Name

Shairoz Jamal

Company

Heartwood Alliance Processing

E-mail

Contact Shairoz Jamal (Heartwood Alliance Processing)

Office Phone

(469) 327-0102 x 2000

Fax

(888) 220-2503

Address

107 1/2 S. Tennessee St, Mckinney, TX, 75069

Description

Heartwood Alliance Processing is a nationwide loan processing unit. Our focus is on providing you our customers the best service and fast turn times.

About Us:

Service

Loan Set-up

Receive loan package from Loan Officer, Broker, or Banker.

Perform initial file review to ensure all necessary borrower, property, loan and transaction data is present.

Customer Service Management (You are our customers)

Provide unparallel customer service.

Review closing documents and terms.

Coordinate loan closing activities.

Provide support staff for pipeline monitoring and issue resolution.

Maintain communications thought out regarding file status.

Underwriting Preparation and Management

Collect all necessary third party documentation.

Review credit and collateral documents to ensure compliance with underwriting guidelines.

Prepare loan file and submit loan to an Underwriter.

Manage the clearing of underwriting stipulations and conditions.

Closing / Funding Management

Closing coordination and support.

Funding coordination and support.

Closing document preparation.

Final HUD-1 review.

Ensure delivery of closing documents to the Closing Agent.

Confirmation of closing. 

Ensure timely deliver of settlement to payment centers.

Technology

Web portal (HWA Pipeline Manager)

Provides access to detailed loan status, documents and historical

Telecommunications

All hardware and software usage included as part of the solution