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Should Agents Wear Nametags?

By
Real Estate Agent with Next Home Team NC 167273

I decided to stop at the local Panera Bread the other morning to get a Cobblestone (try one - they are great!) and some coffee.  It was really rainy out and I didn't feel like driving to the office yet so I set up shop in the corner with my laptop hidden from the hustle and bustle.  I was a psychology major and love to people watch especially for my training ideas.

As I sat there I instantly became overwhelmed by the number of real estate related conversations going on.  Within my earshot were 5 tables all talking about real estate.

First was the man all by himself on the phone talking to someone about how his house isn't selling and he doesn't think that it will sell regardless of what he prices it at.

Next there is a man and woman meeting.  When he arrived at the table she asked him how the house was coming and he just looked at her like a deer in headlights wishing for a less bleak response to pop into his head.

There was a group of 6 older women having a bible study.  As they packed up to leave one of them became the personal spokesperson for her mortgage lender who was apparently doing her refinance.  She asked her group, but loud enough for the whole room to hear "is anyone refinancing or planning on buying a home?"  When asked why, she raved about her mortgage lender and started passing out cards to the group.

Four 30 something men sat around talking about flipping houses, creating LLC's evaluating property...  I recognized that one of the guys was a real estate broker and has been a top producing agent in our market for some time.

Finally at the table closest to me was a real estate broker that has been in the business for a very long time in our market as well.  She looked so familiar yet I couldn't come up with her name.  (Maybe it was because my mind was sidetracked trying to eavesdrop on everyone's conversationsJ)  However, I quickly noticed that she had on a name tag so I was quickly reminded who she was.  She was speaking with a lender about how to set herself apart for a new condo project in the area that was taking proposals for marketing.

So what do we internet friendly folks go?  Stick her name in google and see how she is doing right?  Awe come on, you know you do it!  What came up surprised me and taught me two lessons. 

  1. Wearing a name tag does help...If I were a consumer sitting in the café I would not have known that the man was also a real estate broker.  If I figured it out based on the conversation and been impressed with his knowledge, I could have found him online by googling his name as I did with the female agent.
    1. There may be many people that recognize you from your advertisement and marketing or they have done business with you in the past but just can't remember your name.  When they see you in public with your name tag on it can trigger that memory and get them researching you again and talking about real estate
  2. Make sure that your website address in purchased and updated - This is really a totally separate blog in itself.  But when I found her online her website address had obviously not been renewed and now displayed things on the home page that I am sure she would not want to convey as belonging to her.

Am I wearing my name tag today?  Not yet... As a trainer I like sitting back in the corner just observing how real estate agents act in a public setting when they don't think anyone is looking!

Remember always be on your toes.  You never know when you next best customer will be watching you!

Ian Niquette
Square One Home Inspection - Markesan, WI

Sheri, in my inspectin business I wear mostly polo type shirts. they be changed easily between inspections if I get too dirty. But I also have them embroidered with my logo and my name is on the front of every one. You would be surprised how many people ask me questions if I have to stop at a store on the way home. It really opens up another door for me.

Jan 27, 2009 04:31 AM
Kristal Perrone
Hunt Real Estate- Columbus Division - Rochester, NY
Associate Broker

Hi Sheri- It sounds like you had an interesting morning.  I enjoy people watching as well.  I wear my name tag while working, but I usually take it off in a resteraunt.

 

 

Jan 27, 2009 04:36 AM
Joanne Johnson
West County, MO

Hmm, thanks, Sheri, you made me realize the importance of not being a "secret agent". I think the strategy of setting up shop in Panera to do a little "homework" is also of value.  I mean, no one sees me when I'm working at my kitchen table!

Jan 27, 2009 04:37 AM
Mott Marvin Kornicki
Waterway Realtors® • Notary Public & Apostille - Sunny Isles, FL
Miami Notary & Apostille 786-229-7999

Sheri~

I go through stages; sometimes wearing a name tag and sometimes not. From my own experiment- wearing the name tag can and does stimulate business. Sometimes it is better to be discreet and not let the public know who you are and where you go... it is a double edge sword. Same as plastering a billboard on your car.

Mott Kornicki // Real Estate In Miami // Associate | Broker

Aventura-The Waterways // Bal Harbour // Sunny Isles Beach

Jan 27, 2009 05:23 AM
Jim Hirschhorn
Real Living Real Estate Solutions - Orlando, FL
GRI, Real Living - Orlando

When I worked for The Ritz-Carlton, I wore a suit everyday. When I would walk outside for lunch I would slip my nametage into my pocket until I came back to the hotel. As a Broker, it is a totally different story. Our nametags let everyone know who we are and what we do. Real Estate is a 24/7 business and the conversations that are sparked are crucially important to our success. People also getting a kick out of using my name when I wear it.

I find that some agents are embarrassed about wearing their tag. They shy away from it so they won't stand out. In case you haven't noticed, they are the ones that make the coffee everyday in your office!

Feb 02, 2009 11:25 AM
Norma Crouse
HER Realtors - Pataskala, OH
Norma Crouse

I think it's a good idea to wear your name tag but you don't want to be acting like a fool while your wearing it - which I have seen.  One day at a gas station some lady was causing a scene and looking like an idiot and when she turned around I saw her name tag and I thought if I was looking for an agent I would never choose her.

Feb 03, 2009 08:02 AM
Vanessa V. Simmons
Real Living HER - Columbus, OH
Realtor

I think this is a great Idea.  I normally wear my Realtor Pin or a little RL pin but never really considered wearing the name tag.  Real Food for thought thanks for the post.

Feb 10, 2009 02:43 AM