Do you attend your closings? If you can't make the closing, do you let your client know? Do you make arrangements for another person to be present in your absence?
The reason I am writing this post is because on Friday my associate, Rebecca Brillhart, had her first closing as a mortgage broker. She had all her ducks in a row for the closing. She confirmed with the title company, the buyer, and the Realtor as when and where the closing was to take place. She reminded the buyer on how much to bring to the table and who to make the check payable to.
The big moment occurs. She is sitting at the table with the buyer and the title agent (seller was a mail-away). They were waiting for the Realtor to show up. (Note: The Realtor was representing both the buyer and the seller). After some time went by, it was evident that the Realtor was not going to show. It would have been nice if he answered his phone when everyone tried calling him.
Now that is the lamest excuse that I could ever think of as to why one would not show up at a closing. I mean come on. If you don't show, it makes it look like you are admitting that you charged too much. At least if you show, you can say that your fee is fair and show them that you did earn that commission.
So do you attend you closing? If not, why? What do you do if you have a legitimate reason for not being present? Please share...
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