Ever have one of "those days" in real estate?  The ones that you want to do over. To use a Mulligan. To crawl back in bed and pretend it didn't happen? Today was one of those days for me.

My day started bright and early. I was on the road by 745am. I was going to meet a house cleaner at a vacant home in Tacoma. The owner / seller lives out of area and I am handling things like this for him.

I managed to get every red light between my house and the freeway. Then on the freeway I was cut off so dramatically that my purse and the four files I had on the passenger seat flew to the floorboards. Finally, I get to the house at about 820am. That gives me enough time to turn on all the lights and turn up the heat before the house cleaner arrives. Oh, and I need to make sure the water works since the homeowner just had it turned back on. (Bad tenants!!)

I turn on the tap and no water. Drat! So I find the door hanger from the water company and read their remarks. Oh, silly me, the water was on, but not turned on at the meter. Okay. Out to the meter I go with my wrench. No big deal I think. Wrong. It will take a stronger person than I to turn it on. So I go inside to call the water company. A field service tech should be here in about an hour. Not good.

As I am sitting there waiting for the house cleaner and now the water guy, a landscaper comes over to give me a bid on sprucing up the yard. It is a great price and Victor from Precious Landscaping gets to work.

By now I notice it is 905am. Still no housekeeper. So I call her. Oops. She forgot. Can she come at 1130am? She will bring 3 others and they promise the house will be done today. Which I need because the carpet cleaner is coming tomorrow.

At about 10am, the water guys show up and in about 2 seconds are ready to leave. I go into the house and hear the shower running. That is strange so I go up to turn it off. OMG. It's not the shower, it is the spigot behind the toilet that supplies the toilet. It is shooting water out. I try to stop it, to reattach the hose to no avail. So I run downstairs and out into the street to try to flag down the water guys.

Victor, the landscaper, sees me waving and yelling and asks what's wrong. The house is flooding I reply. The water guys keep going and disappear around the corner. I ask Victor if he can take a look at it as I jump in my Jeep to catch the water guys. Victor has a pair of pliers with him and is able to turn off the meter. I come back with the water guys. They take a look at it the spigot in the bathroom and say I will need to cut open the wall to fix it. They have never seen anything like this before. I thank them for their time and off they go.

I grab a couple of beach towels out of my Jeep to go sop up the water. Then I call the homeowner to let him know what is going on. After a plan of action, I call my plumber guy. No answer. I then call my friend to get more phone numbers out of the phone book and start calling. Take towels outside and wring them out.

Oh yeah, the house cleaner. I call her to cancel. She can't do her job in a house with no water and with the bathroom flooded. I rebook for Monday. And the carpet cleaner I rebook for Tuesday. And I cancel my personal trainer appointment at 11am. And I call my 6pm appointment to let them know I might be a little late, but I will let them know for sure in the afternoon.

As I am wringing out towels a second time Victor is done. Since he lives close I ask him if he knows a plumber. He says his friend is a plumber and he will take a look at it to see if it is something his friend can repair. Not even 20 minutes later, Victor has fixed the problem! He turns the water back on at the meter and it works like a charm.

So here it is a little after 11am and I am ready for a margarita! My pants are sopping wet, I'm cold, my hands hurt from wringing towels, and my toes and blue and black. Blue from the cold. Black from my newer leather loafers that I am sure are ruined.  I call the seller and give him an update.

I go home change clothes, grab my wet/dry vac, a box fan, a space heater, and then head back to the house.  Two hours later most of the water is taken care of. I have the heater and the fan on it. I will check on them later. Now I'm tired but I call the seller and give him an update.

So how do I earn my commission? Oh wait, I haven't yet. The house is not scheduled to close tomorrow. It is not under contract. It is not even on the market yet.

Next time someone asks me about my commissions I am going to give them my marketing plan and refer them to this blog post!

 

28 Comments on A Real Estate Agent Earns Her Commission Today

MAY
03
2007
103,845 Points 2 Featured Posts Outside Blog
Debi - I didn't know whether to laugh or cry! I know it's not funny, but when I have days like that, I have to find some humor in them, then move forward. I think I would have had the drink at 11:00 a.m. I'm sure your sellers appreciate you!
10:06pm • #1
5 Featured Posts
Paula- Thank you for reading my epic. All I could do was laugh and shake my head. What a day!
10:11pm • #2
MAY
04
2007

 

Debi - It's 5 o'clock somewhere!

Tom 

2:15am • #3
I feel like my whole week has been that way! Thank god it's Friday!
5:02am • #4
316,855 Points 45 Featured Posts Outside Blog

Debi - what a day you had!  I, too, didn't know whether to cry or laugh for you.  I do hope that seller really appreciates all you did to keep his house from something really bad happening. 

Today is Friday - it WILL be a better day for you!!  ;-)

Ann

6:01am • #5
14 Featured Posts
Debi-  Doesnt't it seem like once a day (or a deal) starts that way, they always just keep going?  Well, at least it is behind you.  It'll seem much funnier later!
6:28am • #6
224,750 Points 2 Featured Posts Localism Sponsor Outside Blog

Debi,

May I suggest a long weekend in Key West?  I'm sure you could kick back and find a way to forget about that horrid day.

6:28am • #7
2 Featured Posts

Debi...Unfortunately, it seems as though this kind of day is an all-to-often typical day, doesn't it?  Oh yes, you earn your fee every single day!

Regards,

Jay Burnham, VP
Coldwell Banker Residential Brokerage
North Shore, Massachusetts 

 

 

 

 

6:56am • #8
174,574 Points 44 Featured Posts Outside Blog
Whey!  Now I know why you didn't call me back yesterday.  Sorry you had such a tough day and you deserve a STAR to say the least.  Thanks again for the beautiful card, you surprised me to say the least.  Take care and I hope your day goes much better today.
8:17am • #9
829,446 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Gee.  Glad I work with buyers.

