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Do You Tell The Truth?

By
Education & Training with MarQeteer

Everyone nose

 

Seems like an easy question, and it really should be, but things get complicated in the business world...unnecessarily.

I've had numerous agents (most recently yesterday) in my coaching tell me "I'm going to ruin my reputation if I tell someone they're upside down in their mortgage."

Brokers and team leaders...do you have people like this on your team?   They need help...real help and real guidance.   What does it say about us when so many agents are afraid to give bad news to someone?   Nobody enjoys telling someone that they're either upsidedown or that they're not going to get what they want in the current market, but the alternative is worse.   The alternative is a big reason why our current predicament exists.

As an agent, assess yourself and your methods.   As a broker or team leader, assess your team to help them stay on the right longterm track.   Like it or not, if someone is afraid to tell the truth they can be coersed into telling something other than the truth...which is something you don't want.

So what IS the truth?

The truth is something that another couple thousand in commission can't change.

Comments (5)

Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Mark

The truth is what I've always told my clients and during my career I have lost listings because I told the potential homeseller the right price at which to list.  Unfortunatley, other agents told sellers higher prices or were afraid to confront them and took an overpriced listing.

 

Feb 13, 2009 04:49 AM
Brian Faulkner
Pine Island Realty - Bokeelia, FL

I have no problem telling the truth, nor do I have an issue with losing the listing to someone who will list at the higher price.  I would, however, have a tough time sleeping if I took the listing too high and then had to worry about actually selling it.

Feb 13, 2009 05:00 AM
Lynn Kenton
Troop Real Estate Ventura - Ventura, CA
Ventura Real Estate

Being a good Realtor (or any other career) means also being there for your clients when the going is tough or the news is not all sunshiney. They are looking to you for help  and professionalism. No good can possibly come from overpricing a listing that sits on the market indefinitely. Then where's your reputation?

 

Feb 13, 2009 07:20 AM
Chris & Karen Highland
eXp Realty - Frederick, MD
Integrity, Experience, Enthusiasm!

I lost my first listing in '07 because I told the truth.  They listed the house with someone else who overpriced it...they rode the market down, took it off the market and called me back in December.  I'm sorry they didn't believe me the first time...but sometimes it works out and they come back.

Feb 13, 2009 09:17 AM
Paul Duffau
Safe@Home Inspections, LLC in SE Washington - Asotin, WA
Caring for People, Educating about Homes

Mark,

I see this on the opposite end.  I have a number of very high quality referrals in the Realtor community - and by high quality, I do not mean volume - I mean integrity, compassion for their client, a desire to truly be of service - that I work with.  I have been careful to add to my referral base to ensure that I only work with these individuals.

It makes my job easier as I can avoid the agrravation of being the messenger that bears bad news and rather a trusted adviser to both the client and the Realtor.

Since I work with quality individuals, I haven't seen the downturn everybody else has.  It's a nice side benefit.

Feb 14, 2009 12:47 AM