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Phone message re-visited for cell phone owners!!!

By
Real Estate Agent with Advantage Avenue Real Estate

I just received a call from another agent and could barely hear the phone number that was left on my voice mail. Luckily I could trace the number back using my phone database.

To all agent out there who believe we know your phone number by heart, please slow down when spelling out your number.
Here are a few of my favorite tips for a successful communication.

  1. Give your phone number first at the beginning of the call (You never know when you'll be dropped)
  2. Give your name and short purpose of your call and best time to call.
  3. Leave your phone number one more time at the end,    S L O W L Y,   loud and clear.

thank you.

Mario

Jeff LeBlanc
Coldwell Banker Residential Brokerage - Tucson, AZ
Very good advice.
May 01, 2007 09:31 AM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

This is so true. We always make sure to repeat the phone number 2 times and do it slowly. It's so frustrating when someone calls us and leaves a message and says their phone number so quickly that its impossible to understand. Thank goodness for caller ID it's often possible to re-locate the information, but not always.

Carolin Benjamin
Bob and Carolin Benjamin - The Benjamin Team - Keller Williams Integrity First Realty - Gold Canyon, Arizona

May 01, 2007 09:43 AM
Donna Lueder
Integrity Group Inc. - Boise, ID
Meridian Idaho Real Estate

True, True, True.

Another great way to get a return phone call is to hang up and wait for the call back stating " yes... I just got a call from this number?

Works wonders for feedback on your listings.

 

May 01, 2007 10:04 AM
Dave Cheatham
INC Financial - Bartlett, IL
very big.  Do not rush throught the number.  Go slow and do it twice.  Leave name slow and the number.  Leave the name and the number slow.     I hope you got that   lol
May 01, 2007 11:24 AM
Tony D. Howell
The best place EVER! - Wilmington, NC
Now if only clients would do the same thing!  HA!
May 01, 2007 12:05 PM
Peggy Edwards
Future Home Realty - Westchase, FL
REALTOR - Green Designation, e-PRO, Tampa Bay, FL
Great advice.  I have received calls from other agents that were so rushed, I couldn't figure out what they were saying....had to get the number off of my phone.
May 01, 2007 12:29 PM
Beth Riegger
Keys 2 Success - Brooklyn Park, MN

This is so true Mario, the other thing that people do that drives me bonkers is they assume that you know who they are!!  They either leave a message "hey, it's me, call me back!" or when you are talking to them you have to talk to them for 5 minutes before you figure out who it is!!  Another phone etiquette would be to always say your name AND your number twice!!  Even if you've called that person several times before.

Have a great one everyone:)

Beth Riegger 

May 08, 2007 10:21 AM
Paul David Hiebing
Grampp Realty: Real Estate in the Quad-Cities - Bettendorf, IA
Quad-City REALTOR®, @ Grampp, Realty of The Q.C.

That is why my cell phone is on 24 hours a day, 365 days a year.... when I'm on an appointment or asleep,  my phone traps the number for further review later...

Half the time when another agent leaves me a message, I either can't hear their name, or cant decipher the number that they leave..

Whenever I leave a message on another persons phone, I always repeat my cell phone number at least twice....

And, anybody who has ever heard my voice once, will recognize it from there on out....

it is very unique... cigarettes do that to you.... So, don't smoke...

May 08, 2007 04:21 PM
Vicki Watzlawick
CORE Realty (The Watz Team) - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team
Great reminder!  My cell message even states, if you are calling from a cell phone  please repeat your phone number twice.
May 08, 2007 04:25 PM
Linda Reynolds
Bradenton Real Estate - Linda Reynolds - Bradenton, FL
Bradenton Real Estate
Oh I can relate to this post!  I have one that gets even better, they tell me who they are and figure I just automatically know what their number is and never leave it.  I like your advice on leaving the number first and then again at the end, slowly.  You wonder what they are thinking sometimes.
Jul 01, 2007 01:35 AM
Anonymous
monicker
I know a software named NexySMS - A mobile phone messenger which allows you to send and receive SMS with your phone.  Various types of connections are allowed, such as COM port, Bluetooth, IrDA.

more information:
http://www.qweas.com/download/business/applications/nexysms.htm
Jul 09, 2007 06:00 PM
#11
Jim Kimmons
San Leon, TX

Though the NexySMS software looks like it's useful, you can text from your email quite easily without installing any software.  By using a rule in Outlook, I can also have emails from current clients sent as a text to my cell phone when I'm out.  Callwave also offers an online service just for texting.

There's also a free service from CallWave that I use exclusively for incoming messages on my cell phone.  It takes over the message function, delivers a text message to my cell if I have a message, and delivers an email with the message ready for listening and saving.  Messages related to transactions can then be saved as a part of the transaction file which ends up on a CD at the end of the deal.

Jul 10, 2007 04:02 AM