How to Trust a Sale Person, and how that affect’s or affected your sale!

In our industry trust is more important factor when doing business. 99% of customer first trusts you then they do move forward to either buy or sell in their next transaction.

We have to gain that trust, first they have to like you, and second they have to believe in you, third have confidence in you.  They three element have to be there.

Relationships are based on trust, based on past history of performance. Remember trust is not given, trust is earned, trust is not earned in  a day, it's earned day by day. It takes years to build that trust, but only take one minute to lose it.

Here are some Element to Build that Trust:

Tell the truth. This is the number one element of trust AND relationships. Once truth has been violated, trust evaporates and may never return.

Deliver what you promise. People hope and expect you to deliver on promises.

Do what you say you will do. This is a test for being reliable and trustworthy.

 
Communicate in a timely manner. Rapid response shows you are responsible, on top of it, and that you care.

Bring value beyond your product or service. What you do to help others be more successful will be a true reflection of your character.

Be on time. Being on time shows you respect the other person's time. It also proves your reliability.

Be friendly. Smiling people are the gateway to open communication. It costs no extra money to be friendly.

Be sincere. This can only come from belief in what you do, loving what you do, and caring for others. Not just being true to others, being true to yourself. Sincerity comes from within.

Be appreciative of their business. Showing and saying genuine thanks will not only build a relationship - it will enhance loyalty.

Be consistent. Trust is not a once in a while thing. It's a constant thing. You can't be on time one day and late the next. You can't be friendly one day and rude the next. You can't deliver one day and not the next. I believe this element is the most difficult to master because it combines all the other elements.

Give trust. You become trustworthy by giving trust to others.

In sales, in business, trust is THE critical element. It's the glue that binds all the other elements together. Without it, the relationship will fade, diminish, or die.