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Team Work .......... Relieve the Stress of Buying A House

By
Mortgage and Lending with George Souto NMLS #65149 FHA, CHFA, VA Mortgages NMLS #65149

Buying a house can be one of the most stressful experiences that anyone will ever go through. For many this stressful experience is even more stressful, because they are First Time Homebuyers, and have no idea of what to expect. Buyers will stress over:

  • Whether their offer will be accepted or not.
  • Obtaining a loan.
  • Downpayment & Closing Costs.
  • New monthly payment.
  • Home Inspection.
  • Where to obtaining Homeowners Insurance.

Selling a house is no piece of cake either, especially these days with all of the inventory out there, Sellers have lots to stress about. Sellers stress about:

  • Whether they will get an offer on the house.
  • Will the offer be near what they need to be able to purchase their new house.
  • Will the house sell in time for them to have the money to buy the new house.
  • Will the house pass the Home Inspections.
  • Will the house appraise.
  • Will they be able to get a mortgage on the new house.
  • Will the Buyers be able to get a mortgage.
  • Coordinating the move between houses.

They stress about stress and then stress some more. I see this stress every day, and it doesn’t matter what stage of the process they are in, they stress.

That is why it is so important for us to try to take away some of that stress, by holding their hand through every step of the process. We have to constantly reassure them, answer all their question, no matter how silly they might be, because to them it isn’t silly. I even attend my closings, not because I serve any useful purpose but it serves as a security blanket for them.

I said I would keep it simple and I have already gone on longer then I planned. If needed I will write another blog to go indeeper into my opinion about DPA's, but for now I thought that at least another view point should be put out there as to why DPA's might not be such a good thing.

I would expect that many of the comments on this post will be in defense of theDPA Programs, and while I recognize why some may support them, I do not share their opinion, and in the end that is what it all comes down to opposing opinions.

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Info about the author:

George Souto is a Loan Officer who can assist you with all your FHA, CHFA, and Conventional mortgage needs in Connecticut. George resides in Middlesex County which includes Middletown, Middlefield, Durham, Cromwell, Portland, Higganum, Haddam, East Haddam, Chester, Deep River, and Essex. George can be contacted at (860) 573-1308 or gsouto@mccuemortgage.com

Posted by

George Souto
NMLS# 65149

C (860) 573-1308
CALL 7 Days/Wk
Fax (860) 760-6891

Email Me
About Me
My Blog

I am a Mortgage Loan Officer who can assist you with all your mortgage & refinancing needs in
CT, and RI

I can assist you with your Conventional,
FHA, CHFA, VA, USDA, & 203K loan programs.

I reside in Middlesex County which includes Middletown, Middlefield, Durham, Cromwell, Portland, Haddam. E. Haddam, Higganum, Chester, Essex, Deep River.

Ā 

Comments(42)

George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Marian, you are sooooooooo right :)

Simon, I spend a lot of time doing the same, but it still exsits even if it is reduced, there is always some stress.

Deborah, it sure is very real.

Chris, I try to not take it for granted, and to put myself in their shoes, but sometimes they can where me down :)

Patricia, we have to make sure that we they are not doing this every day like we are, it is new to them and there is fear in the unknown.

Mar 20, 2009 02:09 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Claudette, I try very hard to attend all of my Closings, I have missed very few and maybe I will do a blog soon on that.

Phil, you are right.  Everyone from the time the Borrower is first contacted until that loan Closes, try's to make it as easy as possible for the Borrower, even though some of them are not the easiest to work with :)

Jeff, when we all work together a lot of the stress can be eliminated.

Jennifer, you are right, knowing where the stress is coming from is a major step in trying to reduce it.

Mar 20, 2009 02:17 PM
Brian Guzman
Coldwell Banker - Chicago, IL

George-

 

It is always important to remember that this process is overwhelming. Thanks for reminding me!

 

all the best,

 

Brian

Mar 20, 2009 02:19 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Brian, yes it sure is and you are welcome

Mar 20, 2009 02:20 PM
Craig & Sue Guffin
Coldwell Banker Monsees Realty - Sedalia, MO
Sedalia Mo Real Estate

George, I wish those business ethics were contagious. I do believe though that in this new market we will see more of that type of customer support. Thanks for the post.

Mar 20, 2009 02:58 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Craig, it has always been apart of how I do things, and I hope you are right about others catching on.

Mar 20, 2009 03:00 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

It is a stressful process especially for first time buyers.  Hand holding and reassurance really make a difference.

Mar 20, 2009 03:17 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Christine, first time buyers are great to work with, but their stress levels are through the roof sometimes.

Mar 20, 2009 03:21 PM
Diane Rice
Rice Prprty Mgmnt & Rlty, LLC, South Holland, IL - Lansing, IL
SFR, SRES, CNC

George:  You know what?  I was thinking as i was reading this, that YOU are just a natural stress buster... not just in your profession, but also here at Active Rain.... you are a smooooth dude that holds the hands of those here if you sense they need it... don't you? 

Mar 20, 2009 03:23 PM
Roland Woodworth
Blue Cord Realty - Clarksville, TN
Blue Cord Realty

George: Great information indeed.. Together Everyone Achieves More !

Mar 20, 2009 04:21 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Diane thank you for saying that but it is easy to do that here in the Rain :) :)

Roland, very clever, I like that "Together Everyone Achieves More" (TEAM)

Mar 20, 2009 04:27 PM
Kevin Wood,
Keller Williams Southern Arizona - Tucson, AZ
Tucson, AZ Realtor

George,

We can never hear enough about this topic. Thank you.

Mar 21, 2009 03:55 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Kevin, you are welcome

Mar 21, 2009 05:48 AM
John Crosby
Real Property, Inc. - Marblehead, MA

George, Great topic! I think one of our jobs as an agent is to be able to "walk in our clients shoes".  We need to be able to emathize with them so we can take pre-emptive actions when a stressful situation pops its ugly head up.  We could offer options for the client to solve a problem or we might just need to hold the clients hand in a difficult moment during the transaction.  As Bob Marley sang "Don't Worry Be Happy" is the tune our clients usually need to hear from us in a stressful situation.

Mar 21, 2009 06:34 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

John I like that "walk in our clients shoes", nice way of putting it.

Mar 21, 2009 07:02 AM
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
850-476-4494 - Pensacola, Pace or Gulf Breeze, Fl.

I work with sellers and mostly investors at that so I don't see the stress. OMG it isn't like it surgery or something. Buy the freaking home or get back in the box.

Mar 21, 2009 07:41 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Charles don't know what you mean by the last part of your comment, but thanks for stopping by.

Mar 21, 2009 10:14 AM
Tom Davis
Harrington ERA,DE Homes For Sale, $$ Save $$ Buy Today ! - Dover, DE
FREE Delaware Homes Search!, $$ Save $$ - Find Homes! Delaware Realtor

Hi George,

I like these bullet points and I think it is important to focus on the clients needs.  Excellent post!

Thanks for the post!  I think everyone should focus on improving the process for consumers.

I enjoyed the bullet points!

Mar 23, 2009 11:33 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Tom, thank you for your encouraging comment.  I also responded to your e-mail I hope you got it.

Mar 23, 2009 02:07 PM
Judith Parker
ProStead Realty - Charlotte, NC
CRS, GRI, CMRS, Charlotte, NC

Hi George  .... nice post. 

 Identifying our clients stress and helping to alleviate it is our job.  They need a lot of hand holding.

Dec 02, 2013 08:42 AM