I am a title agent. I am in 50 states and I take a tremendous amount of pride in my work and I am with a company that shares the same philosophy. Do the right thing and try and do it better than anyone else. It is a simple philosophy. I work hard to make sure my clients are receiving the absolute best service, so they can be confident in giving their customers (the consumer) the best service experience.
I bring all this up not so much to toot my horn, but to make a point. I have a question, "Would you share the responsibilities of your work to satisfy the needs of a client if there really was no reason to?" Seems obvious, right? The team concept of a real estate sale is not one that is lost on any seasoned professional. In fact, I am perhaps it's strongest advocate. I think we improve our own credibility by surrounding ourselves with other seasoned professionals that share the same philosophical approach to business as us. I also understand when we spend so much of our time building those relationships, there is an inherent amount of trust that automatically goes with it. If it were not for the relationships that we worked so hard to forge, I think it is safe to say, none of us would experience near the success in our businesses without them.
One of the tenets of a complete and positive customer experience is the ultimate goal of making sure our customer is given the absolute best. Which should always include looking out for their highest and best interest, including saving money and time. It is almost a sure guarantee for maintaining happy clients.
The purchase of a home can be very stressful. There are many pieces of the puzzle that must fit into place in order to make sure the transaction is completed successfully, much less smoothly. The planets and stars almost have to align. So the question I have to ask is why would any of us with even the best of intentions,
insist on complicating it? Seriously, why? Of course we wouldn't and if that is the answer, then why would any of us insist on using 2 closing agents when 1 would make it more simple. Anytime we add additional individuals to the mixture, the probability of something going wrong go up exponentially. Not that either side doesn't know what they are doing, but that it complicates an already complicated and fragmented process.
I don't get it and the only reason I can think it is done is because, there is either a lack of trust, someone has a vested interest in the transaction, or just plan old stubbornness. Sadly and ironically, the real loser at the end of the transaction are the buyer and the seller.
So before you insist on making sure your title partner gets the deal, think about the additional amount of potential stress that is created for ALL the individuals in the transaction. Because trust me, at the end of the day, it really is not worth it.
Give it to 1 company and then agree that the next one will go to the other company, that way everyone still gets what they wanted without 1/2 the headache and frustration.
Stay Sharp and good luck!
Your ActiveRain partner and national title agent,
Until next time my friends,
LEADING EDGE TITLE SOLUTIONS
Matching experience with technology to give
you the edge to be a mortgage industry leader
Bo Hussung
Vice President of Sales
phone ~ 615-438-7300 fax ~ 678-261-1594
email me ~ bhussung@cogentca.com
web ~ www.cogentca.com
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