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41 Comments on I'm Sorry, But I Won't Work with a RE/MAX Agent
Charlie, Good that you can put a positive spin on situations like these.
June, True, and he didn't really want to explain the other side, except the brief summary that didn't quite make complete sense.
Gary, No joke! Thanks.
Pat, I tried to explain that...
Rich J, I definitely tried, but he wasn't having it.
Lenn, But each office is a different "company", but I understand your point.
Wanda, I definitely sent a Thank You email to the guy who referred him. Referrals are the lifeline!
Tammy, I sure hope so.
Vanessa, I know! It's strange that he trusted the friend enough to call me, but was then turned off...
Tim, Yes, I d brand myself. Everything is DonnaHomes.com.
William, Yes, I tried, and mentioned how each office is independently owned and each agent runs his/her own business and no two are the same, yadda yadda...
Terry, I wouldn't go as far as calling him an idiot, as he seemed intelligent. I just think he was trying to do something out of principle, but it might backfire. I told him to call me if he couldn't find an agent he liked.
Rich I, True, to an extent.. if he's told all his friends his "bad" experience story, it goes on and on to more people.
Tina, I know, but to each their own.
Susan, That's a great business to have so much referral business! I wish I could duplicate that!
Heather, Yes, it's a shame.
Patricia, Thank you.
Lydia, I would hope not!
Greg, I agree! Like, Rudy's BBQ in Waco is bad, but the other Rudy's we've been to are go, so we just never stop at the one in Waco anymore.
Robert, I agree, thank you! And it's also about getting an agent who is educated, and maybe he just picked a not-so-smart one last time.
Paul, From your lips...
This guy needs to let go of his anger. Maybe it's best you don't work with or for him.
Hopefully he'll come to his senses and realize that it's YOU he should be hiring regardless of your company.
Donna, what a bummer! It must have been a really bad experience, but geeze! He should get over it!
Hi Donna - Whoever that other agent was, and whatever the facts were, I hope he (the client) took the time to contact that agent's broker and/or the Dept of Real Estate in your state to see if he had recourse or if he had simply misunderstood the situation.
Well you just heard his side of the story. Who know how he acted during the transaction. Probably best he went someplace else.
The public doesn't understand that the name RE/MAX is franchised. To the public RE/MAX is RE/MAX.
Donna, unfortunatley this happens, we get associated with out brands and if the consumer has a bad experience then they dig their heels in. I had a listing once where they told me NOT to let anyone from XYZ company show it. They had a bad experience with them when they listed their house.
I told them that I would not be able to list their home if that was a requirement. I also told them the GOAL was to sell their home and we didn't care who brought us an offer.
Craig, Easier said than done for many...
Pat K, Holding a grudge could be good, maybe?
Susan, That's why he feels burned. He was told he had no recourse, and left it at that.
Pete, Thank you.
Richard, Possibly.
Lenn, I tried to explain it to him...
Missy, I've had that also, and said I would not restrict brokerages either! Great minds!
I guess some people really know how to hold a grudge. Perhaps you should have some reservations about RE/MAX (not that RE/MAX is to blame) but as you mentioned, you came hight recommended. Interesting. Well, thats his loss.
Hi Donna... I think that you have hit on a fundamental issue here... reality versus public perception. I think sometimes we do ourselves a disservice by not drawing a more clear picture in the public eye. Despite saying the each office is invidually owned an operated, that "disclaimer" is often in the "small print".
hi, Donna:
At the risk of being called Narrow Minded or a Dolt, I have to admit that I understand where this guy is coming from. And that's in no offense to you or your services.
For example, I have been mistreated, mishandled, overcharged and lied to by The Phone Company. And by the phone company, I mean, in one way shape or form, the current AT&T and its former subsidiaries. I could go on for hours about my wranglings with The Phone Company over the last 10+ years. But one of the few things I can control is where I spend my money. And I will never spend another dime with AT&T. Period.
Frankly, most of my friends are like this. Whether it's a restaurant they received crappy service at or an auto shop that could not fix their car. A bad experience is really hard erase.
Point of my story: Don't take personal offense to his refusal - it's part of the "Grumpy-Old-Man-DNA" that he was born with. Instead - look at the flipside: his distaste with ReMax may have made pleasing him as a client that much harder on you. And more likely, there may have been no pleasing him at all. Again - the DNA. :D
Have a good week!
John, Yep, grudges can take over sometimes. I did call him today and ask if I could give him a referral of a non-RE/MAX agent so I can help ensure he uses a respectable agent. I have not heard back from him yet. I even gave him a choice of a couple of companies to choose from!
Steve, To an extent the disclosure shouldn't be needed. Each agent should be running an ethical and legal business to where problems like this shouldn't arise... but if I like Toyotas and have a bad experience at one Toyota dealership, I just go to the next one because I know Toyota is a good car. Oh well...
Michael, I understand that some people have very deep principles when it comes to some issues. I would never use Comcast/Time Warner again as I had a horrible experience with them, and I cringe when I find out people use them. To each their own.
Donna - I guess it goes to show how little consumers know about how REALTORS work. I'm sorry you had that experience!
Years ago Pizza Hut ticked me off. I tried to resolve the issue and kept escalating it and finally said 9 dollars for a burnt pizza is not worth the weeks off aggrevation. I wrote Pizza Hut out of my life for ever. To this day, I will not order a pizza from them (I'll eat one if its free and I did not order it).
Unfortunatly the Pizza Hut was a franchise, independantly owned and opertated, but I still stick my guns with them. I will buy a frozen pizza before I order from a Pizza Hut. Its my one man protest.
Kim, And that more education is still needed.
Chad, I don't like Pizza Hut, and I understand your analogy.
Hi Donna, Don't be surprised when he calls you back.
Sometimes these things are a blessing in disguise! If he grudgingly agreed to work with you, you have to know he would be "waiting" for the trip up. Some folks shoot themselves in the foot...better his foot than yours!
Donna,
I agree with Sarah. If he had worked with you he would be constantly second guessing you
and waiting for the "I got you." NEXT!