9:18am • #10
2 Featured Posts
What a day! I hope your seller appreciated your top rate service!
9:39am • #11
Sure hope your dedication pays off:)
10:01am • #12
2 Featured Posts
I will wait to see the blog about how the owner listed with another agent or is suing you for faulty plumbing repairs he did not authorize.  You did a great job and I REALLY hope your customer appreciates you.
10:27am • #13
5 Featured Posts

Tom- That's what kept going through my head! :)

Kristine- Sorry about the tough week. Yes TGIF!!

Ann- Thank you. Yep, today's another day. Yesterday is just a memory.

Christina- Yes, exactly. Some are just bad all the way through.

Diane-Oooh. That sounds like a fantastic idea. I've always wanted to go to Key West.

Jay- All to often? Yes. Unfortunately. Let's just keep it to one per week though. :)

George- When you called I was on the phone with the seller. Or was it the house cleaner? One of them. Sorry for not calling you back yet. You're welcome on the card. I wondered if I overstepped. Glad I didn't.

Lenn- LOL. Yes, well, too many more days like this and maybe I will exclusively work with buyers as well.

Yvonne- Thanks. I hope so too.

Ed- Me too! Especially since a day like that put me behind on all my other tasks I have to do.

Daniel-Aggh. I know. Wouldn't it just figure? I just keep repeating... since it was a vacant house, good thing I was there... otherwise the house would have floated away. Can you imagine if the water had been turned on with no one present?!

 

10:39am • #14
144,701 Points 89 Featured Posts Localism Sponsor Outside Blog
Such a great blog...no one ever gives the Realtor the credit they deserve for doing all the little (big) things it takes to sell a house! My hat is off to you!
11:57am • #15
1 Featured Post

Debi,

And I thought my day did not start right. A woman that can handle that can handle anything. You go girl!

12:51pm • #16
5 Featured Posts

Janet- No rarely do we get credit for all the things we do. After all this is such an easy, glamourous, profitable career. :)  Thanks.

Anna- Thank you. It was one for the record books. Who knew you could cram so much stuff into so little time?

BTW, thank you to all for reading this epic. It sure helped soothe my day to put it all down.

1:47pm • #17
4 Featured Posts

Yeah, real estate agents just drive and show, drive and show.  Easy job really. 

Debi - I would print this post out and keep it in my listing folder to show JUST how supportive you are to your sellers.   Great post.  Good luck on the listing.  I hope your sellers know how special you are for doing what you have done for them and are grateful to you!!

2:58pm • #18
2 Featured Posts
haha You go girl!  Go Go Margaritas.  Good comment Virginia, that would be a pretty good idea to use it on listing presentations.
3:20pm • #19
5 Featured Posts

Virginia- Ha Ha. You are so right. And the idea to print it out is a good one. Thank you.

Jordan- A Beer (or three!) would have worked well too. :)

3:48pm • #20
2 Featured Posts Localism Sponsor

(singing) I can bring home the bacon, fry it up in the pan, something, something, something, something, cause I'm a woman, W-O-M-A-N.

We've all had those days.  Sounds like you took it in stride.  Keep moving forward!

5:00pm • #21
1 Featured Post
Days like that are great to look back on and laugh. I'm sure it wasn't funny at the time,but you got through it. I think you deserved that drink at 11 am. Sometimes it's better to regroup and try again tomorrow.
6:37pm • #22

this makes me appreciate my job much more... you earn every dime of your comisision

7:07pm • #23
116,233 Points 4 Featured Posts

Wow! That's one heck of a story and you are a brilliant and entertaining writer. I'm guessing you have more of those and you should be putting them together!

I've done 11 of my own real estate transactions (through different agents in various cities) and worked with hundreds of home staging clients and I have never seen anyone go to those lengths for someone who doesn't even have a contract with them yet.

While I applaud your dedication, as a fellow entrepreneur I have to ask, are you crazy?

 

debra

7:20pm • #24
5 Featured Posts

Peggy- Thanks for the song... that brought a smile to my face. Yes I took it in stride. I was just so amazed so much was happening in such a short period. In fact, I emptied my cell phone battery that day!

Michael- Exactly. I do laugh at yesterday. I was laughing last night.

8:00pm • #25
5 Featured Posts

J.R. - Thank you for reading. I bet you are glad you do not have days like ours... but I am sure you have your own horror/comedy stories.

Debra- LOL. No I am not crazy! Thank you for the kind words. I don't think I am a very good writer. I tend to think I am too much too the point. (although you'd never guess by this long winded story) I have a contract to list the house. It just isn't on the market yet. I was there to help get it ready for market! :)

8:03pm • #26
MAY
05
2007
8 Featured Posts
Debi...Welcome to my EVERYDAY world!!  LOL  Actually, I am sorry I was laughing, but not at you.  I was laughing because I can relate so well.  Just know your not alone :-)
10:27pm • #27
MAY
06
2007
5 Featured Posts
Brande-I wrote it as humor. No need to apologize. :) Days like this you just have to chuckle and then move on to the next.
12:59am • #28

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Debi Braulik (Federal Way to Tacoma, WA)

Edgewood, WA

More about me…

Keller Williams Realty

Address: 33530 1st Way South, Suite 100, Federal Way, WA, 98003

Office Phone: (253) 835-4500

Cell Phone: (206) 949-4785

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Information about living in South King County & Pierce County in WA state.


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