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There have been many interesting posts about traditional versus flat fee real estate companies. I debated writing this post because there are lots of A/R members who do both and I don't want to step on any toes. However, after having worked with a friend who owns one of the flat fee franchises, coupled with a recent transaction that I was involved with, I'm hoping to get constructive support from both sides.

Let me start by saying that for the sake of this post, "traditional" real estate agents are those that perform full service brokerage and generally have commissions set between 5% - 7%.

A few years ago I owned and operated a real estate & property management company. Our office performed traditional real estate services. At that time, a good friend of mine owned and operated a flat fee or discount brokerage company in the next county over from the one I was in. He only had one other licensed agent working in his office. However, their phones rang off of the hook from sellers wanting to sell their homes. He had listings coming in nearly every day. Well, one day he talked to me about helping him handle some of the overflow that he was having. I would do this, when I had free time, by showing his listings to potential buyer clients, helping place For Sale signs in the yards, etc. As a side-note, my company was in a small town with not a whole lot of resales and so I had a little more free time on my hands.

I was happy to help out because it gave me some extra money if I were to sell one of his listings. He also gave me some buyer leads..............

Recently, I had a listing for a very nice, well kept home in an average neighborhood. I ran the comps, and we placed the home at the higher end of the comp range - because we had, in my opinion, the best home in the neighborhood. The next door neighbor had placed their home on the market with a discount brokerage company approximately two weeks before we did. The neighbors home was about 50sf smaller than ours. Their home sold in 41 days and ours sold in 63 days. The end result was that our home cost our sellers a little more money to sell but contributed towards maintaining market value in the neighborhood. The neighbors home sold quicker, but helped bring down the market value in the neighborhood.

Flat fee or discount brokerages can indeed save the seller money. You simply pay a flat fee or a discounted fee depending on the service. In the case of my friends office, he charged a flat fee to list the home. If he or his office sold the listing, the seller paid a flat fee. If another agent from another office sold the listing, the seller had to pay a standard commission to the buyers agents brokerage but only a discounted commission to the listing company.

After working with my friend for about 6 months, I learned so much about his company functions. I feel that I have some good insight about the points that I'm making regarding traditional brokerage versus flat fee or discount brokerage.

  • Flat fee or discount brokerage advantage: save the seller more money
  • Flat fee or discount brokerage disadvantage: may cause market value of homes to be lower
  • Traditional real estate brokerage advantage: maintain higher market value of homes and more services available to the seller.
  • Traditional real estate brokerage disadvantage: seller may not save as much money

So who do you choose? They both have their advantages. I prefer the traditional because of the services that I can offer my clients and I would like to help maintain market value in my area. On the other hand, it would be great to own one of the flat fee/discount brokerage services because they seem to get a lot of listings but it is very hard to be an agent working for them - simply because there isn't a lot of commission to share.

 
Post is included in group: Raleigh-Durham Real Estate Professionals

8 Comments on Traditional versus flat fee real estate companies

Just a redundant quickie:  the only issue taken is that you make the incorrect assumption that "discount brokers" offer less.  While many might, more and more are coming that offer superior services than most companies, whether they are discount or traditional.  You state that you had "the nicest house on the block", which would then indicate that the neighboring house that sold quickly was not as nice, and therefore less expensive.  The MARKET procures an appropriate price, not a real estate agency or salesperson.  Your house SHOULD have cost "a little more" money, and the neighboring house that sold for a little less did so because of condition.  No neighborhood compromise- you're giving any real estate company way too much clout.  Another nonsense response to companies that offer lower commissions to sellers- but there has to be a good answer for it out there, so keep plugging!  Thanks for the post-

05/15/2007 11:57 AM by Options Realty


Laurie - thank you for your quick response. I appreciate your insight. From the experiences that I have had working with a friend in discount brokerage (a well known company nationwide), they do offer less than traditional. The neighboring house was not as nice because it was not as well maintained, did sell for less, but according to other comps, should not have sold for 30K less than ours. The MARKET procures what the buyers are willing to pay, which equals similar comps, which an appraiser uses as well as the real estate agents. The good answer that you say has to be out there is simply this: discount brokerage generally saves the seller a little more money.

05/15/2007 12:12 PM by Keith Pate (Coldwell Banker / HPW)


We explain to client our value and all that we do.  We then explain how the pay works.  After giving the people all the facts they end up choosing our full range of services we offer.

05/15/2007 12:31 PM by Jason Vombaur (Keller Williams)


Jason - We too explain our services and commissions along with our marketing plan. Almost always, we get the listing. Thanks for your comment!

05/15/2007 12:38 PM by


Keith-- you were very clear about it being your experience, and I appreciate that.  As the market changes, so do services.  We charge less because...we CAN.  Small company, full service, high priced properies- we simply CAN.  We don't need as much coming in- that's our bottom line.  Top notch marketing, top notch service, less money.  I realize that we're in the minority of "discount" companies, but my guess is that more and more will open following a similar set of values/business plans, so care needs to be exercised when generalizing.  Just an opinion, and your post was very good. 

05/15/2007 12:57 PM by Options Realty


I sometimes will do a deal for just a fee...and sometimes I reduce my commission to help out the seller..... it all depends on what the situation is....

FULL service is what i give anyway.... I do not cut my service just because I cut my fee....

05/15/2007 09:17 PM by Central Florida real estate - Alexander Harb PSEMĀ®, E-AgentĀ® (Beach and Luxury Realty Inc.)


Keith - I have worked both models! I really do not like the segregation of the models as if one were so much better than the other. I have worked with great agents from discount companies and horrible agents from "full-service" companies. It is truly about the agent! I do not believe either will get more or less for a home than what a buyer is willing to pay.

The flat-fee companies with limited service do bother me, only because I end up doing the other agents work. They offer "NO" represenation! I deal directly with the seller and sometimes that is too much emotion to get the job done effectively and efficiently.

I now choose to work for a company which allows me to charge what I want. If I choose to give my client a discount, I can, but do not routinely do so, and do not advertise it.

What I found, when working with a discount company, is the clientele were less reasonable about pricing and wanted more for less. I give all I have to each of my clients and now I can choose which I want to discount, depending on the time and expense it takes me to get the job done.

Good Post and food for thought!

05/15/2007 10:49 PM by Indianapolis Real Estate | Paula Henry (ReMax Excel)


Laurie - Thank you for bringing about good points. I appreciate your comments!

Alexander - That may be a nice way to go. Choosing to discount or not. Thanks for the comment.

Paula - Great points indeed. There are good agents and not so good agents. I think that working for a company that will you allow to choose what you would like to charge, may be the upcoming thing. Hopefully, a lesser charged commission, will allow you to put more into your pockets. Thanks for the comments.

05/16/2007 07:21 AM by Keith Pate (Coldwell Banker / HPW)


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Real Estate Agent: Keith Pate (Coldwell Banker / HPW)
Keith Pate
Raleigh, NC
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Coldwell Banker / HPW

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