Home : Blogs : Matthew Kelly : Houston, Texas - REO and Foreclosure Field Services - Preservation and Protection

Desperately need a contact in the WAMU or JP Morgan Chase REO department

I ran into an unusual situation the other day with someone that is the tenant of a foreclosed home here in Houston that desperately needs to contact either the WAMU or JP Morgan Chase REO department. The home was foreclosed on at Tuesdays auction.

We both attended the auction and spoke to the trustee to see if anything could be worked out to avoid the situation but it was to late. The trustee gave us his phone number and asked to call him later so that he could give us a contact int he WAMU REO department but has yet to return our call.

My understanding is that all of the WAMU REO portfolio is being transfered to JP Morgan Chase this week so a contact at either or both REO departments will be a big help.

They would like to purchase the home, but the tenant, his brother who is a Real Estate Agent, nor myself can figure out who to contact to work something out.

I'd really appreciate any help or suggestions anyone can provide. This man is a mechanic, has five kids, and was making his payments to his landlord in a timely fashion but evidently the landlord was making the payments to the bank.

Posted by Matthew Kelly on 03/05/2009 07:57 AM

Comments (11)

washington mutual, jp morgan chase, reo, foreclosure, houston, texas

Post is included in group: The National REO Brokers Association
Post is included in group: REO REALTORS
Post is included in group: REO
Post is included in group: Foreclosure Talk
Post is included in group: BPO agents

11 Comments on Desperately need a contact in the WAMU or JP Morgan Chase REO department

MAR

Try to zero out when calling the Trustee, if it is a direct number, try numbers very very close to that number. Also reverse search that number and see what the address is that is tied to that address and get a main number and ask for someone in charge, an ombudsman, CEO, etc. Look on business week for JP Morgan, find the top people in the company and start at the top.

I'd try that but he gave us a cell phone number and any other search I do for the Trustee or his firm comes up empty.

I know some of the Asset Management Companies Chase sources business to so am going to start blowing up their phones in a few hours.

The tenant will be contacted by the REO agent when they are ready to put the home on the market.

Someone representing the bank will be knocking on their door soon enough. Just be patient.

MAR

Hi Matt,

Chase's cusomer service number is 1-800-848-9136

Try the link below. It has a property search feature and you can see if your subject property shows up. Ron and Roy are correct. Someone will knock on the door in the next few days. The problem is your tenant will have to move out even if he wants to buy the property. The lender will want to list it and sell it on the open market.

If nothing else you can register to be an REO Agent for them.

http://mortgage.chase.com/pages/other/co_properties_landing.jsp

MAR

If your tenant waits, someone from Chase will come to the hoe to determine occupancy and they will have the correct bank contact info.

MAR

I agree, the tenant will be contacted by the bank or their reps to determine whether the property has been vacated and is ready for market.

MAR

Thanks for raising this topic, it's important for tenants to know what their move-out date will be and not be anxious.

OCT

Hello, i am interested in a property that has been forclosed but is stating that it is not for sale. It is owned by WAMU and JP morgan chase. Please assist me in finding a point of contact to get more information on the property of interest.

NOV

I too would love to talk to someone in WAMU's REO department - I have a client that would like to look into purchasing a specific home that was foreclosed on about 6 weeks ago. Did you ever get anywhere with this? Any tips would be helpful! Thanks, -Beth

Leave a response…

Name:

Email:
(optional)

Comment:

What does the graphic say?