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With the growing number of home staging training schools popping up to make a fast buck, the result is a glut of "Home Stagers" in the marketplace with absolutely no experience and no idea of where to start.  Are you willing to put your client's largest investment into the hands of someone without the expertise necessary to get the results you need?  This could turn out to be a very costly mistake.  

Here are some things to keep in mind when selecting a Home Stager:

 

LOWEST QUOTE/FREE CONSULTATIONS

 
Beware of Home Stagers that come in at a much lower bid than the others.  Usually it's reflected in the quality of accessories and furniture that they will provide.  Some Home Stagers may offer you free home staging consultations.  As my parents always told me, "nothing in life is ever free".  There's always a catch and in this case, it may be that he or she has absolutely no experience and may give your client potentially harmful advice.
 

WEBSITE

 
Make sure that the Home Stager has a professional website; not just a "cookie-cutter" mini-site provided through their training school.  In today's world, anyone serious about doing business must have a website.  If the Home Stager you are considering does not have one, perhaps he or she is more of a hobbyist.  Having a website demonstrates that the Home Stager means business and takes a serious approach to what they do.  Make sure you look for testimonials from other Real Estate Agents as this speaks volumes as to their credibility and capability.
 

PORTFOLIO

 
When interviewing your Home Stager, ask to see a hard copy of his or her portfolio.  If they don't have a hard copy version, you should pass on this person.  In today's world of technology, with the click of a mouse, photos can be taken from another Home Stager's website and passed off as someone else's work.  If the Home Stager did in fact do the work, they will have photographs that they can show you.  They will probably have several photos of the same room taken from different angles.  This is one way of proving who actually performed the staging if there is a discrepancy.  A "Copy and Paste Stager" would not be able to supply these other shots.  
 
Also, if the Home Stager's portfolio consists of only a few photos, there's a chance that these are probably photos taken from a group staging project at their training school and not actual work that the Home Stager completed on his or her own.
 

STOCK PHOTOS

 
This really falls under the Portfolio heading, but is so important that it deserves its own heading.  When checking the Home Stager's website, be sure that the portfolio section of their website isn't made up of stock photos.  The portfolio should only contain their work so as not to mislead the public.  Look for the True Portfolio logo on their website.  Not all professional Home Stagers will have this logo, so don't base your decision just on that, but the logo is one indication that these are in fact photos of their own work. 
true portfolio logo
 

BUSINESS INSURANCE

 
Ask for proof of insurance coverage; both commercial general liability and errors & omissions insurance.  A professional Home Stager will not set foot in a client's home without having proper coverage.  The liabilities are just too great (for both parties).
 

BUSINESS CONTRACT

 
Ensure that the Home Stager uses a contract as part of their business practice.  There are some Home Stagers that don't.  You want to make sure that your client is protected.
 

REAL ESTATE STAGING ASSOCIATION

 
Lastly, but certainly not least, check RESA's website at www.realestatestagingassociation.com to see if the Home Stager is a member.  All members are held to a strict code of ethics.  Some RESA members have also chosen to participate in RESA's Staging Excellence Alliance program which is similar to a Better Business Bureau for Home Stagers.  It will give you added comfort to know that they subscribe to the standards set out by that program.
Current RESA Member
 
