- Name
- Ken Jacobs
- Company
- Clocktower Realty Associates
- E-mail
- Contact Ken Jacobs (Clocktower Realty Associates)
- Website
- http://www.clocktowerrealty.com
- Office Phone
- (925) 280-1260
- Fax
- (925) 478-7910
- Address
- 2950 Buskirk Ave. Suite 300, Walnut Creek, CA, 94597
- Description
- I take pride in going above and beyond expectations, making sure I am on top of all current issues affecting real estate, and communicating that effectively and consistantly throughout the sale.
About Me:
Back in the mid 1990's, I was a General Manager for Ruth's Chris Steak House in San Francisco. They had transferred me to a new location in Southern California, and then back a year later. As a result, I ended up buying a home, then selling it a year later and buying a new one, and in the process, worked with 3 different agents. Each time, I was disappointed in the different agent's knowledge, service, and follow through. I thought that there was something lacking in the approach of these agents in that none of them really went above and beyond to help me achieve my goals. I thought that if I were in the real estate business, I could really stand out as someone that took that service to a new level. In 1998, I decided to get my real estate license and learn everything I coud about the buying and selling of homes to be of the greatest benefit to clients.
Since I began in real estate, I have represented clients in the purchase or sale of over 200 homes. I earned my CRS (Certified Residential Specialist) and GRI (Graduate, Realtor Institute) designations, which only about 4% of Realtors have, and cntinually educate myself by attending legal updates, classes of the array of contracts and addendums, marketing forums, and staying ahead by utilizing all the tools that today's technology has to offer. I am also an Accredited Staging Professional, and have the know-how to make your home show it's absoulte best to potential buyers.
I currently reside in Walnut Creek with my wife, son, and three dogs.
What you can expect from me:
Helpful Opinions & Advice
I won't just open the doors of homes, or tell you what
you want to hear. I want to give you the benefit of my knowledge of
potential problems, marketing or pricing miscues, neighborhood
issues, contractual issues, etc., so you have all the knowledge
necessary to make informed decisions.
Communication
I'm extremely attentive to my clients. I return phone calls and emails promptly, and I'm committed to making sure you have a full understanding of all the details throughout your home sale or purchase. No Surprises!
Thoroughness & Professionalism
When I work with a buyer, I am there for every step of the process, from writing up and explaining in detail the purchase offer and all related contract addendums, through the inspection process, the negotiation of any necessary repairs with the seller, and signing your closing paperwork.
If you're looking to sell your home, you can expect me to help you address any needed repairs or upgrades, staging, and other pre-sale concerns, market your home with the highest quality marketing materials and photographs, making sure that every available marketing resource is utilized, While your home is listed, I'll stay in constant communication, with feedback from other agents and potential buyers on their opinions, update you on market and financing issues, and work non-stop towards completing a successful sale.
Integrity
I have no interest in pushing you to do something you don't want. You will never wonder what my agenda is. My only goal is to insure your satisfaction with the handling of your purchase or sale, and giving you the benefit of my experience to make the best decision for your individual situation - even if that means not making a sale.
Areas of Expertise
I specialize in Central Contra Costa County, including Walnut Creek, Pleasant Hill, Lafayette, Martinez, Concord, Alamo, Danville and San Ramon. I have extensive experience working with first time buyers who have found my experience, knowledge and communicative ability to give them great insight into the home purchase process.
Testimonials
You were excellent. You were informed with practices in the industry that were just forming, and continued to support us in conjunction with those developments. You provided us honest, realistic information, and acknowledged the limits of your expertise. You communicated directly with the banks and responded to their needs for information from us without delay. You negotiated with the banks on our behalf and managed to secure a short-sale without any promised debt. Lastly, you were friendly and remarkably available.
Scott & Tamara A. - Walnut Creek
You were knowledgeable and took care of all the details. Also, you were very available when we did need to meet. I appreciated your attitude in what could have been a difficult situation for me. I never thought I would have to do a short sale, and you certainly made it easier with your experience and expertise. Thanks Ken for a superb job.
Sandy S. - Walnut Creek
Your flexibility to work with us was a huge plus. You were able to make adjustments to your schedule to set aside the right amount of time for us. Shopping for a home from overseas was a challenge and on top of that, viewing homes with our 3 month old child at the start. You also got to know our likes and dislikes as we viewed many homes over the course of a year. The home that we purchased is perfect!
Wayne T. - San Ramon
Ken, it's been great working with you again. You've walked us through two home purchases now, and we have been extremely happy with the results. You listened to our needs and wants and found us an excellent deal on a bank owned home. We couldn't be any happier! You not only impressed us, but the listing agent as well with your attention to detail, in-depth knowledge and organizational skills. You're a true professional! Thanks for all the advice and making us feel like your #1 client.
