477 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

It's hard, but you just have to go as far as you can with the time limits of the transaction and if you're not getting cooperation, take it to the broker level.  If that doesn't work, an it sometimes doesn't, I have gone so far as have one of my buyers pull the Real Estate Commission Complaint Form, fill it out with a claim for BIG MONEY against the seller if the home doesn't settle. 

This will get a phone call from the listing agent because that's all they know to do.  They then either get the title work done, get the house ready to settle, etc., or not. 

The last thing they had better do is come back to me when the seller is out of money and ask for a reduction in the co-op.  Not going to happen.  If the listing agent failed in their due diligence and the seller can't settle, might as well go find another home. 

Of course, if anyone gets nasty, we communicate in writing.  I don't deal with nasty folk. 

4:38pm • #45
950,677 Points 93 Featured Posts Outside Blog Called Shot Master
Thanks everyone for all the comments.  Do what you have to do to get the deal through.  I always think of my client first!  However, I am from Brooklyn NY!  You have to lay the cards on the table, and let people know where you stand.  There has been more than one agent over the years that I had to talk turkey with, and...as Lenn Harley mentioned to them recourse actions of possible real estate commission etc.  It has always gotten there attention.  I would say that in our own personal careers, we've always been able to move foreword and close the deal, but not without some anxious moments.
5:45pm • #46

Courtesy and competence is not necessarily a sign of tenure in this industry. I am relatively new to the profession of real estate from an agent standpoint and I have spent decades in the marketplace in sales, management and ownership. I sometimes feel like Hermit the frog, Its not easy when your green. I recently dealt with an attractive, young, seasoned lady, all my competition seems to look great and professional. as soon as she learned I was new, an attitude developed, and we had a situation where she had co buyers, neither was financially able to purchase independently but they had mortgage approval, than one was hospitalized, and while she was in they went to the hospital, the seasoned agent and financier both tried to persuade the lady on her death bed to sign the purchase agreement, and they had already worked a side deal so the other would be the beneficiary. Well, needless to say, the family found out and had the seasoned agent and ontourage thrown out of the hospital, literally. Then the agent needed to get a release signed so we could place the property back on the market and feared doing so as the family would have killed them, so this seasoned agent said she was going to provide us with a presigned document. Well, old Hermit, yours truly, set her straight, as only a father of four can do, and reminded her she was jeopordizing all she had worked for and further stated I would not tolerate it. Bottom line, we got it done, ethically, and it had nothing to do with being new.

I have dealt with a multitude of old agents trying to pull the proverbial wool over our eyes, not returning calls, etc: and I think there is room for more good people. My broker whom I have known for decades is successful because of a great work ethic, decades of hard work, generousity in our community, and honesty in dealing with others. This is the standard we bare and he would not accept less. Its no small wonder he recently was purchased by Warren Buffet, another great guy with a great reputation fostering a positive enviornment for new agents and old alike. I respect others in the business and I am aware of the fact that success in any business is demanding and requires a great committment. My hat is off to those of you who are true professionals, God Bless.  

Jack Frisk
8:20pm • #47
130,671 Points 2 Featured Posts Outside Blog
Jim - You sure hit a nerve on this one. We are all tired of part time and full time agents who do not do their job. We end up working harder to get the job done. I don't know if there is a better answer than enjoy the good ones and print out your antecdote. Best!
8:28pm • #48
950,677 Points 93 Featured Posts Outside Blog Called Shot Master

Jack Thanks

Paula Which anacdote  "How do I spell relief from stress?  That is easy!  Flintstones chewable morphine?"

9:35pm • #49
138,828 Points
I have one of those in the works right now! I just keep my cool for the sake of my buyer. After all, I'm the professional~!!!
10:11pm • #50
950,677 Points 93 Featured Posts Outside Blog Called Shot Master

Chris!  You the man!  Hey I just saw a listing on-line tonight that we sold a while ago!  It was the same scenario!  Walking on eggshells the entire time.  They told us what the listing was worth, beat us into the ground, did not do any of the required work, and we got it to finally close way after the contract or allotted extensions allowed!  Truly a royal PITA!  Guess what?  It is on the market again!  Gee, maybe I'll rush over and tell all my friends what a great home it is!  NOT!

Maybe there is truth to a lot of those old sayings "He who laughs last, laughs best!"  Ya Think?

11:01pm • #51
MAY
02
2007
After reading all of this I'm too worn out to comment.  Just schedule a group hug next time.  lol
5:55pm • #52
MAY
06
2007

I think we should all do whatever it takes to get the job done, after all that's what we get paid for. In Real Estate or in any business there are always those who are incompetent and make our jobs more difficult.

Jim I know you have to vent, God knows I do, but I bet when you lay your head on the pillow at night it's with a clear conscience.

Sleep Tight

1:40pm • #54
950,677 Points 93 Featured Posts Outside Blog Called Shot Master
I've always been able to go to sleep with a clear conscience.  Years ago when I was working a blue collar union job...and some one you worked with that was real lazy and did nothing...people would always joke around with them...telling I "I bet you blush when they offer to pay you!"  Some people have no shame!
9:20pm • #55
MAY
07
2007
2 Featured Posts

I think we all have encountered these types of situations.  Unfortunate for us GOOD, CONCIENCSOUS, ETHICAL, MORAL agents...we're the ones who fret about things while the other agent knows we'll take the ball, run with it and get things done.

Not only does this type of behavior effect us, but it effects our clients too.  I had a seller client a couple of years ago instruct me to refuse showings from another Realtor in the area.  Apparently my seller had encounters with this particular agent before and just plain didn't want to deal with that agent's unqualified buyers, laziness and poor professionalism.

Just do your best for your client and hope you don't have to deal with that other again anytime soon. 

 

6:17pm • #56

WOW! I've never experienced this before. I can't imagine why an agent wouldn't be responsive when they're commission is at stake too!

sheesh!! 

6:45pm • #57
627,100 Points 8 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

There should be a referral fee paid to the coop agent that does nothing.  Wonder how that would go over at the closing table?  Might teach some of those lazy agents to do their job?

8:52pm • #58
950,677 Points 93 Featured Posts Outside Blog Called Shot Master
Great comments, there really is no way legally to not pay commissions with signed contracts.  Perhaps we should contact their broker more often and complain, whine, and threaten with a grievance.  We did a coop deal once that was so bad, at the end of the closing, the other agent said "Her broker really does not want her to list any more." 
9:21pm • #59

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Jim Crawford ~ Atlanta Real Estate-ABR E-PRO

Jim Crawford Atlanta Realtor

Atlanta, GA

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RE/MAX Paramount Properties

Address: REMAX Paramount Properties, 1605 Mansell Road Suite C, Alpharetta, GA, 30009

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Cell Phone: (678) 595-5283

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Atlanta real estate broker associate, real estate columnist for www.RealtyTimes.com, real estate speaker. Real estate marketing, Internet marketing for real estate, real estate coaching

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