Realtor LogoSo, here is my "fashionably late" (and final) Understanding the Realtor® Code of Ethics post - I have made you all wait over a month.

Intentionally Fashionably late? Really?  No. I was not trying to be late. But there are 2 factors that came into play:

  1. Business really started picking up in the Colorado Springs Real Estate Market.
  2. Article 17 gave me "drain bamage" - For as much as I understand it, I had a difficult time turning this one into understandable language.

The Realtor® Code of Ethics were created by the National Association of Realtors as a set of ethical guidelines for Realtors®. These guidelines are continually perfected and updated. This is a discussion of Article 17.

Article 17
In the event of contractual disputes or specific non-contractual disputes as defined in Standard of Practice 17-4 between REALTORS® (principals) associated with different firms, arising out of their relationship as REALTORS®, the REALTORS® shall submit the dispute to arbitration in accordance with the regulations of their Board or Boards rather than litigate the matter.


two guys fightingIn the event clients of REALTORS® wish to arbitrate contractual disputes arising out of real estate transactions, REALTORS® shall arbitrate those disputes in accordance with the regulations of their Board, provided the clients agree to be bound by the decision.

The obligation to participate in arbitration contemplated by this Article includes the obligation of REALTORS® (principals) to cause their firms to arbitrate and be bound by any award.

Ultimately, this article states that any contract dispute between Realtors® should go to arbitration (per their specific Board of Realtors® regulations) instead of going to litigation. Furthermore - arbitration can only be filed under certain circumstances.

RefereeThis article deals less with "ethics" violations and more with "monetary" disputes between Realtors®. And even now, Realtors® are turning more to mediation before arbitration.  According to NAR:
"If the parties resolve their dispute through mediation, they sign an agreement, spelling out the terms of their settlement. When a dispute is successfully resolved through mediation, no arbitration hearing is necessary. Depending on the policy of your Association, mediation may be offered either before or after the Grievance Committee has reviewed an arbitration request. Mediation can also be offered without a request for arbitration being filed."

This article covers the following situations:

  • If a Realtor® files for litigation and refuses to withdraw it in favor of arbitration, then that Realtor® is basically refusing to arbitrate.
  • Arbitration does not need to happen if all parties involved agree to it in writing - to the local Board.
  • "REALTORS®, when acting solely as principals in a real estate transaction, are not obligated to arbitrate disputes with other REALTORS®" unless there is a specific agreement to the contrary.
  • Regarding state-to-state disputes and obligatory arbitration:
    Realtor® Rudy lives in one state and has a contract dispute with Realtor® Ron, who lives in another state (that does not have an "established inter-association arbitration agreement" with Rudy's state). Realtor® Rudy agrees "to submit to the jurisdiction of, travel to, participate in, and be bound by any resulting award rendered in arbitration conducted by the respondent(s) REALTOR®'s association, in instances where the respondent(s) REALTOR®'s association determines that an arbitrable issue exists."

Dollar SignLike with everything else in life, there are exceptions to this article. These usually exist when there is a commission dispute between Realtors® - even though there is no existing contract between them.

  • Often times Article 17 arbitration has to do with procuring cause disputes between Realtors®. (Ah! Another post idea...)
  • Another exception to mandatory arbitration happens when the dispute is between 2 Realtors® in the same firm. In that case, arbitration is voluntary.

Finally, arbitration can only happen if the dispute arises out of the Realtors'® relationship as Realtors®. This article has nothing to do with personal, or non-Realtor® based vendettas.

When a dispute, under Article 17, DOES go to arbitration, it is treated a little differently than an ethics complaint. Whereas an ethical violation needs to be proven by "clear, strong and convincing" evidence, an arbitration hearing relies more on the same standards that civil courts use in their cases - "greater weight of evidence" or "more likely than not." Whatever is decided CAN be enforced by the courts.

This completes my series on Understanding the Realtor® Code of Ethics. ( ... sniff ... sniff ...)

Please check out my other posts:

Let's All Understand the Realtor® Code of Ethics ... Article 1
Understanding the Code of Ethics -Article 2: Disclosure
Understanding the Realtor® Code of Ethics - Article 3: Cooperating & Compensation
Understanding the Realtor® Code of Ethics: Articles 4 and 5- Disclosure of Ownership Interest
Understanding the Realtor® Code of Ethics: Articles 6 & 7 -Disclosing Compensation
Understanding the Realtor® Code of Ethics -Article 8 ...Other People's Money
Understanding the Realtor® Code of Ethics: Article 9 ~ Writing, Conveying and Maintaining a Contract
Understanding the Realtor® Code of Ethics: Article 10 - Don't Be An Ignorant Fool (Discrimination)
Understanding the Realtor® Code of Ethics: Article 11 -Areas of Expertise
Understanding the Realtor® Code of Ethics: Article 12 ~ Real Estate Advertising
Understanding the Realtor® Code of Ethics: Article 13 - Realtors® Are NOT Attorneys
Understanding the Realtor® Code of Ethics: Article 14 - Handling Ethics Violations
Understanding the Realtor® Code of Ethics: Article 15 - Lies and Rumors
Understanding the Realtor® Code of Ethics: Article 16 ~ Sign Crossing

Or, just Google "REALTOR Code of Ethics" and a link to my Active Rain COE posts shows up #5 on page one!

