Gemma's Marbles from  Jofus | JoeTheDough's photostream"How to win friends and influence people"

Anyone read Dale Carnegie's classic book? Does it translate to web 2.0 for you?

"Six ways to make people like you"   

The number one way of the  "Six ways" that I absolutely hate when sales people do it, verbally:

"Remember that a man's Name is to him the sweetest and most important sound in any language."

I want my friends and acquaintences to use my name occasionally but when I am talking to someone in person or on the phone and they try to work my name,  "Maureen", or "Ms. McCabe" or even "Mrs. McCabe" in... it creeps me out.  It sounds like a sales person.  Maybe if it was used once or twice in a conversation it would be OK but if it is in every sentence it makes whatever they have said sound insincere to me. 

When we comment back and call out names... maybe that is "the sweetest and most important sound" taking time to single out all or some who have made the conversation what it is.

The number one way that you can make people like you?

"Become genuinely interested in other people." 

We each have our own interests on ActiveRain.  That is part of what Groups is about.  Isn't it?  And Associating and Subscribing.  Same as Followers on Twitter, connecting on Linkedin, etc.

This is partly inspired by Douglas Garbe's post: What the hell happened to Active Rain??  Not that Douglas was complaining that he did not have friends on ActiveRain... but he said of ActiveRain:

"I know of three people that have just given up completely because of all the changes and the 'rain-police.'  " 

What to do when friends take their marbles and go home...

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Photo Credit:Gemma's Marbles from Jofus | JoeTheDough's Flickr photostream licensed with a Creative Commons License which allows commercial use.

 

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16 Comments on How to win friends and influence people... online

MAR
21
230,872 Points 9 Featured Posts Localism Sponsor Outside Blog

Though I agree with the concept of remembering names, not remembering them can be overcome.  I have a severe problem with remembering names......but I still push $50mm a year with giving a bit more effort to overcome my short comings of memory. 

The latter paragraph is huge> MOPFI: Make Other People Feel Important.  That is a must for all to remember.......

11:51am • #1
3 Featured Posts Outside Blog

Great post Maureen. Hey Maureen did I tell you that I liked the post you put up. Just thought I would use your name as many times as I could in this comment Maureen. Bye Maureen

11:54am • #2
235,516 Points Outside Blog

A sincere interest in "the other" makes a conversation...otherwise, it's a lecture.     Listening is a part of this.  

11:58am • #3
285,905 Points 2 Featured Posts Outside Blog

Ms. McCabe..well said. Yep, I try ti use folks names as well. Maureen,well done. Of course, I like it when they mispronounce while bluffing their sincerity!

12:05pm • #4
Localism Sponsor

Good advice and I am so glad that the name thing is not being pushed as number one 'cause I am terrible about remembering names too. I typically have to say and/or encounter that person several times to get a brain register. Thanks, Maureen.

12:30pm • #5
567,809 Points 95 Featured Posts Localism Sponsor Outside Blog Hit Router

Maureen, I think most people do like to hear their names, but obviously it can sound contribed if over done. I'll go read the post but hey life changes, businesses grow and change, some like it and adapt others move on.

12:38pm • #6
365,203 Points 23 Featured Posts Outside Blog

Hi Maureen... I don't especially care if people ever use my name when speaking to me.  When you have a last name that is uncommon people often have a difficult time pronouncing or remembering it and I frequently hear myself referred to as "That guy who does the short sales"... and that's OK with me... I am genuinely pleased that I make a good enough impression just to be remembered.

As for Douglas' post, all I can say in observation of the point you quoted is that I would hardly call three people's dissatisfaction with changes a relevent trend.  With as many members as we have on A|R there will never be 100% agreement on policy and changes... and sadly, people will choose to come and go, it's their perogative.  

1:04pm • #7
1 Featured Post

Hey Maureen, this is the greatest book that I have ever read.  To be honest, I have only read 2 books since high school (lol); nonetheless, I read the book 4 straight times last year when a friend recommended it to me.  I hate reading but I was looking for something to sharpen my sales skills and this book was it.  I could not believe when the book was written and how well the messages were presented.  I can write for hours on that book!

2:13pm • #8
606,872 Points 59 Featured Posts Localism Sponsor Outside Blog

Tim I need to write down names to remember them or put them in my phone or a contact manager, I have to picture the name written out to remember it usually.  A group of people from my office did a class a few years ago to remember names, I wonder if they still use it.  They gave us a demonstration of how they do it.

