SCOTT SCHUETTER IS A BUYER AGENT WITH THE HAMBY REAL ESTATE GROUP
We've had the experience over the years of dealing with all types of real estate agencies and agents -- the best of the best, the worst of the worst; the kind who are interested in qualifying clients as high as possible and only showing us property in the highest range; the type who list and then vanish; ones who are almost impossible to reach and rarely return phone calls and email; some who hear what you're saying and respond to that, rather than high-pressure selling of things we're not interested in.
Our experience with this company, and with Scott Schuetter in particular, ranks among the best. We were house-hunting three states away, in an area neither of us was familiar with, during an incredibly stressful time. We "found" Champion and Scott while looking at online listings. The first time we spoke, we felt comfortable. Once we met, we were confident about our choice to retain Scott for our transaction. Our confidence was well-placed.
If Scott wasn't able to answer his phone when we called, he ALWAYS returned our calls within the hour, most often within minutes. If he didn't have an answer to one of our questions, he'd find it and have the answer back to us the same day. He was honest about our choices, since we were moving from a very different economic environment, and showed us a variety of homes in different areas, in a wide price range, so we could get a feel for our new area. Once we settled on what we were comfortable with, Scott showed us numerous homes in exactly the style, area and price range we requested. It had to be exhausting, but he was always cheerful, positive and upbeat, and always had a package of information for us on every home we were going to see. If we thought of something on one of our several trips to Annapolis that we'd forgotten to ask for before we left, Scott had already considered it and had the information ready for us when we arrived.
When our stress got the better of us and we overreacted to what were minor, typical glitches in any home buying transaction, Scott handled the situation(s) with impeccable professionalism, and his unwavering positive attitude and optimism. If there was a problem, his response always came with a solution. Nothing fell through the cracks, and if something started to slip, Scott, not one of us, was the one to catch it and make sure it was taken care of. It was easy to work with Scott, because his attention to detail and constant communication with us enabled us to focus on the many other issues that we were handling during this home-buying experience.
There are a precious few agents we would choose to handle our real estate transactions in this area the future, but Scott Schuetter is definitely at the top of that list.
Veni
Scott,
I had meant to send you a nice thank you card to let you know what a wonderful experience we had going through the process of finding and buying the perfect place on the bay, but I better send you an email as that will get to you quicker.
You really listened to us and heard and understood exactly what it was that we were looking for, you quickly located the ideal properties for us to view and didn't waste our time taking us to places that were outside our price range or outside of what we were looking for.
Your feedback, advice and opinion was always helpful and given very thoughtfully. When you made a prediction as to how something might go, that's how it went!
You were never pushy & we never felt pressured to make an overly quick decision, but you were very good about keeping us on track and reminding us when we needed to be reminded!
You were well organized and paid attention to detail & your follow through was always very quick and effective.
You went above and beyond - you very quickly found us great insurance, unbelievable mortgage rates, a wonderful builder etc.
You have offered to keep in touch and help us settle in, and we particularly appreciate the offer of the consultation with your wife. That adds yet another dimension to the already high level of service we experienced from you.
In the past, we have had several wonderful experiences with real estate agents and brokers, but I can honestly say that this was the best experience, and that you are the most professional and personable realtor that we have ever worked with.
I honestly don't have any suggestions for improvement!
Thank you very much.
Marina and Paul K.
Dear Ms. Savani:
I am writing to comment on Scott Schuetter who represented your office in assisting me and my wife in exploring housing options. Based on our experiences with real estate sales persons over the years, Scott is in a class by himself, simply without peer. He did many impressive things: at all times he put us at ease by demonstrating a keen understanding of the housing market as it pertained to our needs and interests; he was markedly dependable matching his words with action- he did what he said he would do- in a cheerful and pleasant manner. His response to difficult questions led us to believe that thoughtful and honest answers had been offered. He moves quickly, alertly, and purposively, often on his own initiative.
All in all, Scott & Mike are consummate professionals. He is a joy to work with. My wife and I feel lucky that Scott entered our lives
Sincerely,
Duncan W.
