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A Buyer Wants to See Your Home in 30 Minutes? Say Yes!

By
Services for Real Estate Pros with Shorewest Realtors

Agent Showing Home

 

So you're selling a house and you get a showing request - Yeah!  But wait, they want to come in an hour.  What? How can I get ready?  But that's when the kids get home...  Put all these worries aside!  Say yes!  Let me explain why.

Given the current buyers market, you should do everything in your power to accommodate a showing request (we'll assume that the agent making that request has prequalified this buyer as one ready, willing and able to afford your home.)  You never know when this could be the Buyer for your home and many times a buyer who is turned down for a showing never reschedules.  Even if they do reschedule, the relationship has started off on the wrong foot, which could come into play later in the transaction. Often times transferees, who are some of the best ready, willing and able buyers in any market, can't reschedule for 3 days later. By then they will be on a plane back home, with an accepted offer in their carry-on.

So why would a buyer wait until the last minute to request to see your home?  Maybe they just walked into the real estate office 30 minutes ago and they need to buy a home this afternoon.  Maybe a 70 hour work week just had a cancellation and your house is the one they have been trying for three weeks to find time to see.  We could come up with all kinds of reason why they could have called earlier, but should you really care?  After all, it's the showing that counts.                                                                                                                              

My family moved 6 times before I graduated high school, so I have a little experience in this arena.  In No Cell Phonethe 70's there were no cell phones, so if while driving a neighborhood with their agent, a buyer would request to see an additional home, the Realtor would knock on the door and ask if they could come back in 15 minutes.  I, along with my 3 siblings, all had a job to do when that happened.  If it was during dinner, the dinner dishes went into a large canner and into the car trunk.  Someone shined up the sinks, someone ran the vacuum and someone stuffed any dirty clothes into the washer and/or dryer.  One of the biggest reasons I hear from agents for restrictive showing instructions is that the sellers have small children, sometimes with a spouse already moved on to the new location.  While I truly empathize with those parents, I also know the challenges this market presents and it is imperative that no showings be turned down unless absolutely necessary.  While I would always encourage sellers to leave their home during a showing (see Pat Tasker's great post on that subject: Would you try on that swimsuit if the clerk came in the dressing room?) I can even remember people looking at our house while my siblings and I were in bed!

Of course, I encourage all agents and buyers to be as considerate as possible when requesting showings, giving the seller as much advance notice as possible.  I would also caution sellers from letting in buyers who knock on their door without an agent for security reasons.  Nevertheless, while there are many legitimate reasons for you as a seller to turn down a showing, please reconsider before doing so.  It can mean the difference between a buyer now and no buyer!

Pat Tasker
Shorewest Realtors - Germantown, WI
Your Milwaukee Metro Area Agent (WI)

Becky, another topic that needed addressing.....can't believe how many sellers say no.....not convenient....and guess what, the buyers don't call back, because they bought something that day!

Feb 22, 2009 03:53 PM
Anonymous
Beth Jaworski

So true Becky! With the inventory available today, you are correct that it is rare for a buyer to reschedule once they have been turned down. I always prep my sellers about this very issue. Often those last minute requests are the best buyers.

Feb 23, 2009 12:28 PM
#2
Janice Roosevelt
Keller Williams Brandywine Valley - West Chester, PA
OICP ABR, ePRO,Ecobroker

Absolutely, positively, this should happen, you never know when it could be THE buyer, and there is so much inventory right now

Feb 23, 2009 11:16 PM
Becky Brand
Shorewest Realtors - Oconomowoc, WI

Pat - you're right - often times a buyer will just cross a home with a denied showing off their list!

Beth - good to see your comment!  We need to take any showing requests - right?

Janice - You are correct!

Feb 24, 2009 08:14 AM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Becky,

I love your humor--telling of showing during childhood moves.  Sounds like you could write a book with illustrations.

We need this message on billboards in big letters, but listing agents need to prep the sellers on how to handle showings.  This could be another blog topic., right?

Have a good day.

Mary

 

Feb 27, 2009 09:23 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Hi Becky !!

VERY poignant topic ... and well written post :o)

We all know it only takes 'one' buyer to buy a house, and with so many listing options in most markets right now, sellers should be prepared to show every request if at all possible, even at shorter notice - you just never know if that is the buyer for your house !

Nicely done !

Cheers Becky !

Sheldon

Mar 01, 2009 01:29 PM
Glenn Shong
Re/Max Realty Center - Oconomowoc, WI

Becky

We do what we have to do to get the properties sold these days

Glenn Shong

Mar 11, 2009 11:04 AM
Becky Brand
Shorewest Realtors - Oconomowoc, WI

Glenn - Yes we do - don't we?!!!

 

Mar 11, 2009 05:06 PM