During one of my brief periods away from Active Rain I took the time to work on a project that took me 4 years to get right.  I perfected my listing presentation.  After 4 years in the business this idea had been rattling around in my head. 

I always left those listing presentation appointments with the same questions: How do I present all of this information in a succint compelling way so I can show the sellers the services I offer, and the value I add without their eyeballs rolling into the back of their head from boredom?  I was boring myself!

Here's the problem: All of the sales classes I've taken have taught "teach them the value before you talk about commission, or you'll lose everytime." If you compare me to the competition based solely on commission, I can't compete, but when you understand what you're getting for the money, you'll be willing to pay for me everytime!

But young professionals aren't interested in a long sales pitch, and the seniors I work with just want to know I'll get their home sold.  It took me a while to figure out  that the value is not as much in the marketing services I provide, but the interpretation of up to date market information and application of that data to a successful sale.  I've also learned I can't explain this skill to my clients-to-be, I have to SHOW them. I SHOW them through a conversational style presentation that gets to the heart of what they told me is important. I figure out the need and SHOW them the solution.  Empty blather about a long list of marketing services may or may not be important to them.

I finally found something that works for me, at least most of the time. An autorun PowerPoint presentation on CD.  Now I mail this out prior to my appointment, the consumer pops it into their CD player, and in 15 minutes they have a really good idea about the breadth of services I offer, and are also accustomed to hearing me talk since the CD is narrated by yours truly.  Of course, I have a backup plan that includes a brief outline I can go over in person and more information printed out they can review, but I will never again sit at a kitchen table and blather on and on about ME and MY SERVICES

 Now when I get together with my clients-to-be my focus is on them, their goals, their concerns, their home, and correct pricing. 

My success rate before the Listing Presentation was 98%. I felt pretty good about that, because you can't win them all!  So far my success rate is still 98%. But what a different 98% it is!  The client's I'm not working with are the ones *I* chose not to work with because I didn't believe I could help them get their home sold at the price at which they wanted to sell it.

I'm very very happy with this new 98%!

 

15 Comments on The New Way to do a Listing Presentation

MAY
02
2007

The idea of a cd presentation is very interesting. It prepares them for the meeting and is interactive. Great Idea.

3:55pm • #1
138,956 Points 14 Featured Posts Localism Sponsor Outside Blog
Lisa, great post, and good for you.  A 98% rate doesn't sound boring at all, but it does sound as though you're having more fun with the presentations (skipping parts that are boring) but getting everything presented.  What a great idea!  You may never hit 100%, but you'll have a 98% that understands that you are on the sellers agenda.
3:57pm • #2
17 Featured Posts

Peter - best idea I've had for my business this year (besides, of course, getting back to blogging)

Laurie - I don't feel like I need to hit 100%  I'm so happy with the 98% that I CHOOSE to work with!

4:08pm • #3
157,523 Points 3 Featured Posts Outside Blog

Lisa:

Sounds really, really good. Did you create the powerpoint presentation as well? 

4:12pm • #4
17 Featured Posts
Joan - I did! That's the beauty of it!  I did the powerpoint presentation, narrated it, and with the help of google, figured out how to make it "autorun."  3 days, no out of pocket investment, and a neat new business tool!
4:15pm • #5
2 Featured Posts Localism Sponsor

Good for you Lisa, but what did you mean by   (with the help of google, figured out how to make it "autorun." )

 

Thanks

4:35pm • #6
123,570 Points 24 Featured Posts Outside Blog

Lisa: Very innovated. I wish there was Powerpoint when I was in sales lo those many years ago! Thanks for your participation over at our place today.

Medford 

4:35pm • #7
17 Featured Posts

Michael - I googled and googled until I found some good articles to help me create that autorun CD!

Medford: Powerpoint is a great tool!  Thanks for tolerating my outburst over at your place today!  You guys have mastered blogging and are just so fun to read!

4:40pm • #8
5 Featured Posts Localism Sponsor

Lisa:

GOOD for you!!  I have a Power Point presentation that I use, but never thought about sending it out prior to the listing appointment.......

That sounds like a DUNN DEAL! 

6:38pm • #9
606,442 Points 244 Featured Posts Localism Sponsor Outside Blog
Lisa, I don't use a computer during my presentation because I feel it gets in the way of me trying to make a personal connection. But like you, I don't spend any time on my marketing strategy. My entire presentation is discussing market conditions and the selling process. It works great. I don't have a canned presentation but just wing it based on what the sellers are telling me. I have a listening presentation.
7:46pm • #10
316,905 Points 45 Featured Posts Outside Blog

Lisa - I LOVE this idea!!  I don't use Power Point, but have fiddled around with it a teeny tiny bit.  What a great idea......thanks for sharing it.

Ann

7:51pm • #11
403,798 Points 72 Featured Posts Outside Blog

Lisa...

I will always, as in forever, love my husband's "Listening Presentation".

After 30 years in sales I understand that I'm not selling a product. I am selling ME. The product, whatever that may be, will sell itself :)

TLW...ROAR!

8:08pm • #12
17 Featured Posts

Bryant and TLW - Amen! I don't use a computer during the presentation either.  I just find all those gadgets get in the way of the listening!

Fran - DO! Send it out before hand and 'can' the canned presentation!

8:54pm • #13
MAY
20
2007
121,318 Points 2 Featured Posts Outside Blog
Very impressive.  I'd suppose before I posted my first blog, which was about listing presentation ideas, I should have turned to the search button. Your idea is great.  I love that you did this on your own.  My question to you.  How complicated was it to figure out?  Do you mind me asking, what are some of the contents you used in your CD presentation?
7:43pm • #14
MAY
21
2007
17 Featured Posts
Julie - You'd be surprised how much information you can cram onto a 15 minute CD! I kept this CD to be a "general marketing CD"  It's EVERYTHING I do for every property.  That way, anything special I plan to do for "special properties" I talk about with the Seller. I use it as part of my pre-list packet. 
11:00am • #15

Leave a response…



(optional)
What does the graphic say?
 
Rainmaker_large

Lisa Dunn www.TwinCitySeller.com

Minneapolis, MN

More about me…

Edina Realty

Office Phone: (651) 690-8439

Cell Phone: (612) 599-3484

Email Me

Lisa Dunn is a Realtor in the Minneapolis St. Paul area who offers some thoughts for your review.


Links

Archives

RSS 2.0 Feed for this blog

Find MN real estate agents and Minneapolis real estate on ActiveRain.