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Agency Relationship Disclosure - how well informed are you about it?

By
Real Estate Agent with Jane Haas Photography
I'm usually shocked when I talk to buyers who are working with agents and the buyers have no clue what agency disclosure is.  In New Jersey, it's the law that you inform buyers and sellers of this!  The biggest thing is knowing when to explain agency relationships.  Like at open houses, do you know when to disclose?
How many other states require agency disclosure?  This is the usual information I give clients that explains Agency Relationships in NJ:
SELLER'S AGENT

A seller's agent WORKS ONLY FOR THE SELLER and has legal obligations, called fiduciary duties, to the seller. These include reasonable care, undivided loyalty, confidentiality and full disclosure. Seller's agents often work with buyers, but do not represent the buyers. However, in working with buyers a seller's agent must act honestly. In dealing with both parties, a seller's agent may not make any misrepresentations to either party on matters material to the transaction, such as the buyer's financial ability to pay, and must disclose defects of a material nature affecting the physical condition of the property which a reasonable inspection by the licensee would disclose.

Seller's agents include all persons licensed with the brokerage firm which has been authorized through a listing agreement to work as the seller's agent. In addition, other brokerage firms may accept an offer to work with the listing broker's firm as the seller's agent. In such cases, those firms and all persons licensed with such firms, are called "sub-agents." Sellers who do not desire to have their property marketed through sub-agents should so inform the seller's agent.

BUYER'S AGENT

A buyer's agent WORKS ONLY FOR THE BUYER. A buyer's agent had fiduciary duties to the buyer which include reasonable care, undivided loyalty, confidentiality and full disclosure. However, in dealing with sellers, a buyer's agent must act honestly. In dealing with both parties, a buyer's agent may not make any misrepresentations on matters material to the transaction, such as the buyer's financial ability to pay, and must disclose defects of a material nature affecting the physical condition of the property which a reasonable inspection by the licensee would disclose.

A buyer wishing to be represented by a buyer's agent is advised to enter into a separate written buyer agency contract with the brokerage firm which is to work as their agent.

DISCLOSED DUAL AGENT

A disclosed dual agent WORKS FOR BOTH THE BUYER AND SELLER. To work as a dual agent, a firm must first obtain the informed written consent of the buyer and the seller. Therefore, before acting as a disclosed dual agent, brokerage firms must make written disclosure to both parties. Disclosed dual agency is most likely to occur when a licensee with a real estate firm working as a buyer's agent shows the buyer properties owned by sellers for whom that firm is also working as a seller's agent or sub-agent.

A real estate licensee working as a disclosed dual agent must carefully explain to each party that, in addition to working as their agent, their firm will also work as the agent for the other party. They must also explain what effect their working as a disclosed dual agent will have on the fiduciary duties their firm owes to the buyer and to the seller. When working as a disclosed dual agent, a brokerage firm must have the express permission of a party prior to disclosing confidential information to the other party. Such information includes the highest price a buyer can afford to pay and the lowest price a seller will accept and the parties' motivation to buy or sell. Remember, a brokerage firm acting as a disclosed dual agent will not be able to put one party's interests ahead of those of the other party and cannot advise or counsel either party on how to gain an advantage at the expense of the other party on the basis of confidential information obtained from or about the other party.

If you decide to enter into an agency relationship with a firm which is to work as a disclosed dual agent, you are advised to sigh a written agreement with that firm.

TRANSACTION BROKER

The Licensing Laws of many jurisdictions do not require licensees to work in the capacity of an "agent" when providing brokerage services. A transaction broker works with a buyer or a seller or both in the sales transaction without representing anyone. A TRANSACTION BROKER DOES NOT PROMOTE THE INTERESTS OF ONE PARTY OVER THOSE OF THE OTHER PARTY TO THE TRANSACTION.

Licensees with such a firm would be required to treat all parties honestly and to act in a competent manner, but they would not be required to keep confidential any information. A transaction broker can locate qualified buyers for a seller or suitable properties for a buyer. They can then work with both parties in an effort to arrive at an agreement on the sale or rental of real estate and perform tasks to facilitate the closing of a transaction.

A transaction broker primarily serves as a manager of the transaction, communicating information between the parties to assist them in arriving at a mutually acceptable agreement and in closing the transaction, but cannot advise or counsel either party on how to gain an advantage at the expense of the other party. Owners considering working with transaction brokers are advised to sign a written agreement with that firm which clearly states what services that firm will perform and how it will be paid. In addition, any transaction brokerage agreement with a seller should specifically state whether a notice on the property to be sold will or will not be circulated in any or all Multiple Listing System(s) of which that firm is a member.

YOU MAY OBTAIN LEGAL ADVICE ABOUT THESE
BUSINESS RELATIONSHIPS FROM YOUR OWN LAWYER.

THIS STATEMENT IS NOT A CONTRACT AND IS
PROVIDED FOR INFORMATIONAL PURPOSES ONLY.

Should you choose to list your property, a copy of this information statement will be provided at the beginning of the listing agreement before you are asked any information about your property. That version of this document will contain a signed acknowledgment area which must be signed and returned with the listing agreement before we will service you.

Kelli Fronabarger
Bend River Realty Inc. - Bend, OR
Realtor - Bend Oregon

Great post! Might I add that in Oregon, you are "supposed" to give the client a copy of the agency relationship disclosure upon first contact. So "when" becomes an issue as well. Delivery at closing might create a problem.

May 03, 2007 08:27 AM
Roger Stensland
Keller Williams Realty Puget Sound - Maple Valley, WA
Let's Move!
We not only give our clients a copy of The Law of Real Estate Agency, we also have them sign the MLS form that acknowledges that they have received their copy.
May 03, 2007 08:43 AM
Jane E. Haas
Jane Haas Photography - Davenport, FL
Coldwell Banker actually has a booklet our customers are supposed to sign, as well.  I actually keep them in my car and with buyer and seller packets. 
May 03, 2007 08:46 AM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital
Good post, Jane.  I think so many of us are totally casual about this crucial step in establishing relationships to clients.
Jun 30, 2007 07:09 AM