Dealing with People is a major skill to have in order to be successful in this business. Lowering the percent of rejection is something that we all need to do and it starts from our own style of communication with people. The key is your knowledge on people's behavior and their way of thinking. The first step is to know our own personality then next is to identify the other person's type.
There are 4 personality types:
a. Driver Personality
b. Expressive Personality
c. Amiable Personality
d. Analytical Personality
Once you've identified your personality, then find out how you can adjust your personality to the other types.
If you are interested in taking the personality test, send me an email and I will try to send you a copy of a personality test along with the 4 personality type's information in regards to strength, weakness and areas to improve.