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Title Companies and REO Lenders and Bad Customer Service

By
Real Estate Agent with REAL

I know the market is in a interesting place, but I am just about over the horrid title company choices these lenders and such are choosing. Not only is the customer service minimal at best, the title company fees have seemed to have skyrocketed. Looking at different Hud statements the pricing for title work is all over the board. Not only that, but the listing agents are abiding by the REO lender that the buyer must go with their title company. Hmmm...smells like a Respa issue to me.

This presents a problem...to get the seller to pay for the closing costs of the buyer it is almost impossible to switch to a title company that we as Realtors use frequently and thus have some control over what is going on which includes communication, affordable fees regardless of who is paying the buyers title and just plain old abiding by the dates and what is in the contract.

Frankly, I don't care how many closings a title company is doing...each closing should be individual and unique to the buyer. The closing staff should have their ducks in a row, which most do not.

Lets all remind the listing agents that they should be grateful that they have a buyer and should be most accomodating to that. And, just because the market blows wind for title people and title attorneys doesn't mean that they can and should raise their fees. It is bad business.

PS...if you are a title attorney that transitioned and you are making tons of money hand over fist doing bankruptcy's and foreclosure defense or whatever it is your are doing...don't ask me to send you business when there are struggling smaller title companies that are good at what they do and have affordable fees in the same neighborhood. Go ahead...be mad and pout...lower your fees and we will do business. Also...if I have to cut my commission when doing a short sale and I have done the work and as much work as your firm to get the deal done you betch your behind I will expect you to kick in...my title companies do. And if you don't...and you know who you are...then I won't send closings to you.

So Happy Saturday to all...and would love to hear your horrid title closing experiences of late...I am sure there are a few.

Michele Bee

 

 

 

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I am a midlife mama who reinvented my real estate business at the age of 50 after the housing crash. I adjusted my sails and tapped into my inner Sally O'Malley and have not looked back.

 

I've been a licensed Realtor since 2003 and have a passion for social media, video marketing and niches in real estate! In late 2017 I started a lifestyle blog called #SoooBoca that also incorporates my real estate life into it.

 

I have worked with globally recognized brands including Listerine, Lubriderm, Shick, Zantac, EPT, Baby Magic, Speedstick and Lady Speedstick creating presentations, events and strategic partnership promotions. I am actively involved in my community and am considered the digital mayor of my city by many!

 

I am a "niche" queen of sorts and share my authentic journey and knowledge of growing my real estate brand via niches, social media, blogging and vlogging via speaking and training events. I am a firm believer in owning your world at any age!

 

Currently with RE/MAX I enjoy traveling with my family Andy, Kylie and Alle, all things Boca, breaking bread with friends, a great real estate closing and of course my dogs who I do believe are humans with hair.

 

You can follow me on my Instagram @themichelebee and on @SoooBoca where I document my days! I look forward to working with you!

 

 

 

 

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