- Lillian Wong 480.650.5412 NMLS ID 630337
- Lillian Wong and Associates - Scottsdale Arizona @ imortgage
- Contact Lillian Wong 480.650.5412 NMLS ID 630337 (Lillian Wong and Associates - Scottsdale Arizona @ imortgage)
- Office Phone
- (480) 650-5412
- Cell Phone
- (480) 650-5412
- Alt. Phone
- (888) 650-5412
- Scottsdale, Paradise Valley, Carefree, Cave Creek, Fountain Hills, Tempe, Chandler, Mesa, Gilbert, Gold Canyon, Queen Creek, Phoenix, Glendale, Peoria, Surprise, Buckeye, Anthem, Flagstaff, Payson, Prescott, Show Low, Tucson - 14850 N Frank Lloyd Wright, Scottsdale, AZ, 85260
- 2010 Luxury Home Tour Affiliate of the Year! For exceptional world-class service! With many years and a wide range of experience in the mortgage industry, our dedicated team stands ready to assist you
Lillian Wong, a Senior Loan Consultant at iMortgage in Scottsdale, Arizona on the SE corner of N. Scottsdale Rd. and Frank Lloyd Wright Blvd. , has worked in the mortgage business for over 20 years in both California and Arizona , and her experience shows. Lillian is a multi-million dollar producer in mainly purchase business. In a recent customer survey the office conducted, Lillian received some of the most positive feedback of anyone in her office. As she explains, “I set clear goals for myself, and I plan to increase my numbers every month while still keeping all my customers satisfied with world-class service.”
One reason for Lillian’s success is her familiarity with every element of the loan process. Over the course of her career, she has worked in underwriting, processing, funding, and auditing of all loan types. Prior to joining iMortgage in 2011, she was with Bank of America Home Loans through its acquisition of Countrywide Home loans for a combined twelve years. She had also worked for Great Southwest Mortgage in early 2006 for a year where she excelled in the correspondent and wholesale lending environment. She continued to work in a variety of areas, getting her greatest fulfillment as a Senior Mortgage Loan Consultant. Her knowledge of the operations-side enables her to give buyers a thorough explanation of the process, giving them a feel for what to expect.
“If I am going to sell something, I want to know exactly what it is that I am selling, and my experience allows me to do that,” she shares. And she continues, “I find that customers really appreciate it when I explain the details.” She also knows what questions to ask and can give quick pre-approvals. Lillian stresses that personal attention to customers is critical to her success, and she prides herself on being able to give all her customers quick status updates and rapid closing times. Her all-time record closing is 23 hours!
Lillian’s favorite aspect of being a Senior Mortgage Loan Officer is the satisfaction she feels from truly helping people achieve their goals. “I am always delighted to hear from people who enjoyed working with me.” She emphasizes that her standard process is to speak with customers in-depth at the initial meeting. They easily share their short-term needs, but Lillian asks them about their long-term goals as well, so she can be sure she is setting them up for success in the big picture. She also enjoys getting innovative in meeting customers requirements. As she explains “Lots of people don’t fit inside the box of this or that product. I partner with them to think creatively about their unique needs.”
Lillian applies her drive and enthusiasm to her personal life as well. She loves computers and technology where she created the design layouts of her own websites, www.LillianWong.com and www.imortgagemaven.com as well as other webpages, and her blogs at www.Blog.Lillian.Wong.net and www.ArenaBlog.netand www.MareNews.net and www.TechNuttzz.LillianWong.net and www.ArenAccess.ArenaBlog.net where she is a community blogger. She is a member of the Arizona Asian American Association. As a former Miss Chinatown USA finalist, it’s important to her to “help the Asian voice be heard in the community.” She is an active volunteer within the industry, as well as for the Luxury Home Tour, www.LHTAZ.com, coordinating the comments and stats from REALTORS® for the homes on tour. She is also a member of the Scottsdale Area Association of REALTORS® and their leadership program. In addition, she creates a quarterly mortgage web-based newsletter where she distributes her webpage to REALTORS® as well as her existing client base.
Lillian’s style has led her volume to increase by leaps and bounds; much of it is repeat business and referrals. With her team of professionals, Lillian emphasizes “We will provide you with the exceptional customer service that you deserve.” Her tips for ensuring success? “Have your priorities straight. In this business, it’s easy to get sidetracked from what your true goals are.” She prides herself on doing it right the first time for her clients and always delivering on her commitments. Lillian sums up her approach to her work like this, “I build my business around integrity and passion.” Judging by her eager involvement with customers and various organizations and by her mounting success, Lillian Wong’s formula is working well for her.
FHA Loans, VA Loans, VA Vendee Loans, USDA Rural Housing Loans, Short Sales, Foreclosures, Conventional Loans, Nonconforming Loans, Super Jumbo Loans, Lot Loans, Private Money Loans, Investor Loans, Homepath Loans, 203K Loans, Commercial Loans, Manufactured Home Loans, Home Equity Loans, Reverse Mortgage Loans, Business Loans, HomePath Renovation Loans, HomeStyle Renovation Loans
Lillian, you have been wonderful and a true professional. I will surely be referring clients to you in the future. Thanks for all your help.
J Funston - CDPE
Venture Real Estate & Investment
My hat is off to you. Your company sure sticks to what they pitch. Great
communication, turn times and great overall customer service experience.
Thank you for a job well done.
K. Thomas | Agent - Southern CA | Redfin
"I have done two mortgages with Lillian Wong so far and both have been great experiences! Lillian is knowledgeable and gets the job done fast. I would highly recommend her!"
“Lillian Wong has helped many of my clients through the challenges of today's real estate market condition. Lillian has the temperament, communications skills and patience to guide folks through the frustrations of today's tenuous real estate climate. Her knowledge of the latest loan programs is remarkable and her suggestions are timely and welcome.
Since becoming an Arizona Real Estate Broker in 1985, I've dealt with a myriad of Loan Officers. I've seen the good, the bad and the "not so great". Lillian is better than good. She is exceptional.
When I deliver a client into Lillian's capable hands, I am always secure in the knowledge her personable, professional manner will serve them well.”
Mary Angela, Designated Broker Desert Sky Realty
"We are pleased to endorse Lillian Wong as an experienced mortgage professional. We have lots of experience in working with her and Lillian is one of the best. We hear good things about her skills and service. Call her for all your mortgage needs."
Dan Fries, Director-Consumersfaircredit.com
"I am extremely impressed by Lillian's skills. She has proven her superior relationship skills time and time again. She is a knowledgeable professional who relates exceptionally well with people."
Diane Rines, Phoenix AZ
"Lillian Wong is a World Class person. She will do what is necessary to meet your goals in a timely manner to your complete satisfaction"
Julie Delczet-Oyler, J & R Real Estate Enterprises, LLC.