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I had to share how two past AR. blogs, help cement loyalty with a client.

By
Managing Real Estate Broker with Alpine Lakes Real Estate Inc., NHRE# 02863

 

Jeff and Carol, popped in yesterday no warning, no phone call, but skiing is great and they decided to drive 2 hours and stop in unannounced. We exchange pleasantries and other commitments required me to bid a short farewell. Before they left we agree to see each other again in two hours I asked what have you seen on line that peaked your interest enough to drive up. Well there is a listing that another agency has (oh no here it comes..they have an appointment with someone else), we saw it on your MLS feed and want you to show it to us, we would never call them first you are our guy.

I was overjoyed not be be crawling out from under the bus, but that was not the best part. Here is where Activerain fit into the puzzle, My clients said they looked into a modular company I had written about in a blog and were impressed, they made sure when filling out the form for more information from the manufacturer that they noted they were working with a Realtor (me) and when the representative called they went into detail as to where they heard about these homes and wanted to protect my interest in any possible project. They are reading and remembering who offers experiance and expert advice.

During our showing that afternoon, another gem was dropped into my lap. My client Jeff, said how did you really convince the abutter to give up a 50 foot right of way to get that subdivision approved? I had written a post on Activerain back in the summer about a creative solution, that saved a beautiful home-site from becoming part of the entry road due to the set back requirements. I was floored, I never spoke to this client about the project or the engineering involved with the approval process. I said who told you about that?..I read your blog, on Activerain he said.

Cement comes in many packages, the best kind forms quickly and hardens to a permanent structure.

Steve Loynd- your skiing Realtor & White Mountain expert.

steve@alpinelakes.com / 800-926-5653/ www.alpinelakes.com

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                                                                                                                                                                              Your-White Mountain New Hampshire real Estate Expert

                    steve@alpinelakes.com toll free 800-926-5653 /cell 603-381-7898

                        MLS search and Realtor web site: www.alpinelakes.com

                         My outside Blog: www.steveswhitemountainblog.com

                    Lincoln NH &  Local interest site: www.localism.com/nh/lincoln

    Grafton County NH MLS search

Susanne Novak, ABR, FIS, GRI
RE/MAX 24/7 - Columbus, OH

Would love to be skiing right now, too ... nice post. It just shows that we never know where our next customer or client will be coming from!

Feb 17, 2009 01:05 PM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

You contributions have paid off!  we have a great group from New Hampshire and we have contributed a lot on Active Rain.  I am Glad to see that your efforts are paying off for you. Continued success to you.

Feb 17, 2009 01:34 PM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Susanne..It's not just big brother that is watching...I hear from folks that have found me because of the ActiveRain content and google juice, What can I say I'm a believer. Steve

 

Feb 17, 2009 01:37 PM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Thanks;   Joan you and Monika are my hero's Hope to catch up with you two some day, I am very much enjoying the AR..group and our New Hampshire contingent is approaching 800. Not bad for a small population state.  Steve

Feb 17, 2009 01:59 PM
Terry & Bonnie Westbrook
Westbrook Realty Broker-Owner - Grand Rapids, MI
Westbrook Realty - Grand Rapids Forest Hills MI Re

What a nice story it's nice to see hard work pays off.

Feb 17, 2009 02:51 PM
Gail Szeluga & JoAnna Siminerio
Coldwell Banker Realty - Manalapan/Marlboro - Manalapan, NJ
Fostering Community Spirit Through Real Estate

Fabulous!  It's these mini success stories that keep me motivated!  Thanks for sharing.

Feb 17, 2009 03:49 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Sounds like the work you're doing both offline and online is coming to roost.  Congratulations.

Feb 17, 2009 03:49 PM
Cecily Parks
iMove Group, Knipe Realty NW, Inc. - Salem, OR

Hi Steve! Congrats on your gold star!!!! Well deserved and long overdue if you ask me...you rock!

Feb 17, 2009 05:15 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Very good.  I suppose the only thing left to say is.

The Defense rests.

 

Feb 17, 2009 09:55 PM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Terry..Hard work, and dedication: it's easy to stop doing something when the results are not immediate.

JoAnna..we all know the hardest part of the job is sticking with it when it's slow.

Christine..In my area we still have people who drop in while on vacation, with no prior contact so we still have to produce the free real estate guides and brochures, even when the marketing on-line is improving.

Thanks for the wonderful comments! Steve

Feb 18, 2009 12:10 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Lenn..as you know I have commented on many of your posts and the majority of the AR family consider you the Chairwomen of the site, So let me say thanks, and simply well said.

Steve

Feb 18, 2009 12:12 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Cecily...you are the best, and aside from trying to lure clients to visit me , this ActiveRain site  has allowed me to meet wonderful people like you. We have a 3 hour time difference and thousands of mile between us, but you are as close to me as any of my geographically -close friends. Thanks Sugar!

Steve (Pitt) Loynd or A/K/A Pepper Fairbanks..

Feb 18, 2009 12:19 AM
Gary Ward
Advantage Chatuge Realty - Hayesville, NC
Relax, that's what the mountains are for

Steve Sounds like sound reasons to put the time into our blogs. There are savvy clients out there that may actually read whet we say. Great post Thanks!

Feb 18, 2009 09:26 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Gary..All the folks looking to buy now, are savvy. Assume anyone taking the time to find our more are serious.

Feb 18, 2009 10:38 AM
Sylvie Dolley
My Home Group Real Estate LLC - Litchfield Park, AZ
CHMS, ePRO, SFR Phoenix Arizona Real Estate 602-32

Steve

It sure is nice when you have their loyalty!  NOTHING BEATS IT!  Congradulations!

Take Care & Fly High In 2009!

Feb 18, 2009 12:30 PM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Sylvie.  thanks..It was a bright moment of the week, Glad you stopped buy to comment. Steve

Feb 18, 2009 01:50 PM
Zilkia Olmeda-Martins
RE/MAX North - San Antonio - San Antonio, TX
GRI, Realtor, San Antonio Texas Luxury Homes

Wow Steve!  This is a great story, congratulations!  Continued success!

Feb 18, 2009 04:09 PM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Zilkia, .This story is not always the way it goes, and all the more reason to celebrate the results and pass along why blogging can help your business. Thanks so much for commenting. Steve

 

Feb 18, 2009 10:49 PM
Cherimie Crane
Cherimie Crane & Associates - Beaufort, SC

Steve,

Thanks for sharing!! I have had such a great response from my localism posts. I had no idea that so many people were reading. It certainly makes getting up an hour earlier to blog worth it!!!

Feb 19, 2009 01:12 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Cherimie, the getting up part is easy I have trouble shutting it down for the night there are so many great posts out there, and people are willing to share stuff I would never find on my own. I started sending the localism site to my sellers so they could see the additional marketing produce to promote their properties.

  Thanks..continued success my friend, Steve

Feb 19, 2009 02:17 AM