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Tony -
We use PROMAS (promas.com) and it has served us well. There are many options available and you need to research well before making a choice cause changing software can be a difficult process. We also use the maintenance module with PROMAS and it keeps us from having to send out copies of vendor invoices. We are able to pay our owners electronically and to upload their monthly statements to our website - all from PROMAS. We just purchased their Inspector program and are finding that it is helping us to do a better and more thorough job on our move in and move out inspections.
My best advise to a new manager is to get educated! Join the National Association of Residential Property Managers (narpm.org) and then get involved. There is a chapter there in Las Vegas. Contact the president Tonya Scarlette 702-732-1668 pmmanager@cox.net or my friend Dennis Flesher, RMP 702-597-5210 lvchoice@aol.com I am sure either of them will get you connected locally and would also be happy to answer any questions you have. Just like here on ActiveRain, NARPM members are a very sharing group of people. There is no reason to have to reinvent every wheel or to have to personally find every pothole in the road to your success as a property manager.
Contact me anytime, I'm happy to help in any way I can. betty@fletcherpm.com 501 907-7091x101 Good luck! :-)