Have you ever found yourself running around town with a Client who has no clue what they are looking for? I know you did that at least once.

I know that it's our job to guide people through the process and accommodate their changing needs. I know that most of the time, some indecision, especially in the market saturated with listings is quite normal. I know that there are times that a Client simply doesn't know what they want and need. Why? Because they didn't do their homework. And you didn't help them with it.

Last four months my schedule was filled with showings for this one Client. She was downsizing and changing her lifestyle, looking for just the right unit in our developing waterfront condo community.

Her list of wants and needs was long, but the point is... she had a list! We were even able to narrow our choices down to two beautiful water front towers. She still wanted to see every unit coming on the market, but her list made it easier to selectively pick the once that would work for her.

Somewhere at the end of third month of the search, the thoughts crept in... "how much longer?" "why can't she make up her mind?"... With those thoughts the guilt came. Why would I rush this woman in her decision? This will be her last move, her last home. Slow it down, and find her what she wants... Make her happy.

So I waited. By now we were down to the south tower, north side (for the view of the lake and the city) and higher than 6th floor... Talk about narrowing your selection and choices down to... nothing! There was nothing available within those parameters in that building.

I was like a hawk, anything new in there, and I had to see it first!

And then it happened! Penthouse unit, just right size, all the right finishes and amenities, even the price was right on the dot... coming up the elevator I just didn't know it it will be the right side of the building...

Then we entered the apartment, and you could see it in her face, she was almost home... all that was left to see was the view. We slowly progressed through the unit, looking at the bathrooms and the bedrooms and finally (as if we both wanted to leave the best for last) we came to the balcony. The smile on her face warmed up my heart! This was her view! The one I heard about on day one and then each time we've seen each other over the last 4 months.

She found her dream home, because she knew exactly what she wanted... and I was lucky enough to be there with her, every step of the way. I'm very thankful for that.

Joanna Gerber

Sales Representative
HomeLife
Kempenfelt-Kelly
Realty Ltd. Brokerage*

284 Dunlop St. W.
Barrie, Ontario
L4N 1B9

(705)794-6482


O:705-722-8191
F:705-725-8232
TF: 1-877-722-8191

*Independently Owned and Operated

www.Selling-Barrie-Homes.com
joanna@selling-barrie-homes.com
MOWIE PO POLSKU

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3 Comments on Clients that know what they want...

JAN
23
171,420 Points 1 Featured Post

I think we have all done this..but I have them do alot of the previewing on their own so that hopefully that work is usually done before we get into the car.

9:00am • #1

I love when my client knows what they want.  Your hard work paid off and I am glad you helped her find her dream home.

9:02am • #2
223,532 Points 2 Featured Posts Outside Blog

Joanna~ Some can find their home quicker than others.  Some things just can't be rushed and happen in their own time. The right timing is essential.  I love the joy that is experienced when you get to share these special moments with our clients.   

9:14am • #3

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Joanna Gerber

Barrie, ON

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HomeLife Kempenfelt Kelly Realty Ltd.

Office Phone: (705) 722-8191

Cell Phone: (705) 794-6482

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