Top 10 Relocation responsibilities for Buyer's Agents.
Here are the a few things I have learned from experience and training that are crucial to the relocation process.
- Pay attention to the situation. Time lines are too tight for dropping the ball.
- Keep a close eye on the relocating family. These are stressful and exciting times for them. You are their voice of reason and guiding light.
- You must be very flexible. Things can change with travel plans very quickly.
- Make as much information available as possible. They are not familiar with the area and need to know what facts will impact their lifestyle when they move.
- Keep a good line of communication open with the relocation company, and the transferee's new company. Everyone must be working towards a smooth transaction.
- Closing timeline. Usually the transferees will have the moving truck on the road before signing the papers. Make this transition as seamless and trouble free as possible.
- Your relationship with the transferee and their family will most likely be much closer than a local client. They will be in town for several days at a time. You are their tour guide. Take them to lunch and dinner.
- Move at the transferee's pace. When they want to move fast, move it !
- Understand that the relocation company is an "interested party" in the transaction.
- Help the transferee "buy right". Guide them to make the right choice in their situation. They might be relocating in a few years and will need to sell their newly purchased home. Make sure they don't overpay and that the home will be marketable.
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