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This is a title that will not endear me to many of my fellow tradesmen, but really, are you tired of stupid home inspectors flushing your deals down the toilet? You know the ones I am talking about. They put on the air of being "God's Gifted" know-all see-all's to the real estate industry but in reality they are either so narrow minded or pin-headed that they can look through a keyhole with both eyes. Or, they are the ones that are really full of themselves and have an ego to feed the size of Texas and have to duck their head when walking through the front door. Which ever one's they are, rest assured they spell T-R-O-U-B-L-E for you and your deal.

With our economy being soft, and with so many deals hinging on the inspection contingency, there are a lot of inspectors that needlessly or due to inexperience or ineptness, blow issues so far out of proportion, that they put the "Fear of God" in the poor buyer. I can hear it now. "But the home inspector said...". The end result is that the buyer doesn't walk, but heads for the hills running from the deal as fast as their two legs can cary them. You have lost all this time and money all because of some STUPID home inspector. Most of this can be avoided by hiring only SMART home inspectors.

I have gotten several calls this week from agents asking me questions because their deals are hinging on inspections because their clients used a "cut-rate" inspection company. Most of these clients were "price conscious" and did not want to spend an extra $25 for the inspection. That is a house of a different color which I will address in some other post. However, now I have been put on the spot and become the "go-to" guy to make an attempt to save the deal from going down the toilet. I have gone out to several properties to look at the "so called" offenses. Some were legitimate, most were minutia. Things that really did not amount to a "tinkers" tink, but put the deal in jeopardy because of stupidity.

Far too many inexperienced inspectors get hung up on minutia. When I discussed the issue with them "professional" to "professional", many were either to proud to admit they made a mistake or were way to bull-headed and took the "my way or the highway" approach. This poor attitude leaves you, the real estate professional, having to clean up the pile of mess they just left on the floor.

A classic example I have run into this week is GFCI's. The "codes" requirements for these devices were enacted at various times by the NEC (National Electric Codes) and not all municipalities adopted these guidelines the years they were enacted. Houses built prior to 1971, did not require these PERIOD. SMART inspectors know this and will take all these afore mentioned factors into consideration. Yes inspectors, CYA by pointing this out in your report, but then follow up with the caveat, "For your own personal protection...". You cannot expect older properties to be built to and meet today's standards! They were built to the governing standards at the time. So, unless you come from a codes background for your municipality, get over it and get on with life!

Realtors and home buyers alike, you can avoid a lot of grief and get quality inspections and information by hiring SMART inspectors. First of all you need to get SMART yourselves by asking the SMART questions:

  • Are you a member of ASHI or NAHI. These are the two premier home inspector organizations with ASHI being the oldest.

  • How long have you been in business? Experience in this business counts.

  • What is your background? Would you rather have someone from a trade who knows and understands houses or someone who was flipping burgers last week?

  • How many properties have you inspected? Once again experience counts?

  • Are you licensed and insured? Some states do not have licensing, but all inspectors should cary E&O.

  • Do you have references I can contact?

  • By asking these SMART questions up front, you can avoid a lot of pitfalls and watching your potential income get flushed away. Don't you owe it to your self and your clients to have only SMART inspectors on your team?


    Wishing all my fellow drips and tweeps a G-r-r-r-reat day... 8-)


    If you or someone you know is purchasing a home in Brentwood, Franklin, Nashville, Spring Hill or Thompson's Station in the Davidson or Williamson county area of Middle Tennessee and would like more information about getting a home inspection, give us a call at 615.661.0297. You can visit us online at www.completehomeinspectionsonline.com - Check out our monthly newletter
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    20 Comments on Are You Tired of Stupid Home Inspectors Flushing Your Deals Down the Toilet?

    FEB
    19
    2009

    Great post!  I don't have trouble with inspectors, I want it inspected.  It is all about how the report is presented to the buyer.  Most of our inspectors here do a good job.

    10:15am • #1
    1 Featured Post

    I have had a few deals fall through because of home inspections that scared away buyers from listings I had, but dealing with buyers we have a list of home inspectors we like to use.  They are good home inspectors and honestly I would rather them lose me a deal than not to a good job and the buyer comes back a year later when the roof falls on top of them...But we have one who will fix the little things such as loose fixtures.  The home inspectors we usually deal with are professional, thorough but know how to word issues to not scare people away.  Great post.

    10:28am • #2
    254,681 Points 4 Featured Posts Outside Blog Hit Router

    I choose my inspectors wisely. I am always nervous when a buyer picks their own.

    10:30am • #3
    327,553 Points 9 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

    Hi Michael,

    An agent in my office recently encountered a home inspector who included a "recommended purchase price" for the house in his report.  That took the cake!

    Liz

    10:36am • #4
    2 Featured Posts

    I had a home inspector who was very egotistical and was just trying to let the buyers how much "knowledge" he had about everything. Luckily I can say the deal closed and the home inspector wasn't one of my recommendations and will never be in the future.