Frank & Danielle S. - Clayton
Ken, you did an awesome job. We always rely on you. You are very professional, prompt, and your advice regarding buying and selling our house was very helpful. Your guidance helped us a lot. Thank you for everything.
Manjari S. - Pleasanton
We feel you did a great job representing us. You were very organized from start to finish. You made it so much easier for us by taking care of the many details that needed follow up.
Bob & Diane M. - Walnut Creek
We found Ken to be punctual, professional, knowledgeable, honest and very ethical. He was also extremely understanding of our situation. He helped guide us in the right direction, giving us expert advice each step of the way. His constant communication with us and almost immediate response to any questions helped us through the process and alleviated any tension we might otherwise have felt. When it came to closing, everything was quickly and expertly handled. He provided us with all necessary documentation including a CD of all paperwork for our records. We highly recommend Ken and have given his name to our family and friends. We will definitely ask him to be our broker on any future sales or purchases.
Sharon M. - Antioch
I don't think anyone could have been more efficient, helpful, professional and timely then you. You kept me informed almost daily of all aspects of the sale and I trusted you every step of the way. I was indeed fortunate that you were referred to me and doubt there is a better agent than you in the East Bay.
Joyce R. - Walnut Creek
Excellent! Ken was friendly, forthright, available & personable. He was knowledgeable as well and supported us start to finish.
Scott & Tamara A. - Walnut Creek
Broker Ken Jacobs was professional and customer service was extraordinary. Knowledge of the industry and contacts with related professionals was broad and very useful.
Grace & Ted D. - Danville
Over the years I've worked with seven Realtors while buying or selling ten homes and rental properties. Each Realtor did a good job but the service I received from Ken Jacobs was the best in every respect. I could not be more pleased with every aspect of the service I received from Ken and his team and I recommend them highly.
Clark S. - Walnut Creek
Ken Jacobs has a great understanding of his job and is a competent professional. Ken has excellent clarity when giving information. Ken is very skilled in communication and interaction with clients. Everything was done so efficiently, I can not think of anything that was not provided. Thanks to Ken Jacobs!
Lee & Katie D. - Bay Point
We felt very fortunate to have Ken and his team working with us. They all are very professional, courteous, extremely organized and go beyond what is customary. We were especially happy with the contacts provided by Ken who performed the inspections and work done on our home before moving in. We couldn't be happier in our new home.
Brett & Elise A. - Clayton
Ken & Staff,
You went above and beyond our expectations - A true pleasure to deal with and we are already recommending you. We felt spoiled by all the personal touches - e.g. address change cards, mailing labels, the cleaning service on both ends - the new home and the old house was a true lifesaver, and our boys love you. Thanks so much.
Roberto & Deborah P. - Clayton
Excellent. Very efficient and thoughtful. I was very pleased. Thanks so much for the address labels. Something I really needed.
Margaret F. - Walnut Creek
Outstanding! It is always a pleasure to work with Ken!
This is my 4th time working with him. He has sold 2 and helped me purchase 2 homes. He's efficient, organized and communicates thoroughly throughout the process. I would highly recommend Ken to friends & business associates anytime with confidence they will be well taken care of. You have everything down to a science. Thank you so much for your fine work!
Allyson C. - Walnut Creek
I couldn't have asked for better service. You did an outstanding job of keeping me informed from start to finish. Your response to my questions were always timely and accurate. You have made this the most easy and painless real estate transaction thus far. It has indeed been my pleasure to do business with you. I sincerely thank you!
Walt G. - Walnut Creek
Ken Jacobs was instrumental in finding us a Walnut Creek home. Many visitors have wondered how we found this home and were very impressed with its floor plan & Walnut Creek location. Ken Jacobs worked diligently over several months to show us homes and research prospects, as well as assist us in keeping our patience. Thanks for all your help!
Douglas & Shannon J. - Walnut Creek
Ken,
I felt very secure regarding the work you did for me!! You are so thorough and you anticipated my needs - you have thorough knowledge of the buying and selling process. An awesome agent - and very technical too.
Nancy M. - Walnut Creek
Ken,
We felt good about the work you did at the time. What stands out are the things that you continue to do, the after the sale attention.
Ethan & Meredith M. - Concord
Ken,
You did an outstanding job, coordinating a myriad of details from the remodeling, staging, showing & negotiating to the close of escrow all in the space of six weeks. Your professionalism, responsiveness and sense of humor made the entire process go smoothly. As I noted early on, you're the perfect combination - mind like a steel trap, heart of a teddy bear! Thank god it's over, but if I ever again do real estate in this area, you're the agent for me!
You truly went above and beyond expectations Ken, and I can't think of anything you could improve. By it's nature the sales process can get weird & invasive but I always felt confident that you understood both the psychology & the business aspects and supported me in dealing with both.
