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Spying on Tenants with a Tenant-Cam... like a Nanny-Cam!!

By
Real Estate Agent with RE/MAX 1st Class 0542725

Spying on Tenants

The main concern of every landlord is that his or her tenant will destroy the property while living there. Conscientious landlords, and the agents representing them, will try to alleviate this possibility by periodically driving by a property or dropping by for a visit. Some landlords want to take this a step further by installing tenant-cams to monitor the activities of their tenants. While this may tempting, it is illegal in Texas, and could send a landlord to jail or subject him to other penalties.

Instead, landlords should “spy” more informally. This includes making friends with neighbors who will keep an eye on the property and notify you if something looks strange. The neighbors have an interest in maintaining the integrity and quality of the neighborhood, so they have a vested interest in helping landlords out. Another way to keep an eye on tenants is to have handymen report back to the landlord after entering a home for a repair. Since handymen rely on landlords for repeat business, they also have incentive to help landlords out by reporting how clean the house is or if there is any noticeable damage. Hopefully, with enough help from third parties, landlords can keep a good eye on their investments without disrupting the privacy of their tenants.

 

 

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Brian Worrell - GRI, CNE
Bayou Properties Realty  |   The Worrell Team, Realtors
Cell  281-948-7042  |  Fax  832-514-7029  |  www.BrianWorrell.com

 

2015 Top 20 Rising Star of Real Estate Under 40 by HAR
    (Awarded for excellence in Sales, Leadership, and Community Service)
 
Consistent Multi-Million Dollar Top Producer
2011-2016 FIVE STAR Real Estate Professional as listed in Texas Monthly Magazine 
 

 


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Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Brian,  I remember when I was rehabbing a house and went to introduce myself to the neighbors.  I explained to them that the money I was investing in my house was really an investment in the neighborhood and that it would help us all if they looked after it when I was away.  They were happy to help me and fully understood that it was a win-win.

Feb 23, 2009 07:33 AM
Nelson Bermas
EXIT Real Estate Consultants - Lexington, SC
Your Lexington REALTOR®

I would be tempted to web cam my listings when they are being shown.  I would be more interested in the unedited feedback to show to my clients of what other people think of their home.

Feb 23, 2009 07:59 AM
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
850-476-4494 - Pensacola, Pace or Gulf Breeze, Fl.

I would think that would be illegal in any state, but it is a thought. I don't think I would want to be that paranoid and would probably hate what I found anyway.

Feb 23, 2009 08:05 AM
Michael Swanson
Keller Williams North Raleigh - Raleigh, NC
Broker

It seems like it is borderline "invasion of privacy." Are we talking about a webcam in the home? I understand the importance of "protecting your investment" but seems to me like there are other ways to do it. Just my 2 cents.

Feb 23, 2009 08:08 AM
Charles Fischer
Housing Market Realty - Merritt Island, FL
Professional Real Estate Services

Camera would be tempting, but I agree I don;t really want to know.  I do have my handyman relay information to me.  Hard to do anything with it though. It;s hard enough to evict in Florida for non-payment let alone "minor" offenses like destruction of property!

Feb 23, 2009 08:12 AM
John Mayer
Oikos Realty, Cape Canaveral, Cocoa Beach Florida - Cocoa Beach, FL
Your Beach Area Expert

Brian - These are good suggestions but you are assuming the neighbors are responsible owners (or renters) and not questionable tenants. They may relate more to the renters than to you. I would be a regular visitor to any house I owned and make sure the renters know this is part of the deal. I have an 80 year old client who can't sell her townhouse because the tenants caused $15,000 damage. She is now way upside down on this and 3 other rented properties (also damaged) and in big financial trouble.

Feb 23, 2009 08:21 AM
League City, TX - Worrell Team, REALTORS, GRI, CNE
RE/MAX 1st Class - League City, TX

Michael,  That's exatly what the post says... you should NOT use a webcam.  I was merely discussing the temptation to do so...  Thanks.

Feb 23, 2009 09:07 AM
Ilyce Glink
Think Glink Media - Chicago, IL
Best-selling author, award-winning TV/radio host.

Brian- If landlords have good relationships with their tenants, it can be a reciprocal relationship where everyone is invested in everyone's happiness and privacy. Of course, that's not always the case, but it's something to strive for (and way more legal than the webcam!)

Feb 23, 2009 01:29 PM
Kevin Heinrich
Heinrich Group - Clear Lake City, TX

All I have to say is Big Brother is always watching!

Feb 24, 2009 12:56 AM
Diane Rice
Rice Prprty Mgmnt & Rlty, LLC, South Holland, IL - Lansing, IL
SFR, SRES, CNC

Good topic to bring up.  I certainly do NOT want to see what my tenants are up to, and as you've suggested, we do practice "informal spying" for there is a spy on every block, you know!  Our main maintenance man is such a great source of information until we sometimes think he'd rather tell on the tenant rather than get paid! 

Thanks for your contribution to Property Management!

Diane Rice

Feb 24, 2009 02:45 AM
Betty Fletcher
Fletcher Property Management Inc CRMC® * www.FletcherPM.com - Little Rock, AR
MPM, RMP - Little Rock Arkansas Property Manager

Using your vendors and repairpeople to help you manage damage to your properties is a no-brainer! We also offer (for a nominal fee) to change the furnace filters on our managed properties once each quarter. Two benefits for our Owners - they KNOW the filter was changed and we are inside the house every 3 months checking for water leaks and etc.  So we can address damages as they occur rather than waiting to find them at move-out inspection. Benefit for the tenants too - their HVAC equipment runs more efficiently thus trimming their utility costs!

Feb 24, 2009 09:22 PM
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Ditto Betty' comment * Use independent service people who will call me if they see something amiss with a property.  A painted wall or room, excess wear on appliances and negligence - storing wood against house/wood sill, moisture/mold/mildew in areas that residents have not cleaned....they are invaluable in letting me know and then I will go in to "check on the repair" and photo the problem and address is.

When I had gutters cleaned last fall, I got notes on my gutter list that I have checked when in the area and addressed directly with residents....if I could not say I had seen the issue, they would blame the repairpeople which is why I always check for myself.

Feb 24, 2009 11:49 PM
League City, TX - Worrell Team, REALTORS, GRI, CNE
RE/MAX 1st Class - League City, TX

Just wanted to thank everyone for their comments and suggestions...  One thing to be careful of is - if you do it for one, do it for all.  We have to treat each of tenants the same.  I think it's important to that if you are going to change the air filters on one house... do it on all of them to protect yourself from potential lawsuits.

Feb 27, 2009 05:10 AM