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The Real Reason Loan Mods and Short Sales Take So Long....

By
Services for Real Estate Pros with Marketing with Kate

As I delve deeper and deeper into the world of Loan Modifications I'm uncovering answers to many commonly asked questions here on Active Rain.

I've written and read many blog posts that express confusion over the inconsistent manner in which loan modifications and short sales get approved.  What is simple common sense to you and I takes on a whole new light once we get behind the scenes of loan servicing.

Common questions include:

  • Why don't banks just modify loans across the board?
  • Why does it take so long to get answers?
  • Why does one homeowner get an easy loan modification while the neighbor with the same lender takes months?

The answers lie in the contractual agreement between the loan servicer and the investor.  Most contracts between loan servicers and investors require that the loan servicer continue o pay the investor - EVEN IF THE LOAN IS NOT PERFORMING.  This explains the inconsistencies.  It also validates the contention that loan servicers are afraid of being sued by investors.  Since the investor is getting paid for a non-performing note, there is no incentive for the them to modify or accept terms in a short sale.  They are getting their cash flow..too bad for the loan servicer or the homeowner.

This alone explains why some loan modifications are easy and some are impossible.

As an Example.  Let's assume we have two identical homeowners.  The loan amounts are the same, income is the same, house value is the same.  Both Homeowners make their payments to same bank/loan servicer.  The only difference is the who owns the note.

Homeowner 1:  The bank owns the note

Homeowner 2:  The note was sold to a group of investors.

Bottom Line, Homeowner 1 is likely to get a loan modification or Short Sale approval faster and easier than Homeowner 2.  It's even possible that Homeowner 2 will lose the home to foreclosure because the Investor won't negotiate.

This suggests that the first question that needs to be answered when taking on a Loan Modification or Short Sale is - Who Owns the Note?  Lenders won't tell you the names of the investor, so a more round about approach is needed.  Questions like is my note owned by the bank or an investor.  Is the note held by Fannie Mae or Freddie Mac?

Getting those answers will give you and your clients a better idea of what to expect moving forward. 

 

Kate Bourland:  I am committed to helping my clients find solutions to their financial challenges.  Call me if you are at risk of losing your home to foreclosure and need a loan modification.  I can help. 
Too much credit card debt - let's find a solution that works for you.  Wanna pay off your home fast- call for a free analysis.  Ask me how I can help you manage your debt... it's easier than you think.  You can reach me at 530-419-3967.

Copyright 2007 - 2009.

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I am Kate Bourland. I help people like you get out of debt. Debt Settlement, Mortgage Acceleration, and practical suggestions for eliminating debt. Call for a Free Debt Evaluation.



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Comments (18)

Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Kate - This is helpful.  I hadn't realized that the servicer has to keep paying the investor even if the loan isn't performing.  How badly does loan modification affect someone's credit score?  I assume it's less than foreclosure, but not without a major impact on your credit score.  Thanks.

Mar 20, 2009 09:29 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate

Kate:  I had no idea whatsoever that the loan serviced had to continue to pay the investor... even though the loan was no longer performing.  Yikes.  That just about answers everything.  Why would the investor modify anything ?  They are getting paid regardless.  Thanks so much for sharing.  Wow... I have learned something today... and that makes it a very good day !  Thank you again...

Mar 20, 2009 09:55 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate

I think a borrower's concern, or lack thereof, for their credit score can be traced back to a psychologist named Maslow, and his "needs hierarchy."

When all is going well... many homeowners I know are really feverish about keeping their credit super-clean, and very protective of their credit rating.  But... that protectiveness is at the top of their scale of things that are important... after all of their other basic needs are taken care of.

Once they find their world crumbling... they lost their job, or their hours are cut back, or they become upside-down on the loan, and other negative things are happening along with all of this... their credit score suddenly drops from high up on their list... to way behind all the other things that require attention.  When that happens... and they are focusing on keeping their home, or keeping their family together... just getting enough to eat... their concern for their credit score goes out the window.  It is just no longer as important as it once was.

Mar 20, 2009 10:01 PM
Janice Roosevelt
Keller Williams Brandywine Valley - West Chester, PA
OICP ABR, ePRO,Ecobroker

Kate, excellent information, and know it will be useful int he months ahead as it seems a new wave of short sales and foreclsoures is hitting our area

Mar 20, 2009 11:38 PM
William "Bill" and Karen Farragher
EXIT Blue Water Realty, Matawan, NJ 07747 - Matawan, NJ
SFR

Kate, thanks for bringing this to the attention of eveyone on the AR site,  This is just another "tool" to use in our tool box for getting the job done.

Mar 21, 2009 01:19 AM
Rebecca Gaujot, RealtorĀ®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Very good inormation. We haven't seen too many short sales or foreclosures here...YET!