Eleanor V. - Walnut Creek
Dear Ken,
One month ago when we were considering selling our condo ourselves, if someone would have told me that by selling it through Ken Jacobs we would not only get the ridiculously high amount that we ended up getting, but also that the whole process would be as easy as it was, I would have not believed it.
But as you know that is exactly what happened. Now, with tens of thousands of extra dollars than we expected in our pocket, and having taken zero extra days off work, I am truly speechless. Not only that, but you were completely professional in answering all our questions, knowledgeable of our neighborhood, flexible with our crazy schedules, patient with our little children, and just an absolute pleasure to work with.
Before I didn't know if I would ever use the services of a realtor, but now I know there is at lease one Ken Jacobs in the world who I can always turn to - and send my friends to - whenever real estate services are needed.
And, now I have to come to know for myself why your are No.1 in Walnut Creek.
Sincerely,
Steve & Sally J. - Walnut Creek
Ken,
Most excellent! You went above and beyond to meet all our needs. Polar opposite of other RE agents. Full service and then some. We are very appreciative of all you did for us and for your extensive knowledge and know how. Your connections in the business are invaluable. Very patient with all our questions. A very good experience.
Badreddine & Jill M. - Walnut Creek
Ken, you were very efficient and thorough. I felt well taken care of and plan to use you for all of our future needs. We are very impressed with your services.
Vickie H. - Walnut Creek
You were both professional & knowledgeable. We enjoyed working with you and would not hesitate to refer you to our family and friends. Thank you for all your help! You were great!
Aurora & Emanoil M. - San Ramon
Ken did a great job. I got off to a bad start with someone else and was wasting a house hunting trip. Ken listened first and then went to work. We had a lot to look at quickly and he educated me about the market as we went. When we were ready to move we had a good strategy based on good research of seller needs and we got a deal I was happy with done quickly.
Dennis D. - San Ramon
Ken,
Excellent. Recommendations showed an in depth understanding of the market and buyer psychology. Everything suggested worked out as predicted. Excellent communications.
Richard & Melinda B. - Walnut Creek
Ken,
We appreciate your work ethic in getting things done and making things happen. We just had to let you know what we wanted to do with our properties and what specifically we wanted for our new home. Then you immediately went to work and one week later we sold two homes and bought our new house, and you followed the three deals through to a successful close of escrow.
Eugene H. - Walnut Creek
Ken,
I appreciate your responsiveness. You made time to visit many different locations short notice. I thought you were very honest and sincere in your advice. I appreciate your ability to work with me while I was out of country. Your upbeat personality made it pleasant to visit all the locations.
Wayne T. - Walnut Creek
Selling my house through Ken Jacobs was almost too easy. His professional attitude, initiative and resourcefulness contributed to a painless, trouble free process from beginning to end. I would recommend his services to anybody completely. Thank you again Ken.
Hugo C. E. - Walnut Creek
Ken, you did an outstanding job as usual. This was a very difficult transaction and you made it happen. You attention to every detail and your follow-up simply amazes me. You did over and above what I have experienced from other agents. Thank you so much.
Allyson C. - Walnut Creek
When our hunt for a house started, we thought there was no way we'd EVER get one. Ken, with your patience & guidance we're happily living in a new home. You were so kind to us and had answers to all of our questions. We are more than satisfied with your work. We have told people that if they need an agent, we have THE BEST!
Keith R. - Walnut Creek
Ken,
Your services were excellent. The biggest help was your willingness to take care of needed repairs and to field questions from homeowners associations, etc. This was great, given our situation of caring for an ill family member. Keep up the good work!
Judy C. - Pleasant Hill
Ken Jacobs was the most professional person I ever worked with in my financial practice. He left nothing at all undone. Take my word for it - he is the best of all in Real Estate. Ken - You are the best.
Leo S. - Walnut Creek
Ken,
You were calm & organized throughout the entire process which in turn, made us feel confident that we were in good hands. You're great! Very thorough and complete!
Lucia & Saul B. - Walnut Creek
Ken was a steady hand who guided us through a difficult transaction. He was always reachable and willing to offer his honest assessment whenever we asked. He was very thorough and earned our confidence and trust. We highly recommend him.
James & Beth A. - Concord
Ken,
Your knowledge, experience and careful consideration of my needs made the process of selling my home and purchasing a new one enjoyable and fun. You covered all the bases, especially those that I did not think of. You even thought about gathering all the documents in two formats for my records - that's just great service! Thank you for your continued support during this experience and for your follow up after my transactions were complete!
Farae S. - Danville
Ken,
Among so many local realtors I had dealt with, you demonstrated your professionalism of the best "Realtor in Town". Your top performance exceeded both Leonny's and my expectations. You demonstrated your customer driven approach, organization, communication skills & responsiveness. In short, job well done. We thank you for that.
