Name
Don Phelan, Realtor
E-mail
Contact Don Phelan, Realtor
Website
http://www.donphelan.com
Office Phone
(616) 791-0110 x 4350
Cell Phone
(616) 648-0800
Alt. Phone
(800) 530-9230
Fax
(616) 791-9098
Description
My goal is to provide my clients the best possible experience in buying or selling real estate: old-fashioned personal service combined with the most powerful internet-based marketing available.

Do you remember "Personal Service?"


Remember the days when you had a question and you could get a straight answer from a real person?  Before you got lost on hold or "outsourced" to New Delhi?  Remember when you could actually talk to the professional you hired and weren't "handled" by assistants and voicemail?

Call me616-648-0800 (cell) Nine times out of ten, I will answer the phone.  If I can't, I will call you back quickly, usually within minutes, but always the same day.  I will give you straight, honest answers to your real estate questions. If I don't know the answer, I will find it.

When you choose me as your Realtor, I will be thoroughly committed to helping you achieve your real estate goals.  Your questions won't be delegated to an unlicensed assistant -- you deserve to hear from meYou deserve that I will be the person to hold your open house.  You deserve to hear from me within 24 hours of a showing with feedback from buyers or other agents.  And when you shop for homes, I will be the one who shows you the homes you want to see. 


Whether you're buying or selling in Grand Rapids or Grand Haven, I will always give you straight, honest answers and old-fashioned, personal service combined with the latest technological support.

You deserve it.

Personal Service is what I offer.

Whether you're a residential or commercial real estate client, my commitment to you is to always provide you with the best information possible so you can make an informed decision.  After all, I can't "sell" anybody anything; I can only provide the most thorough, accurate information I can find.  My clients will make the choice that's right for them.  

Residential Real Estate Services

Sellers:  In the past 10 years, real estate marketing has changed dramatically.  In the 90's, buyers were still finding homes by driving neighborhoods, reading the Sunday newspaper and watching the cable real estate channel.  Today, buyers want their information faster, and more specific to their needs. Today, buyers go to the internet and search for the type of home that suits their budget, number of bedrooms and amenities they want -- and they get their information immediately. When you list your home with me, you'll get the benefit of the most powerful internet marketing available.  Your home will be available to potential buyer within hours of listing on one of West Michigan's most-visited and highly-ranked web sites -- www.donphelan.com.  Your home will also be featured on the Grand Rapids Association of Realtors site -- www.grar.com, the Southwest Regional Information Center -- www.swmric.com, as well as every major search site that employs IDX information-sharing technology.  Nobody has a more powerful internet marketing program.  Nobody.

When it comes to listing and selling homes, my "area of expertise" is marketing.  Whether your home is in Walker or Wyoming, Grandville or Grand Rapids, Forest Hills, Rockford, Kentwood, Jenison, Kenowa Hills, Standale, Caledonia, Comstock Park, Sparta, Kent City, Byron Center, Hudsonville, Coopersville, Northview, Lowell, East Grand Rapids, Heritage Hill, Cherry Hill, Eastown, Alger Heights, Riverside Park, Ottawa Hills, Plainfield, Gaines Twp, Ada, Cedar Springs or Allendale, my powerful marketing program will bring the market to your home.

Buyers:  Home buyers can search the internet and get great information quickly and easily.  But what happens next?  It's time to kick the tires and take a test drive.  I promise to never sell you a house but I'll help you buy the home that's right for you.  Take as much or as little time you want to decide.  When the home is the right one, you'll know it.  And I'll do my best to guide you in the negotiation process and the steps to get it closed.  I'll even provide information on resources, from my "Best Lenders" list on my home page (www.donphelan.com) to moving companies, tradesmen and more.  After you've moved in, you'll hear from me to make sure that everything is as you expected. 

Commercial Real Estate Services

Commercial Real Estate is a very broad category and most good commercial agents focus on their area of expertise.  With more than 20 years' experience in retail and financial marketing, mine is Retail and Financial Services Site Selection and Evaluation.  If you are a retail store, bank or credit union interested in a new location, call me to learn how I can help.

And now, a word from my clients ...

"Don did an excellent job helping us find a home. 
His service went well beyond expectations and made it a great experience." 
--Carl & Elaine Trippiedi, Chicago

"We saw lots of 'For Sale' signs in our area and were a little worried
about the market.  Don sold our home in 54 days."
-- Terry & Dar Lopez, Jenison

"We had our home listed for a year with another agent.
We listed with Don and 45 days later, we had our money in hand.
Sold. Closed. Done."  --Tim & Ann Walker, formerly of Allendale


"We were surfing the internet, found Don's site. It was so easy to use!
Don showed us several homes before we found one that was just right for us."
--Barry & Patty Peasley, Jamestown

"Given the slow housing marketing, we were amazed when Don sold
our home in 23 days.  He orchestrated much of the transaction via the
internet while we were abroad.  Don's personal attention made us feel
like we were his only clients; his expertise facilitated a smooth sale and closing. 
It pays to go with Don and his internet use; it's where the buyers are!"
-- Paul & Ardis Huizenga, Jenison

"Most important, Don doesn´t disappear after the sale.  He´s there for
support for any number of issues that can, and usually do, pop up."
-- Denny Ellis

"My home took longer to sell than I ever expected it would. 
But Don stayed with me till we got the job done.
I felt like I had a partner in getting it sold."

--Kelly Johnston, formerly of Grandville
 

"Don´s web site ranks higher on GoogleTM than our company web site. 
I just wish I could figure out how he does it!
--Bob Ortiz, Broker/Owner
 RE/MAX of Grand Rapids, Inc.
 

"The reason why I went with you was because of your aggressive approach to
selling a house.  I knew that you would be proactive in advertising and doing
what ever it took to get my house sold in the time frame I was looking at.  You had
a good track record showing that you sell houses twice as fast on average
compared to other agents in the area.  I was not disappointed once we hired you.
 
I always felt like you had our best interest in mind.  We had a unique situation
in a few ways including not being around for the last 6-8 weeks but we were not
concerned.  There was some headache but that stemmed from the relo company
and not from you.  You added calm to the chaos with my move.  You were very
helpful and very knowledgeable with everything I ever had to deal with.
 
Thank you for the pleasant experience."
-- Trevor Curtis, formerly of Grand Rapids

 "Thanks, Don, for helping us with our first home.  We appreciate all you did." 

-- Sarah & Damian Howle 

"To the best Realtor® in the U.S.A., thank you very much." -- The Niles Family

"Don, you made us feel as though you were just as concerned with our purchasing a
home as you would be with your own home. You took care of everything from the
unusual closing issues to finding the right home for our situation. You handled
all of our questions in the most professional manner, but were able to maintain a
level of service that is superior to any we have encountered."
-- Bill & Tanya McDonald

"When we sold my mother´s home, you made sure everything went smoothly, even after the closing."  -- Connie Kowalski 

"Thanks for your help, Don, ontwo houses!" -- Kevin DeVries

Thank you for a job well done! I'm glad you were our Realtor®
and you stuck with me until the very end." -- Carol O.