Beaufort, SC Real EstateAfter nine years as a full-time Realtor, suffice it to say I've learned a few hard lessons.

One of the most difficult lessons I've learned is to not take anything for granted. And yet, every once in a while,  I still get burned by something which seems like the most obvious thing in the world.

A few weeks ago, I was discussing a closing with a buyer, and he began making references to the closing attorney coming to his (the buyer's) office for the closing. When I began to explain that buyers and sellers go to the  attorneys office for closings (hence the purpose of an attorney having an office), the gentleman became a little agitated, and told me that the attorney was the employee in this transaction, and that he (the attorney) needed to be a little more responsive to the needs of the client.

I successfully explained the situation, and we moved on with the closing.

The moral, I suppose, to the story is that we just can't take anything for granted. I don't want Active Rain readers to think I am lampooning this buyer for believing real estate attorneys drive all over town conducting transactions. I understand that what seems like the most obvious thing in the world to me could be Greek for a first-time buyer or seller.

Years ago, an agent friend of mine told me of the time his buyer's were outraged when they discovered their earnest money check was actually deposited into an account. They thought it would be "held" until closing. The check, of course, bounced.

As we all work through this tough real estate market, hopefully this anecdote will give us another opportunity to think of the value we bring to a transaction. We are not just contract writers. We are the experts. We are the ones explaining every aspect of the real estate sales process. 

Our clients are dependent on our expertise. That's an awesome responsibility.

Have a great day.

 

 
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10 Comments on TAKING NOTHING FOR GRANTED

FEB
04
285,730 Points 4 Featured Posts Outside Blog

Hvaing the ernest check bounce usually makes them mad. It was never there fault. They always think something other than reality. Just another day in the park.

5:38am • #1
3 Featured Posts

Laura, Thanks for the feedback. Have a wonderful day. Are you guys going to get snow up in the upstate today?

5:42am • #2
3 Featured Posts

Fernando, I am trying to make information and communication two of the key components to my business in 2009. Sometimes, I feel like I get caught up in the moment-to-moment stuff, and don't spend enough time focusing on them. Thanks.

6:03am • #4
250,929 Points 2 Featured Posts Outside Blog

With all the millions of pieces of a transaction, it can be hard to communicate every aspect, but it certainly makes sense to cover the basic process with each client!

6:13am • #5
544,375 Points 13 Featured Posts Outside Blog

LOL! Yes after that story, you really can not take anything for granted!

your friend in Charlottesville!

Charles McDonald

7:41am • #6
345,193 Points 3 Featured Posts Outside Blog

We do have an attorney....a whole family of them...who will do pre-signing at the nursing home, assisted living center, sellers' home....it's about service....and being above the crowd and where people need you to be.

7:44am • #7
Localism Sponsor

Boy, Keith - this guy was tough, huh?  I can see his point - he is the client of the attorney...

3:28pm • #8

So true Keith! After being in the business for 8+ years myself I catch myself from time to time taking things for granted, I forget not everyone knows what a FSBO, short sale or hud home is. We are here to educated our clients step by step! I learned that the hard way when I was a new agent I represented a buyer who brought a personal check to closing for several thousand dollars, I took it for granted that the lender would have told them to bring a certified check, live and learn I never made that mistake again!

www.bonniejohnsonrealtor.com

 

10:09pm • #9
FEB
06

Thanks for the chuckle this morning!  I  can't help but think it is funny that someone would knowingly write a check without the money in the bank, maybe that shouldn't be funny.  I am sure their realtor had an awkward conversation to say the least.  That is a lesson for us all.  Assume that some people know nothing, and it is the realtors job to educate the public.

Jennifer Strawn
9:29am • #10

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Keith Strawn

Beaufort, SC

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Lowcountry Real Estate

Office Phone: (843) 521-4200

Cell Phone: (843) 252-2920

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