    11:23am • #5
    115,040 Points

    Sounds like a little bit of a rant there Michael. But, how hard is it really to just do the right thing? Really?

    Bo

    11:33am • #6
    518,388 Points 5 Featured Posts Localism Sponsor Outside Blog

    Michael - You already know of a deal that went bust for me because the buyers home inspector told them that radon cannot be corrected, after they did the test in a rain storm. And while I'm going, experience as contractor is not the same as experience as a home inspector. Some will advertise themselves as 13 years of experience, but at what? building fences or putting on a roof, It's not the same thing.

    Ok I'll stop ranting now.

    12:19pm • #7
    1,103,588 Points 45 Featured Posts Outside Blog

    Michael,

    Good post. I, originally, came from media and broadcasting. Believe me, we worked with egos there. I was shocked to find that many home inspectors are worse, only with rougher edges. A friend of mine says that many home inspectors do not play well with others....and it sure is true. Then, of course, there are lots of good inspectors too. It is important for people to select inspectors wisely. Seriously, I lost a booked inspection today because another inspector agreed to do it for "a six-pack of beer." I am not kidding. The inspector, of course, is not really a home inspector although he has some background in environmental testing in buildings.

    12:30pm • #8
    1,138,596 Points 139 Featured Posts Outside Blog Called Shot Master

    Steven, A 6 pack of beer? Too funny! It wasn't my ol' pal Bubba was it? LOL...

    Larry, I feel your pain bro...

    Bo, Not a rant, just being informative... 

    12:41pm • #9
    137,170 Points

    Michael, Excellent post. But you know your absolutely correct. It appears to be in every county or city around the country. Great for a  re-blog.

                                                               ~ Life is Good

     

                                                                                            

    12:54pm • #10
    362,055 Points 5 Featured Posts Localism Sponsor Attended Rain Camp

    Radon issues brought back memories... I even had a 'Bubba' inspector at one point, but he was very nice.

    1:43pm • #12
    240,793 Points 29 Featured Posts Localism Sponsor Outside Blog

    We have a few inspectors here that could at best be described as bull headed... I have a few other choice descriptors, but I'll be nice.  All are definitely not created equal...

    4:32pm • #13
    749,766 Points 99 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

    I think the biggest difference in inspectors is still education----there are all manner of inspectors out there and room for many different approaches, but when I see inspectors that demonstrate no knowledge about basic home components----I have to wonder if they got their training from a cereal box:)

    5:51pm • #14
    547,212 Points 15 Featured Posts Localism Sponsor Outside Blog

    Great blog, Michael.  Your first paragraph described one of our inspectors.  When he was called last week by a person who wanted him to do their inspection he said he had retired!!!!!   I am ssssooooo sad!  : )

    9:41pm • #15
    FEB
    20
    2009
    430,343 Points 71 Featured Posts Called Shot Master

    A good inspector must embody many qualities. I believe knowledge, experience and good people skills would be among the top qualities.

    4:05pm • #16
    FEB
    23
    2009

    Michael

    I did not see that your post was before mine of a similar topic. Heres my two cents worth: http://activerain.com/blogsview/947738/When-is-a-defect-not-a-defect

    10:27pm • #17
    FEB
    24
    2009

    I would have to agree with James' comment above. As a home inspector we all have to embody an entire caveat of qualities. Although sometimes verbiage is all in the eye (or brain) of the person listening or reading it. In my experience I have noticed that sometimes it does not matter how you say or word something, the client will generally come to their own conclusion no matter what. All we can do is do the best job possible in educating the client...the rest is really up to them.

    11:18am • #18
    FEB
    27
    2009
    533,979 Points 2 Featured Posts Localism Sponsor Outside Blog Called Shot Master

    Michael: You nailed this one. I've been seeing allot of inspectors leaving that have been in the business a short time. They come in,  muddy the water, and leave. In this economy folks are looking at price rather then experience.

    10:26pm • #19
    MAR
    01
    2009

    Personally the little things when added up can equal big bucks.  Anybody with renovation experience knows exactly what I'm talking about.  A good inspector is one who takes a client (and their realtor) and educates them plain and simple.  You must manage your clients expectations and the type of house they are buying.  99% of my business is word of mouth.  Why... because when a client leaves the inspection they "clearly" understand the possible impact on their wallet.  As a result I have alot of their family and friends calling me.  I'm still new to the St. Louis area however not to the game itself.  To date due to how I educate my clients I have not had 1 instance where a client backs out of a deal without a good reason to do so.  If a client chooses not to buy a house it's because a issue exist on the home which will cost them or eventually cost them a good deal of money to fix and a seller is not willing to negotiate on the repair.  My company is built on the same core values the Air Force endorses. 

    A.  Integrity First

    B.  Service before self

    C.  Excellence in all we do

    My reports will always reflect these values.  As a professional flipper I also have a very clear understanding on what it takes to sell a house and this knowledge combined with the years of contruction knowledge I have in my opininion sets me apart from all the rest.       

    11:34am • #20

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