You were always extremely available and you never were impatient with us. You also didn't ever push us into anything and I think you understood quickly what kind of home we were interested in. We felt very comfortable with you and I think we trusted you implicitly because you were also in the Navy. You give the impression of a strong, innate sense of integrity, which is priceless to customers who are investing in something as significant as a home.
Also, we are happy to be your neighbor and WE LOVE OUR HOUSE, OUR HOME!!!
Regards,
Muriel
Brian Ross & Carrie Gerlhi:
We would sincerely like to thank you and your staff for all your help in the purchase of our new condo in Annapolis. Our closing process went very smoothly and we are very excited to now be "homeowners". Thanks again for all your patience and expert advice.
Kathy Liere:
I am very happy to have used Hamby Real Estate Group to sell my house in Annapolis. The house was on the market only 4 days before I had an accepted offer. One month later I closed on the sale of my house. 1 am very satisfied with the service I received, and I would not hesitate to recommend the Hamby Group to anyone wanting to sell their house.
Warren & Mary Klein:
A huge thanks for all of your efforts in helping us sell our country home. After trying to sell our home by ourselves without success, we listed with another company. After they didn't sell our home, Hamby Real Estate contacted us, but we chose yet another firm to represent us. After more than several months of being on the market, we were very frustrated, but again, your firm contacted us and we decided to list with Hamby Real Estate Group. To our amazement, you not only brought us one offer, but TWO within 30 days. Now we are sold and closed. We were very motivated to sell our house, because while our home was on the market, we owned another property several hours away. We put on over 4,000 miles just traveling back & forth between the two properties. We are convinced that everyone should start out with Hamby Real Estate Group, and their house will be sold!
Keith & Peggy Hamilton:
We would like to take this time to thank the entire Hamby Real Estate Team. You all have put so much time and effort to find us our new home and to get our existing home successfully closed. We appreciate all of the team-work, and will always recommend your services to anyone we know who is buying or selling a home.
Joyce Samuels:
I would like to thank you for all your patience and expert help in the purchase of my new condo. I went through many ups and downs during the sale process and your staff was always there to answer my questions and help me to feel at ease with everything. I would highly recommend your company to anyone interested in real estate. Again, thanks for all of your help!
Jerry Arnold:
Hamby Real Estate did a wonderful job. I will be returning in the future for a home purchase, and will recommend you to anyone I know that is buying or selling.
Jane Townsend:
Dear Jim & Crew, Thank you for the gift card! I enjoyed working with you, & the excellent customer service I received.
James Traynor:
Dear Hamby Real Estate, Just a quick note to let you know how pleased I am with your company. I needed to sell my home quickly so I listed my condo with you, and 18 days later I had an accepted offer! Your whole team worked well together, and I'm impressed with the way the marketing, prospecting, and closing were handled. I really like that there was always someone available to answer my questions. I look forward to working with Hamby Real Estate in the future!
Mike & Tanya Martin:
We want to thank the Hamby Real Estate Group for selling our home so quickly. We listed our home with Mike Hamby and within a week we had a total of 3 showings, and 2 of those wrote offers for the house. A few days later we had an accepted offer. The for Sale' sign was just barely installed and a "Sold" rider went on! The closing department paid close attention to every detail, and really made the whole process easy. We are very happv with the Hamby Team and would recommend them to everyone!
Tom & Margaret Phillipi:
Thank you so much for helping us buy our new home! We want to let you know how very happy we are to have used your team to locate and help us to purchase our home. We were very impressed by the way you kept us up to date, and promptly sent us any needed information. We were so pleased at how your team investigated everything, and followed every detail to the end. We appreciate all of the work you did for us.
Mary Harrington
Dear Friends at Hamby Real Estate, Thank you for selling our Condo so efficiently. You did a "Great Job". It was a pleasure working with you and your fine staff. What a nice group! Thanks for the gift certificate. We will enjoy that. Thanks again and Best Wishes to all.
