It reminds me of a lesson taught when I was a young Head Nurse and had the opportunity to be trained along with the new interns and residents.
The Chief of Pediatrics
(Murray Kappleman author of
Signals, What Your Child is Really Telling You)
wanted these young doctors to show they were confident in their diagnoses.
Dr. Kappleman wanted them to make their best trained diagnoses but sometimes doctors, young and old, make mistakes.
When giving a diagnoses of mumps, give it with conviction and the next day when the child comes back with an obvious case of measles...you change that diagnoses with the same conviction. Parents are looking for the expert. They are scared and need assurance. A wishy washy doctor does not give any kind of assurance to an anxious parent.
How does this relate to real estate?
You are the expert and your clients are counting on your experience.
Give your best trained advice and give it with confidence.
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