MOPFI

Winston thank you sincerely for the comment.  ;- )

Li  right?  Thanks for the comment. I am pretty stubborn and pig headed personally but I can be a good listener if I try really, really hard.

Mr. Waters .... I was going to say having had a Polish last name for part of my life, I don't blame people for mispronouncing, but I always preferred it when people would ask how to pronounce the last name, rather than say it incorrectly over and over. Yet when people misprounce McCabe I think "duh?"

Teral  A lot of times with couples I can remember one's name and not the others.  The one who contacts me is the one whose name I remember because I write notes on the phone or get an email with their name.  Meeting people for the first time in person like at an open house can be tougher for me.  Especially when there are a lot of new people.  I have contacted people from an open house and ended up working with them and they weren't the ones I was thinking of from the open house. 

Thanks for the comment. How do you pronounce your first name?

Missy There have been a lot of changes over time haven't there?

That guy that does the short sales I want to know what the ActiveRain police are cracking down on...  I think the numbers are still growing for ActiveRain, despite three people Douglas knows throwing in the towel or taking a hiatus. The numbers like members, # of blogs, #of blog posts, $ for features like Outside blogs are growing.  It's a network that the guys built as a business they deserve to make a profit on it one day, one way or another.

Thanks for the comment Steve... see I know your name. 

I have had a couple of friends who have left ActiveRain in a snit.  A couple kinda dramatically.

Khash (pronounced Cash? not a bad name for the $ guy in the transaction) Yes, old.  It was written in the 1930's  1931?  He was doing seminars and someone asked if they could transcribe the seminar for him?  Something were updated in the 1980's.  I don't think I have ever read it. 

3:50pm • #9

Maureen - As long as the name is spelled correctly.....it is an honor when you write about me.  Imagine, my smallest entry has had the immense privilege of being featured twice in your blogs.

I haven't lost it.  Yet.

I think when people realize that you are sincere and that you aren't kissing A** just to people-please, then they might not particularly like you...but there is a higher degree of respect thrown your way.

So, no, I might not use their name, or care too deeply about them or their cause.  But I will tell them exactly how I feel.

And when I apply that to being a Realtor....ask my customers.  They appreciate the fact that sometimes it is me who enters a house and says, "Oh hell no, I was wrong about this one."

We laugh, look at some more houses, and sign the papers on their dream home.

Good all around.

9:13pm • #10
MAR
22
606,872 Points 59 Featured Posts Localism Sponsor Outside Blog

Thanks Douglas.  I had to check to make sure I had spelled your name correctly.  I did. 

I think once long ago I wrote "Dougles."  or "Dougeles" or something...

5:46am • #11
340,118 Points 3 Featured Posts Outside Blog

My mother still says that there is nothing some people like better than the sound of their own voice...agreed...Name....too many folks confuse it with nail polish...and if I were Sally HansEn...I would probably pay someone to talk to them...:) !

7:27am • #12
362,902 Points 95 Featured Posts Localism Sponsor Outside Blog

Maureen? or Ms. McCabe or how about the real estate expert in Central Ohio? I sometimes forget names but repeat 3 times in my head..the book you are referencing is excellent and yes definitely pertains to web 2.0 or everyday life. 

I think the name that bothers me most is mam...did I even spell it right? .now that is willies material but on the same hand I know people are raised this way!  I prefer that over hon, sweetie or sweatheart!

9:03am • #13
606,872 Points 59 Featured Posts Localism Sponsor Outside Blog

Sally Hanson you are funny.

Midori  I think it is ma'am isn't it?  Spellchecker has no problem with the spelling "mam"  though either but isn't that like saying "boob"?  Now I will probably think that when someone "ma'ams"  me on the phone.  I remember working with a woman from South Carolina who on the phone kept calling me "ma'am." When we met and looked at houses we talked about it.  She said she had to because  she did not know how old I was.  I was younger than her so once we met she was able to stop "ma'am"ing me on the phone.   I remember her using my office phone to set up the utilities and she had to go back into her "ma'am" mode because she had no way of knowing whether the women she was talking to were older than her.  I was raised without mannners so it is not something I understood.

10:58am • #14

I was raised by Wolfs at the Trailer Park.  I am surprised I know what a fork is!

3:30pm • #15
MAR
24

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Maureen McCabe Central OH Homes

Columbus, OH

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Real Living HER Worthington MaureenMcCabe.com

Address: 6902 N. High St. , Worthington , OH, 43085

Office Phone: (614) 825-8842

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A blog written by an agent with Real Living HER in Columbus Ohio.


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