Last month I wrote about Century 21 Leadrouter and how it serves to answer some questions regarding brokerages’ motivation for sending listings through larger listing aggregators such as Trulia and Google Base.

Over the last few weeks, however, the tangible benefit to the consumer became more and more apparent.

David Knox, one of the more entertaining real estate trainers around, likes to say that to succeed in real estate, you often don’t need to be the best. You simply need to be the one who is there. Leadrouter guarantees the listing agent will be there. Or, at worst, another agent should the listing agent be one of the hundreds of agents who choose not to answer their cell phones (another rant for another day.)

When someone asks for more information on a listing they see on Century 21.com, my company’s local site MovePhoenix.com or, by extension, on either Trulia or Google (both of which link back to the Century 21 listing page), the listing agent’s cell phone will ring. An automated service will provide them with the prospective buyers’ name, phone number and/or e-mail, depending on what they provided. In many cases, we’ll be able to reach the prospective buyer even before they shut down their web browser.

This should be powerful stuff to a seller, knowing questions about their property will be answered as they arise and that we’ll be in touch with those people most interested in their home. Rather than simply sending the marketing into the greater world of the Internet and waiting for e-mail questions, which rarely happen, we have a chance to be a little more proactive in selling our listings and qualifying prospective buyers.

At this stage, Century 21 Arizona Foothills is the only Century 21 franchise locally who will be using Leadrouter. The system went active yesterday and some calls already have come in (though not to me, oddly enough … with 19 listings, you’d think the odds would be more in my favor, but I digress.)

The added exposure of Leadrouter also places a premium on maximizing a listing’s potential on Century21.com … having as many photographs as possible handy, adding the virtual tours, creating slide shows. Anything and everything to attract a potential buyer.

 
This post has been included in Arizona Information

5 Comments on Century 21 Leadrouter Goes Live

MAY
10
2007
Our company has also started Leadrouter and it has helped tremendously with getting leads to agents who are willing to work them. Before, leads would come thru the company e-mail and handed out to agents and there was too much delay between receiving the lead and following up. So far we've had good success with the system.
1:44pm • #1
130,138 Points Localism Sponsor
sounds great Jonathan.  do you know where I can get more info. on the lead router?
2:06pm • #2
MAY
13
2007
258,358 Points 77 Featured Posts Localism Sponsor Outside Blog
I have been using leadrouter since last May as a Sotheby's agent.  I have to say that it has frustrated me on more than one occassion.  Will see what you say this time next year.  Yes, phone calls should be answered promptly, but glitches in leadrouter have caused my leads to be redistributed to other agents.  There is nothing more frustrating to an agent than the lead that got away...
10:29am • #3
MAY
18
2007
26 Featured Posts

Bill - I think it's on the broker/franchise level, but C21 would have more details.

Maureen - I'm not too worried about that side. I'd rather the listing sell. But in general, I've seen the same kind of glitches take place on the floor desk when all an admin needs to do is find out who the listing agent for a property really is.

3:44pm • #4
OCT
23
2007

We have had leadrouter for over a year and it has been a great tool.  Yes, there have been a few glitches,

but overall it has worked well for our company with three offices.

 

8:52am • #5

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Jonathan Dalton

Glendale, AZ

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RE/MAX Desert Showcase

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Phoenix Arizona Real Estate Blog, presented by Jonathan Dalton of RE/MAX Desert Showcase and Dalton's Arizona Homes. Check back often for market analysis and general thoughts on the state of real estate in Maricopa County. Free listings search with no registration!


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