We have been in our home for 13 years, and our credit history has had several negative reports. We have had several obstacles to adapt to including employers not reimbursing us in a timely fashion to pay our mortgage, heart attack resulting in inability to work for several months, use of credit cards to survive, advice to file bankruptcy from an attorney, attempts at several re-financing of our home that were failures, judgements and charge-offs due to the priority of food, utilities and mortgage payments being first.
We have been struggling and dealing with a hugh burden financially thinking that our home's equity was untouchable. We again had faith and felt that we needed to try again to re-finance, so not willing to subject ourselves to embarrassment, we initiated the search on the Internet via NexTag.com. The calls started rolling in - and the wave of embarrassment began. We're both busy people with limited time and the calls were coming to the home, our cell phones and over the internet. Our anxiety and the negative thoughts that it wasn't going to happen rose. One Sunday morning - we were at the car wash, one of the potential consultants had just been really pushy with Linda on her cell phone. While paying for the car wash, Linda picked up one of Christopher's business card and brought it home. She e-mailed him and expressed her frustration and anxiety and asked if there was anything he could do to help. He responded that evening with a very polite and non-judgemental e-mail. A phone call followed to discuss further the potential of obtaining a loan. Christopher's professionalism and "can do - will do" attitude was very refreshing. Christopher explained everything step by step, e-mailed additional information and then met with us to start the process. We both work rather crazy schedules, however, this didn't stop Christopher. We also expressed our wishes to deal with a local Consultant here in Riverside, which didn't stop the companies from Orange County, Texas, and where ever, the deals kept coming through our internet search and over the phone. Our loan was secured by Christopher and closed in such rapid fashion and we never felt at anytime that he was judging us in a negative - degrading manner. Without Christopher, his tenacity and belief that our circumstances were not developed in malice, we would not currently feel that a hugh financial burden has been lifted and we can finally breath. Thank you seems to be insufficient.
Milo and Linda Rivera