Posted by: Mariana Wagner - Colorado Springs Real Estate - Monument Real Estate

 

16 Comments on Understanding the Realtor® Code of Ethics: Article 17 - Arbitration and Litigation

MAY
03
2007
408,865 Points 74 Featured Posts Outside Blog

Mariana,

Wow..I love this one so much I might print it and carry it around with me at all times.

We have one right now...the escrow is being disputed by my seller and now the buyer is trying to negotiate it.

The escrow is held by the title company so it will not go to FREC unless the title company decides to let it.

Right now it will go to court and the attorney is currently looking at the contract to see if the cause of escrow can be disputed.

It was a case of lying by the lender and the buyer just walked with noe real reason and both the title company and oru side never received any denial letters.

4:31pm • #1
264,515 Points 67 Featured Posts Localism Sponsor Outside Blog

Oh My! Don't forget to laminate it 1st, Neal. Otherwise it may drown when you take it snorkeling.

However - this article does not really address EM disputes. Article 17 deals with Realtor® to Realtor® disputes. EM disputes generally fall under the state's real estate law. I wish you luck on this one, though!!

What a mess you have there, Neal!!!

5:26pm • #2
612,952 Points 244 Featured Posts Localism Sponsor Outside Blog
Mariana, This really was a great series. I read and study our COE constantly. It is so important to know what we can and can't do. It's all clear as mud now:)
5:27pm • #3
264,515 Points 67 Featured Posts Localism Sponsor Outside Blog
Thank you Bryant. Remember the Slimy Real Estate Agent post? Well, the VAR has started a series - like this one on their site, called Straight Talk. They only have a few articles covered, but have done a great job, so far. Definately worth checking out as well.
5:41pm • #4
3 Featured Posts
Mariana- Thanks for the post. I'm headed back now to read the series.
6:35pm • #5
264,515 Points 67 Featured Posts Localism Sponsor Outside Blog
Hi Jennifer - Take it a little at a time. Heck! It's taken me months to get them all done.
6:52pm • #6
212,347 Points 56 Featured Posts Outside Blog
You are done!  Hurray!!  I have been close several times (to need arbitration) but everything has always worked out in the end.  You know I love this series and find them extremely helpful - and like I've said before.....YOU DA W"MAN!
8:50pm • #7
264,515 Points 67 Featured Posts Localism Sponsor Outside Blog
Thank you, Ines. Your recent posts have really helped me as well! SO, as far as being DA W"MAN ... It takes one to know one! :)
10:11pm • #8
MAY
04
2007
408,865 Points 74 Featured Posts Outside Blog

Mariana,

Don't get me wrong I know it is a bit different ,but some it might be good to use in other cases.

I should wip it out like a police officer pulling over someone and writing a ticket.

Get info!

2:56pm • #10
264,515 Points 67 Featured Posts Localism Sponsor Outside Blog
You are right, Neal - This could be very handy for MANY reasons.  ... Should I call you Officer Bloom, now? :)
3:37pm • #11
218,625 Points 3 Featured Posts Outside Blog

Thanks for this post. I am going to read the rest of this series- Understanding the Realtor - Code of Ethics.

7:36pm • #12
MAY
07
2007

Understanding the code of ethics is really great info.  CS has been growing for many years.  Academy Blvd keeps getting longer

 

Rod

9:04am • #13
264,515 Points 67 Featured Posts Localism Sponsor Outside Blog
... And Powers is almost more busy than Academy now!
9:21am • #14
JUN
17
2008
191,003 Points Outside Blog

Without a code of ethics it would be real dog eat dog in today's market. 

3:49pm • #15
NOV
29
2008

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Mariana Wagner ~ Colorado Springs REALTOR®

Colorado Springs, CO

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Wagner iTeam -Keller Williams Hope Realty

Address: Wagner iTeam ~ Keller Williams Realty, 12 E. Kiowa St., Colorado Springs, CO, 80903

Office Phone: (719) 434-7525

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