As you can see, there are a lot of things to consider when hiring a Home Stager.  The decision should not be taken lightly since there is a lot riding on it.  Don't be left looking like the bad guy with your client if something goes wrong.  Make sure you do your homework before choosing your Home Stager.
~~~~~~~~~~
Copyright 2009 Charlene Storozuk, DeZigner DigZTM. All rights reserved.
 
 
DeZigner DigZTM is a professional home staging and interior decorating company located in Burlington, Ontario.  The Owner, Charlene Storozuk, is a member of the Real Estate Staging Association and currently servces as Regional Vice-President, Canada.  For more information about DeZigner DigZTM, visit our website at www.dezignerdigz.com
 
 
 
This post has been included in Ontario Real Estate News
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45 Comments on What To Look For When Choosing A Home Stager

JAN
23
2009
1 Featured Post Localism Sponsor

Hi Charlene!

Very good points, some hit close to home, my website that is:) I hope I will have it by mid February.

Would you, please, explain how to become a member of SEA? I tried to contact RESA,but no luck so far. I understand how it works, but could not find info how to actually apply, what you need to submit, etc.

Thank you!

4:40pm • #1
202,016 Points 14 Featured Posts Attended Rain Camp Called Shot Master

So you have a glut of "Home Stagers" in the marketplace with absolutely no experience and no idea of where to start?  We have the same problem with real estate agents!!!  Seriously, it does pay to work with someone who is a professional stager and has excellent credentials and testamonials.  I've been contacted by one stager with a national furniture franchise that wants to pay me a "referral fee" for every staging job we throw her way.  I won't do business with her.  I'd rather have happy clients that can recommend me to others, rather than get fat over "referral" fees from a mediocre company.

4:59pm • #2
179,309 Points 9 Featured Posts Outside Blog

Charlene ~ Very thorough information, and nicely laid out.  You have reminded me that I had wanted to put the True Portfolio logo on my site but I don't recall if I did it yet or not.  Something I need to check and put on the website if I didn't do it yet. 

5:31pm • #3

Charlene - Very good comments.  Our profession is only as creditable as the ones who represent our industry.  I am confident that RESA will bring in the credibility we all need to suceed.

8:55pm • #4
268,505 Points 1 Featured Post Outside Blog Attended Rain Camp Called Shot Master

This should be featured-excellent post Charlene!!

11:45pm • #5
JAN
24
2009
3 Featured Posts Localism Sponsor

Charlene that is one thorough list you have compiled.  I have bookmarked this page as I can see significant value in your well stated post for sure.  Take care and happy blogging!

12:06am • #6
364,087 Points 12 Featured Posts Localism Sponsor Outside Blog

Good points..... Perhaps do a blog on the differences between staging and photography staging, as photography staging is one of the most overlooked techniques of agents. Can't have flowers in the beds during winter......yes you can.

12:30am • #8
121,848 Points Outside Blog

Great advice for selecting a stager Charlene.  Need to add the true portfoilio logo to my website too.  Thnx!

4:02am • #9
724,101 Points 223 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

This is excellent advice- specific and simple.

You make a very good point. Back in the hot market, new licensees entered the market in droves to no one's benefit but their own. Since some of the whack job advice I've heard has only served to stress out my clients, I shall endeavor to question the veracity of the source. This is a welcome posting.

6:25am • #10

Great information.  I have yet to use a home stager, but  I know that I will soon.  I will keep this information in mind.  Thanks

7:02am • #12
179,309 Points 9 Featured Posts Outside Blog

Charlene ~ Just wanted to stop back and say "Congratulations on the Feature"!!

7:28am • #13

Charlene, thank you for making it clear to real estate agents as to what they should be looking for when they wish to partner with a home staging company.  This is also valuable information for any home owner, looking to do the same thing, on their own behalf.  I had wanted to add this type of information to our website when we first launched it, but thought it might have scared off a few onlookers, thinking they were getting in way over their head.  But if they don't know the facts, they cannot make an informed decision.

8:08am • #14
509,625 Points 70 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Terrific help Charlene ! ... I am a huge advocate of staging, but have not yet found that 'premiere stager' to align with. These tips for choosing one are an excellent help.

Great post and congrats on the feature !

8:34am • #15

Wow, Charlene, I never knew there was so much to it.  In this day and age though of the online world it's pretty easy to tell the novice from the professional.

twitter

8:44am • #16
247,404 Points 6 Featured Posts Localism Sponsor

Great suggestion on the hard copy portfolio.  I didn't even think about them using other stagers' work on their website, but I'm sure it's a possibility.

1:11pm • #17
118,799 Points 2 Featured Posts Attended Rain Camp

Charlene,

Thanks for the info!  You've done your homework and are a true professional!

Kathy Opatka, Re/Max Premier Properties, OCEAN CITY,MARYLAND

1:50pm • #18
1 Featured Post