Arie and Leonny G. - Walnut Creek
Ken has excellent knowledge of the Walnut Creek area and neighborhoods. He was always very responsive and available, and did a terrific job of staging and listing my townhouse.
John W. - Walnut Creek
Ken,
Thank you for your help with my home search and the home buying process. I appreciate your assistance - particularly when you found the unnecessary $2000 closing charges from my lender. Your referrals for home inspection, title company and repairs were also very helpful. Trust that I will advise friends and family to contact you, should they ever need help with home buying or selling.
Rey J. - Concord
Ken was thoughtful and reassuring during the whole transaction process. We could count on him to return call promptly. As out-of-town sellers, we appreciated his ability to secure people to do the necessary small jobs that needed to be done.
Earleen N. - Walnut Creek
Ken,
Cathy and I simply could not be more pleased by the service you provided us in the sale of our Walnut Creek home. Your promise that you would keep in close communication with us on all details was very completely kept. Not a single thing could have been done better! You are particularly professional. Thank you so much.
Robert & Catherine A. - Walnut Creek
Ken was very honest, and completely ethical in determining what things were best for us as home buyers. We appreciated his direct approach, his friendly demeanor, and his willingness to work with our needs. Most of all, he followed up with everything he said he would. He promised us a smooth process, and it was exactly that.
Seth H. - Walnut Creek
Ken's efficiency and clarity helped me as a "full-of-questions", first time seller. I really appreciate his patience and help.
Gloria N. - Walnut Creek
We felt Ken did the most thorough and professional job we could have wanted . He personally handled virtually every aspect of our purchase and sale. Our transaction moved very quickly and smoothly because of Ken's energy and commitment. He gave us a really good experience. Ken anticipated everything that needed to be done, including some things that we did not.
Charles and Marjorie R. - Walnut Creek
Ken did an excellent job in exploring the type of house that we were interested in. He took the time and asked questions which guided him to finding the perfect home for us. Ken was very personable and took the time to know who we are, and went above and beyond what he needed to do. We were referred to Ken by friends and will continue that referral on to others.
Kevin & Amy G. - Pleasant Hill
Ken gave excellent support in preparing the property for sale, and I appreciated the many resources he made available for moving, cleanup, etc. He always was on top of all issues.
Dave F. - Orinda
Ken is a top-notch professional in real estate. He is efficient, fully knowledgeable, timely and trustworthy. Ken listed and sold two homes for us in 2002. His style and approach produced sales in a fast, painless and satisfying manner. Ken is a very amiable person who makes himself available at any time. We would use Ken, without hesitation for all our real estate needs.
Glenn S. - Walnut Creek
Ken,
We wanted to thank you again for your help in the successful pursuit of one of our goals -- a home in the Walnut Creek area. We especially appreciated your professional conduct, follow-through, and communication during the closing process.
Derek S. & Margaret T. - Walnut Creek
Ken was very professional, and took care of all of the details for us.
Jules F. - Walnut Creek
We feel like we received excellent service! We felt like we were the most important clients - Ken's only clients - because he focused all his energy on us. He was helpful and went above and beyond for us! He is very knowledgeable and looks out for the best interests of his clients.
Brian & Kami M. - Martinez
Because of errors on my part, there were problems with the scheduled closing. Ken did a superb job of working with everyone - the sellers, mortgage broker, etc. - to adapt to the problems and proceed with the sale.
Stephen H. - Walnut Creek
Ken,
Our recent condo sale was the best experience of approximately 15 real estate transactions we have had in the last 20 years. Your knowledge of the local market allowed us to get top dollar for our property. Your analysis of the offers and response to them proved to be good. Every step of the sale went smoothly and on schedule. Everything was done for us, including arranging for the termite inspection and handyman work, and getting estimates for other potential work that allowed smooth and knowledgeable negotiations with the buyer. All we had to do was approve your recommendations or sign documents. We will certainly use you for future real estate dealings, and would recommend your services to others.
Steve & Susan L. - Walnut Creek
We met Ken at an open house. He impressed us with his knowledge of the area and how well organized he was in his field. He was very good at catering to our needs in searching for our new home. Ken patiently answered all of our questions and helped us understand the entire process of purchasing a home. After all was done, he still kept in contact with us to make sure everything was OK and no surprises had occurred. Ken was always looking out for our best interests. Excellent customer service! We will definitely recommend Ken to all who need a competent realtor and will use Ken for all our future real estate needs.
Art & Cindy H. - Martinez
Ken,
We wish to express our thanks to you for all the hard work you did in marketing and selling our home. We appreciated your very professional approach to all the many details in the sale. We wish you many future sales and listings in the area. You may certainly use our names as a reference.
Don & Peggy J. - Walnut Creek
