Darrin Friedman, branch vice president of Coldwell Banker Residential Brokerage in Chevy Chase, Md., is the youngest manager in the NRT owned Coldwell Banker Residential Mid-Atlantic company. Friedman not only led the entire company in recruiting for 2007, but also has turned his office into a profit making operation in less than a year. He has been recognized for creating a business-focused, innovation-first culture, one which helped dramatically turn a long time suffering office into a highly touted regional success. Friedman lives in the Washington, D.C., area with his wife and daughter.

INNOVATION!

Back in the day when I managed 130 field inspectors I felt my most important responsibilities were to back up and support my guys when they needed it; to provide them the training, tools and technologies to empower them to be their best and when corrective action was required to do so in a way that would preserve their dignity at all costs.    From an old manager to a new manager, you’ve got it.  As some of the old timers have groused about the changes we are going through I have shared with them that my first hand experience with you has been nothing short of excellent.  In my personal opinion, you take care of what is important.  You recognize and appreciate the fact that we are independent contractors, but every time I have told you I needed something you have made it your personal mission to see to it that I’ve gotten it.