Great post Charlene. One thing to note is that there is not a local RESA chapter in every area - hence the reason I have not yet joined. So that's not necessarily a criteria for a pro. But thank you for the reminder about the TruePortfolio logo - just sent it over to my web guy. Congrats on having a featured post!

3:08pm • #19
462,582 Points 27 Featured Posts Outside Blog Called Shot Master

Really good post. Even if your Realtor is a stager...you still need a stager to come in and do the work...the Realtors job is to be the Realtor.

4:10pm • #20
144,148 Points 9 Featured Posts

Monica - Good luck with your website.  It's a lot of work putting one together.  I'm sure it will be fabulous!  As for the SEA program, go on RESA's site and click on the 'benefits' page.  At the very bottom there is a link for the SEA program that gives you detailed info.  Within that page there is a link to member services - they will send you the application.

 

4:43pm • #21
144,148 Points 9 Featured Posts

Martin - LOL!  I hear you :-)

Kathy - Thanks!  It was one of AR's very own members that came up with that logo.  It was a great idea that she had. 

Debbie - I agree with you that RESA will really help to bring more credibility to our industry.

Cathy - Thanks so much!

Jason - Thanks very much.  I hope it will be of some help to you.

 

4:50pm • #22
144,148 Points 9 Featured Posts

Pippa - You're welcome :-)

Tim - Thanks.  I sure wouldn't mind a few plastic flowers out in my garden right now - this snow is getting a bit much :-)  Photography staging huh?  hmmm...

Michelle - Thanks so much!

 

4:56pm • #23
144,148 Points 9 Featured Posts

Phil - Thanks for your kind words.  You're right about advice - it can be dangerous if the wrong person is giving it out :-)

Janice - Thanks!

 

 

 

5:00pm • #24
144,148 Points 9 Featured Posts

Ella - Thanks!  Glad to hear that you're thinking of using a Stager.  It really does make a huge difference.  I'm sure there are some fantastic ones in your area.  You should check right here on AR and see who's in your neighbourhood.

Kathy - You're such a Pal.  Thanks for stopping by again :-)

Vivian - Very well said.  You're right, homeowners should be informed too.

 

 

5:08pm • #25
144,148 Points 9 Featured Posts

Sheldon - I'm really glad that this was of some help to you and thanks for the congrats.  Glad you are a believer in staging.  You should look on AR for a Stager near you.  P.S.  I see that you had a soccer scholarship in NY.  My cousin played professional soccer many, many years ago in NY - I think the team was called the New York Apollos? 

Kris - Websites can be a good indicator of what a business is like.  It's the first impression that someone will get.

Kerry - Unfortunately, I've heard of it happening. 

Kathy - Thank you for your very kind words!

Annie - You make a really good point about RESA.  There aren't local chapters in all areas, but even joining the national office is well worth doing.  Why don't you talk to Shell about starting a local chapter in your area?  You'd be awesome at it I bet!  

   

5:33pm • #26
144,148 Points 9 Featured Posts

Jeffrey & Mona - Thanks!  You make a good point.

5:34pm • #27
461,497 Points 29 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Charlene ~ Your post contained excellent points and reminders for both homeowners and Realtors seeking staging advice and expertise.  Another thing that I recommend asking a stager for is recent client testimonials, with complete names (and contact details if requested).  There's nothing like hearing how a company performed than from one of their recent clients.  Congrats on the feature!

6:10pm • #28
384,516 Points 28 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Charlene, What a great post.  I would have never thought to ask half of these questions...I tried to find a stager here in Huntsville to no avail...found one here on AR but never got a return phone call :(  Come on down!

7:24pm • #29
546,315 Points 11 Featured Posts

Great post Charlene...As a broker/owner/REALTOR and Accredited Staging Professional (ASP), I believe in 100% transparency, everything you said, and lots of wildly happy (and successful) references, as there isn't anything that speaks louder than helping clients acheive success across multiple property types and price ranges, and having it all on your website for proof, and references provided on request!

9:24pm • #30
531,037 Points 4 Featured Posts Outside Blog

Great tips for choosing a home stager. We don't have many of these in our area.

11:17pm • #32
JAN
25
2009

Thanks Charlene great suggestions, never thought about the stock photo thing.  Thanks!

10:19am • #33

Charlene this was a great article.  As an ASP I have relied solely on the Company's website and my feature page there.  I am trying to get my own up and going.  I do have the hard copies and original before and after pictures.  The pics and the testamonials from respected area realtors really do help.  I appreciate that there is need for ethics in the field - I strongly advocate that.  I will look into joining RESA - I didn't know it existed!

Sheila O'Mara
9:58pm • #34
170,446 Points 2 Featured Posts Outside Blog

The first thing to consider when choosing a home stager is... where do they live and work.  Ontario seems like it may be too far for you to help me in League City, TX!  ;-)  Thanks for your post and advice!

11:34pm • #35
JAN
27
2009
567,163 Points 21 Featured Posts Attended Rain Camp Called Shot Master

Excellent post, Charlene.  I wasn't familiar with the True Portfolio logo.  I have a "all photography is the original work of" statement on my home page and portfolio page. 

1:18pm • #36
JAN
28
2009