Mar 21, 2009 02:22 AM
Maria Mastrolonardo, IL Probate Specialist
RE/MAX of Naperville & RE/MAX Enterprises - Naperville, IL
Illinois Probate Realtor

Kate - Great information! You just helped me add a few more questions when pre-qualifying :)

Mar 21, 2009 03:12 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Kate..I think Gail had a great question?? How does a loan modification effect credit??

I have helped quite a few clients in this process and am very interested in this answer..i know this may be in the process of change soon....as per conference in DC last weekend.

Mar 21, 2009 03:37 AM
Kate Bourland
Marketing with Kate - Redding, CA
Onlilne Marketing Mobile Marketing

Gail & Hannah:  A loan modification in and of itself has very little direct impact on credit.  The impact comes from having late mortgage payments.  In the wisdom of our fabulous banking industry, prior to Obama's Making Home Affordable Plan, the homeowner had to have missed payments before they would be considered for a loan modification.

Once the loan modification takes place and the client starts making payments, the credit should start to improve pretty quickly.

What we don't know yet is how or if lenders will report loan modifications differently in the future.  Ethically they shouldn't, but we will see as time move forward.

 

Mar 21, 2009 06:49 AM
Kate Bourland
Marketing with Kate - Redding, CA
Onlilne Marketing Mobile Marketing

Karen, thanks for the comments.  For the purposes of buying a home a credit score is extremely important.  I see clients who risk their health to keep their credit score high.  My personal opinion is that the little 3 digit FICO score is one of the great marketing manipulations in history.  For all intents and purposes it's debtors prison and maintaining that score keeps millions of Americans indebted for life.  Over the past several years I set a gage that I go by.  Whenever I see an overwhelming amount of advertising dollars pushing something, I know that there is lots of money to be gained by the advertiserand the American consumer is being manipulated.   That's when I really start to question it.

It happens with drug companies, the financial industry and political campaigns.  The FICO Score is one of those that has too big a percentage of $ going into it.  I'll be blogging quite a bit on this in the future weeks and months.

Mar 21, 2009 06:59 AM
Kate Bourland
Marketing with Kate - Redding, CA
Onlilne Marketing Mobile Marketing

Bill, thanks for the comment.  I'm glad I was able to provide you with a tool.

Rebecca, thanks for dropping by.  Maybe WV will be spared some of the pain.  Let's  hope so.

Maria, glad I could help.  As an aside, most homeowners aren't going to know who owns the  note.  The lender has to answer the question.  The front line loss mitigators won't usually know either.  It's 2nd line of loss mitigators that can usually answer the question.  Finding out early will definitely set the strategy.  Since we only deal with the 2nd line it's usually easier for us to find out. 

As a loss mitigator part of the job is presenting a package and picture that makes the investor want to say yes. 

Mar 21, 2009 07:06 AM
Sharon Simms
Coastal Properties Group International - Christie's International - Saint Petersburg, FL
St. Petersburg FL - CRS CIPS CLHMS RSPS

Excellent questions, Kate. The situation may also be complicated by a second mortgage or home equity loan.

Mar 21, 2009 10:29 AM
Kate Bourland
Marketing with Kate - Redding, CA
Onlilne Marketing Mobile Marketing

Absolutely Sharon.  The main reason that 2nds make it more difficult is because of the loan servicer relationship.  A bank can service notes for itself and for investors, so the same premise applies.

I have a client right now that has a 1st and a 2nd.  The same bank services both notes.  Just because he makes his payments to the same bank doesn't mean that the relationship to the investor changes. 

 

Mar 21, 2009 12:25 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Kate, Thanks for the explanation.  I knew Short Sales could be a huge problem but didn't really know why some go through and some don't.  This helps me understand them better.

Mar 21, 2009 02:46 PM
Kate Bourland
Marketing with Kate - Redding, CA
Onlilne Marketing Mobile Marketing

Carole, the whole short sale thing has been an enigma.  It's nice to get some clarity and to be able to share it her on Active Rain.

Mar 21, 2009 05:01 PM
Paul McFadden
Responsive Pest Control - Seattle, WA
Pest Control, Seattle, WA.

Kate: Thank you. This is great information. I think so many in trouble don't know where to turn. I would hope they'll read your blog here. Take care.

Mar 22, 2009 12:35 PM
Kate Bourland
Marketing with Kate - Redding, CA
Onlilne Marketing Mobile Marketing

Paul, thank you!  It is helpful to understand what is going on.

Mar 27, 2009 05:23 PM
Paul Gapski
Berkshire Hathaway / Prudential Ca Realty - El Cajon, CA
619-504-8999,#1 Resource SD Relo

Well sometimes i dont know what to think of short sales. They are getting better and then they are not!          

Aug 16, 2011 03:37 AM