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Don't You Want to Know What I am Doing to Market Your Home?

By
Real Estate Agent with eXp Realty of California, Inc. CA DRE #01490977

Why You Should Have a Written Marketing Plan

 

You have hired me as your listing agent, to help you find a qualified buyer for your Carlsbad home. It's a weighty task, with lots of responsibilities in a competitive market. And for that task, when the home sells, you will pay me an agreed-upon professional fee of potentially thousands of dollars.

 

Don't you want to know what I am doing to earn that fee? 

 

I suspect you do. And you should.

 

But it's surprising how many listings are out on the Internet where it is obvious the seller is not well informed about what their agent is doing, and certainly not about how and where their home is being marketed, and how the marketing appears. I find it hard to believe that they would feels it's acceptable. If they really are aware, they are not concerned about how THEIR home is being portrayed to the buying public. Or perhaps don't understand the importance.

 

Marketing your home online?It is shocking to see how many homes appear on the MLS alone, viewed by thousands of agents and buyers, with lousy photos, typos, incorrect information, or details that are simply missing entirely.

 

This is the agent's fault, since all that information is discoverable. And digital photography makes it relatively easy to take quality photos (unless of course the house is not in good shape or a mess or a professional photographer can be hired.  Some agents, it seems, aren't doing much of anything to earn that professional fee. Maybe they don't understand the important. Or don't care.

 

So how will you know what I am doing? How will I keep you informed? 

 

Marketing planWhen I walk in the door for our initial marketing discussion, before we even both agree to work together, you will see a WRITTEN MARKETING PLAN (a draft) - did you know that many agents do not have a marketing plan, let alone a written one?

 

You will see a list of my marketing services - blogs, websites, ad examples and more

 

Once we have a signed listing agreement you will receive a revised written marketing plan, customized for your home, which details what I am going to do, the due date, and the completion date. This will be periodically updated and emailed to you so you know what I am doing.

 

You will see a copy (online, or hard copy if you prefer) of the MLS listing once it is live so you can review it

 

You will receive a list of the sites where I have posted the listing and I will provide you with the links so you can view them.  I find this useful in case there is a mistake that I missed (yep, I'm human), the photos don't load, or the posting does not appear correctly on a particular browser (Chrome vs. Firefox, for example). If you can't see it, buyers can't either. I assume you want to know what I am doing

 

Your questions to me about what is being done, showings that have occurred, activity on the local market, and anything else you  want to know will be answered; your calls, text messages and emails WILL be returned. But I will call, email and/or text you to keep you informed and to ask questions that need answers

 

Once your home is under contract I will be in close contact with the buyers' agent, escrow, title and other professionals so I know what is going and you will too.

 

As a seller, you shouldn't have to ask "what are you doing?"

You should know what I am doing. And I will make it my priority to let you know.

 

Posted by

Jeff Dowler, CRS
Certified Residential Specialist / Realtor®


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Tom Braatz Waukesha County Real Estate 262-377-1459
Coldwell Banker - Oconomowoc, WI
Waukesha County Realtor Real Estate agent. SOLD!

Jeff

You are the man for people that want to buy and sell in Carlsbad.

Sincerely

Tom Braatz

Mar 12, 2009 02:57 AM
Sharon Paxson
Sharon Paxson, Realtor® EQTY Forbes Global Properties - Newport Beach, CA
Newport Beach Real Estate

Jeff - this is an excellent post, and the sellers should not have to wonder what their agent is doing. I too present a written marketing plan, and I also set up a website they can log on to to view all the activities (i.e. open houses, showings, advertising, and any other activities). I keep myself accountable so to speak, but the clients like it.

Mar 12, 2009 03:49 AM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Jeff, this is great information. Sellers need to know how their agent is marketing their home. We go into great detail about our internet marketing and other marketing. Is your plan in your CRM or is this Excel?

Mar 12, 2009 03:57 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

This is why Carlsbad sellers need to call you when they think of selling their Carlsbad home. I bring in my Checklists to show my clients to. I created it on Excel but I'm much a paper person! Nothing thrives me more than the checking off the lists.

Mar 12, 2009 04:09 AM
William Johnson
Retired - La Jolla, CA
Retired

Hi Jeff, A very good post . I personally subscribe to what you have said and always try to provide more than most in our profession. I spend more, do more  and deliver more in a very professional manner. You are so right that Sellers should know and be made a partnering part of the process. It makes one wonder when looking at some of these listings why the agent was hired and then why they were not fired.

Mar 12, 2009 05:06 AM
Elaine Reese, REALTOR® in central Ohio
Real Living HER, Powell Ohio - Powell, OH

A great plan of action. I'm sure there's no doubt in the client's mind that you are working hard for them. I do some things like that with a similar goal.

Mar 12, 2009 08:01 AM
Diane Aurit
LKN Realty, LLC - Mooresville, NC
Lake Norman Real Estate

Jeff, I am very glad to see you submit all of your marketing the same day you put a listing in the MLS.  One of my pet peeves is seeing new listings without photos or marketing in place.  Great list...I like the column for the dates!

Mar 12, 2009 09:29 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Jeff, that is excellent, but I have not heard of Realtors doing that around here.  I need to ask the Realtors that I partner with if they do that.

Mar 12, 2009 09:34 AM
Maria Mastrolonardo, IL Probate Specialist
RE/MAX of Naperville & RE/MAX Enterprises - Naperville, IL
Illinois Probate Realtor

Jeff - You are definitely the agent that sellers need to be hiring in Carlsbad! Great post!

Mar 12, 2009 09:49 AM