132,243 Points 6 Featured Posts

Great article Charlene. It's so important to find the right Stager for Each client and one that has experience and a professional business. It's a process that should be handled by a professional at all times!

1:14am • #37
FEB
01
2009
144,148 Points 9 Featured Posts

Maureen - Great point - homeowner testimonials are very important too.

Elizabeth - I'm glad to hear that you recognize the value of home staging.  I'm sorry to hear that you have had trouble finding one in your area.  I wish I could come down and help you out.  Why not check RESA's website?  Maybe you'll be able to connect with a stager in your area through them.

Chris - Very well said.  100% transparency gives credibility.

Amber - Thank you for your very kind words.

Roland - Have you checked on AR for a stager in your area?  You can also try RESA's website.  Good luck!

Charles - You're very welcome.

Sheila - RESA's website has a lot of great information that should be useful to you.  Good luck with your website.  It's a lot of work to get a website up and running.

Brian - LOL!  Good point :-)

Sharon - There is a group on AR that was started by Julianna Hind (I hope I spelled her name right).  Just search for "true portfolio" and you should be able to find it.

Kym - Thanks!  You're right - experience and professionalism are key.

4:21pm • #38
FEB
02
2009
151,875 Points Localism Sponsor

Hi Charlene,  All excellent points to help educate homeowners, however, I don't think that being a member of RESA is an important qualifier.  That's almost like saying you should have taken training course A or training course B, and RESA has not been around that long.  Keep up the good work though, you're blogs are great.

9:04am • #39

I enjoyed your article, Charlene. I thought you might be interested in this video that may help support your piece through a different medium. let me know if you found it useful: https://www.casaguru.com/a/-/j/59685/casaGURU-TV-Stage-it-for-Top-Dollar.

3:34pm • #40
FEB
03
2009
144,148 Points 9 Featured Posts

Sandi - You have a very good point that there are other organizations out there as well that support our industry.  I guess I'm just a bit partial to RESA :-).  Thanks for your kind words about my blog.

Emer -  Thanks for the info.  I just checked out the site.  It's something I'll definitely keep in mind.  In fact, your link was to Sandi Gerrard who commented above you on this post.  Well done Sandi if you're reading this comment!  

6:38pm • #41
FEB
05
2009

Charlene,

Excellent Information!  I think it is very important especially the photo issue on websites.  I often wonder when going to other stagers and designers websites if those photos are actually of their own work. 

I have to say I am almost stock photo free on my site.  I just have the chair on the front page but am in the process of completely revamping my site and will be stock photo free!!  Woo hoo!!

Thanks again,

~~Kimberly~~

7:47am • #42
JUL
18
2009
144,148 Points 9 Featured Posts

Kimberly - Thanks!  I'll have to check out your new site!

3:11pm • #44
OCT
01
2009

Charlene,

I just found this tonight and agree with you on most aspects of this post about there seems to an influx of stagers and training programs that are available today. I also agree that you should be using your own pictures as part of your portfolio. I know that there is a way that you can protect your pictures on the website and make them uncopiable. I don"t know exactly how to do it but have seen it on various websites, that I have tried to copy contact information into my contact software.

It aprears that you are slamming the new people who are just starting out. You are painting all the new businesses with the same brush and don't beleive that is fair or encouraging to legitimate, honest and ethical people who are looking to start up in this industry. What advise would you give someone who is just starting out and does want to do this as a serious business without alot of experience, or huge resourses to throw at a professional website (the kind you recommended). There is something to be said for starting out small without encurring large amount of debt to appear professional.

Mandy McGleish
8:19pm • #45
OCT
02
2009
144,148 Points 9 Featured Posts

Mandy - I am certainly not slamming new people starting out in the industry.  That was definitely not my intention.  I'm sorry if you took it that way.  I've been asked for advice from home stagers in my area on several occasions at past meetings of our local chapter of the Real Estate Staging Association.  I'm always willing to share information with them.  I'm not painting new businesses with the same brush as you state.  What I was trying to do by writing this post, was just help educate agents on what to look for when selecting a Home Stager.  The advice I would give someone starting out is first off, just like the old saying "it costs money to make money", so if someone is starting up a new business, they have to have resources behind them to get things up and running so that they can purchase business insurance, rental accessories, marketing materials and much more.  There are web designers out there that don't charge a fortune and there are websites that you can go to such as Go Daddy (I think that's the name) to create your own website.  It takes a long time for a business to start making money, so you have to be prepared to be out-of-pocket for some time.  I would be happy to discuss this further with you if you'd like.  Why don't you email me and we can chat further. 

7:27pm • #46

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