- Name
- Edward Cooper
- Company
- Open Mortgage (Commercial lending also available)
- E-mail
- Contact Open Mortgage (Commercial lending also available)
- Office Phone
- (630) 988-3098
- Cell Phone
- (630) 988-3098
- Address
- Darien, IL, 60561
- Description
- Ed Cooper - Residential Mortgage Lender
Ed has been a residential mortgage lender his entire 30 year career and is considered to be an expert in building winning customer focused teams.
A Lenders Lender
When other lenders began calling me to finance their personal purchase and refinance transactions I was honored; I have met numerous people in the field of residential mortgage lending as peers and as customers. I am fortunate to be in a position where I am able to help people in a meaningful way. Homebuyer education for borrowers and Realtors is a passion of mine, which has led me to create a Speakers Bureau. I founded the Speakers Bureau over a decade ago following the establishment of an Affiliates Committee for my local Real Estate board to provide on call presentations on a variety of Mortage finance topics.
Passion is contagious, I have put together winning Mortgage Loan origination teams in over a dozen locations, trained top customer focused Loan Officers, Mortgage Loan Underwriters, Loan Processors, Loan Closers, and have played a role in bringing affordable, popular loan programs to markets in many midwest states.
Customer service is a priority of mine, after all we are all customers from time to time.
Be yourself
In my first job as a mortgage lender I learned a lot, I spent as much time with FHA, VA and FNMA personalities as they would permit and read constantly. Being a former Marine and a business major I pretty much had a handle on things, I thought...
Knocked for a loop (sort of): My first job as a residential mortgage lender ended suddenly, a lay off due to a downturn in the market it was the late seventies and mortgage interest rates were moving past 12%, (12% thats what banks were charging on credit cards back then)! I got a call from one of my former competitors, they wanted to take a meeting with me. Deal, I was willing to talk why not I had plenty of time after all. Another call....it was one of my biggest direct referral clients a formidable real estate company operating in south Chicago and the south suburban markets. They had caught wind of my pending interview (the walls do talk in real estate) and insisted on sitting in on my interview....OK. We met at a restaurant (Brown Onion) in South Suburban Chicago, I had a few questions and concerns but I had always been a good student of my competition; thus I knew a lot about the company I was meeting with and the personalities assembled that night. Once my direct referral clients (a Senior Manager and the Processing Manager) of this fabled real estate company began their questioning it was clear they had done their home work, and had very clear needs to be discussed that were on the table that night (I had covered their needs well) but they recognized that corporate support was paramount if my service levels to them were to continue as they expected, deserved and needed.
This actual recount goes on for a bit, it turned out to be a three hour meeting/final interview. Long story short: I went to work for the Lomas and Nettleton Company after that meeting and enjoyed every minute of my association with Lomas.
My new boss at Lomas and I still are in contact professionally as occasion permits (he is retired now). He and another competitor of ours later on in their careers formed another mortgage company, which has attained a measurable local and national presence, this company used a tag line I created while working with them briefly, perhaps you've seen it “Setting the standard by which other Mortgage lenders are measured” that tag line was born that night years earlier at the Brown Onion...
My specialty: I listen (faster and more than I talk).
Recommendations
“I have had the pleasure of working with Mr. Cooper since March 2005. He has been one of the best, if not the best, manager I have had (in my twenty five plus years) in the mortgage banking business. He is a man of great integrity and honesty. He belives in educating his employees and sharing information. He goes up and beyond the call of duty to provide courteous service to his clients as well as his staff. As a result he evokes loyalty from his staff. His staff has been known to follow him ; just so that we can be part of his team. He is an asset to any company that is lucky enough to have him on their team.” October 20, 2009
Millie Reyes-Williams , Senior Loan Consultant , Supreme Lending / GMAC Mortgage LLC
reported to Edward at Everett Financial dba Supreme Lending and GMAC Mortgage LLC
“I have had the pleasure of knowing and working with Mr. Cooper since April, 1998. It was because of his guidance and encouragement that I first started my career in mortgage lending. He has a very "hands on" approach to training and consequently helped instill confidence and knowledge that is the cornerstone of my career.
Mr. Cooper has excellent team building skills and as a result I have the pleasure of continuing my career with other loan officers who have been part of my "previous team".” October 25, 2009
Karren Kukral , Senior Loan Officer - GMAC Mortgage
reported to Edward at GMAC Mortgage LLC
