Providing Our Clients Excellent Service And Results
We believe in Total Customer Satisfaction. As full time, full service Realtors®, we do much more than place your property in MLS and post a yard sign. While you are the CEO of you home, we become your Executive Managers for the complex series of events that occur from the moment you decide to list your home until well after the sale closes. We maintain ongoing relationships with all of our previous clients and provide Concierge services for their ongoing needs.
To make sure all of our clients' real estate needs are handled in a timely manner, we work as a team. From property evaluation, pre-sale preparation and staging, Disclosure consultation and compliance, marketing, advertising, promotion, buyer assessment, offer and counter-offer negotiations, and transaction tracking, we provide responsive service, attention to detail and consistent, accurate communication.
Total Customer Satisfaction results in Referrals Without Hesitation. Our clients often wonder how we are able to dedicate so much time and attention to them. The answer is simple. If we dedicate 100% of our efforts to making you and your results our most important priority, you will refer your friends, relatives and coworkers to us without hesitation. As a result of referrals from our satisfied clients, we do not need to spend our time prospecting for future business because your satisfaction and your referrals is our future business.
Douglas Moore-Character and Competence
Douglas Moore brings to the team his formal education in economics from Brown University, an M.B.A. with emphasis in Finance and Marketing from Brigham Young University and the wealth of knowledge gained from a 25 year career on Wall Street.
Doug's education and investment experience makes him a natural in analyzing market conditions and trends to ensure his clients receive the best value in today's competitive market. Doug's recognized and enthusiastic negotiation skills are vital in gaining the greatest return on the sale of your home asset.
As a 25 year resident of Walnut Creek, Doug has an extensive network of contacts through his parent alumni associations, business networks, church community and neighborhood. His active participation in these networks provides Doug the ability to implement the most effective form of direct marketing-personal contact.
Wendy Cutrufelli-Creative and Caring
Wendy Cutrufelli joined the real estate industry after a 21 year career in mortgage lending. She brings to the team her formal education in Finance and International Business from Washington State University and the Certified Mortgage Planner designation.
Wendy's wide knowledge base spans financial and lending disciplines to appraisal and valuation models. Using this knowledge, Wendy is able to accurately analyze market and appraisal variables to determine the optimum price for your house. Her in-depth knowledge of lending guidelines, interest rate buy-down strategies and allowable seller credits is extremely valuable during negotiations to create win-win results that safely meet the needs of the buyer at a lower cost to the seller.
Wendy's designation as a Certified Mortgage Planner is a significant asset to our clients who use her expertise to review the mortgage options presented to them by various lenders. Wendy focuses her review on the long-term impact of the mortgage options on the client's overall financial goals.
