Let's face it...we all feel overworked sometimes.  Overloaded with paperwork, tired of fighting the good fight, dragging into to the office.  The phone feels like it weighs about 40 lbs.

                                     A cat loaded down by paperwork

It's part of human nature, and when it happens, you know what its time for: VACATION!  But do you tell your clients?  Is it OK to let those you are working for know that YES- you are human.  You need a break just as much as the next person.  That you too have a family, and needs.

This question came up in conversation yesterday with my Broker and some fellow agents.  I'm interested in opinions here because frankly, I was in the minority.

The general feeling on vacations and time off by my office peers was that clients should NEVER know you are off work.  If you are on vacation, you should still be checking your voice mail.  If a call comes in at 9pm, you should answer that call.  That clients expect those in our profession to be "at the ready" any time, day or night, 365 days a year.  Gee, no wonder agents burn out so fast in this business.

Maybe my approach IS in the minority.  When I am working, my phone is on and my calls are answered.  This includes week days until 8pm, and weekends until 6pm.  But frankly, my family likes to see me sometimes without the phone pasted to my ear.  I deserve private time.  Saturday nights are for my family.  Sunday mornings are for church.  Sundays after 6 are off limits to everyone except my husbad and kids.

And when I go on vacation, unless there is something that absolutely requires MY attention, the work is handled by a trusted co-agent, and my cell phone is OFF, except for the occasional check in.  Thats it.  It is what my family deserves.  It is what I deserve!

I WANT my clients to know I'm human.  That doesn't mean if I am heading off to a soccer game for my son and someone wants to see a house that I say "Gee, I'm headed to a soccer game".  But I will say "Gee, I've got another appointment..how about in a couple hours instead?"  And why CAN'T I tell people I am going on vacation?  Am I not allowed?  I work hard each and every day for my clients and I think they know it.  But that doesn't mean I need to be a 365 day work horse.

Let me get right down to it...if my clients can't or won't understand that in addition to being a darn good Realtor, I am also a PERSON with a private life, they might not be the type of clients I want.

Since when did it become a bad thing for folks to know we are human?

Kelley Weimer

A house "SOLD" name

www.buypreblecounty.com

Professional real estate services for Preble County Ohioand beyond, including Eaton, West Alexandria, Lewisburg, Lake Lakengren and Camden.

 

Thanks for reading!

Kelley Weimerpink flower

 a house "SOLD" name!

Kelley Weimer is a full-time Real Estate professional serving the residential and commercial needs of Southwest Ohio, including Preble County, Montgomery County, Butler and Darke Counties.  She serves the needs of today's home buyers and home sellers, working for one of the area's top real estate brokerages, Country Mile Realtors.  Making real estate dreams come true since 2002, Kelley prides herself on honest, friendly service; staying on the edge of technology yet always keeping the focus on good ole' communication.  For your real estate dreams, please contact Kelley today!

www.preblecountysold.com

 

 

 
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2 Comments on Should clients know you are human?

MAR
12

Kelly, If you're in the minority, then I'm right there with you.  I think we're entitled to have a life and our clients appreciate the fact that we're human and caring.  If we go all out for our famioy and loved one's, we'll go all out for them too.  I too have a relationship with a co-worker where we cover for each other when either of us is away - be it vacation or family obligations and noone has ever complained.

6:51pm • #1
200,700 Points 1 Featured Post Outside Blog

I think clients understand and WANT us to be human. 
I give 1000% when I'm with a client, looking after their best interests.  I help them with everything and more.  I make sure nothing is missed.  I am there for them, any time, day or night....

But when the deal is done, and I want to take some personal time, then I do that.
If I have to take off a weekend, I send all my clients a quick email to let them know I will be unavailable, and that they should contact Mary Smith, at such and such a number, in my absence, if anything comes up.  I also tell them that if they prefer to wait until I come back, so I can help them myself, then they can do that too.

People understand and appreciate the honesty.

10:19pm • #2

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Kelley Weimer Preble County Ohio Real Estate & beyond

Eaton, OH

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Country Mile Realtors

Address: 1601 N. Barron St, Eaton, OH, 45320

Office Phone: (937) 456-9992

Cell Phone: (937) 336-2865

Email Me

Professional, friendly real estate results for Preble County OH, including Eaton, West Alexandria, Lakengren and more! If you are looking to buy or sell in any area of Preble County Ohio or beyond, I would LOVE to help you. Real Estate should be smooth, worry free and fun...lets make it that way! I'd love to talk to you anytime about your real estate dreams, so just call me at 937-336-2865!
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