Referral only lender doing residential and commercial transactions. Business built around referrals from past clients, Realtors, CPA's, Financial Planners, Insurance Agents and other professionals
Get to know Don Grantham
We are a referral only based business. Our practice specializes in mortgage planning. We are known for finding the right mortgage product that fits each individual clilents long and short term financial goals while meeting their payment and equity needs. We form strategic partnerships with professionals from other real estate and financial practices. Our Buyer Retreival Program keeps a steady flow of prospects and potential clients flowing between the partners. Our commitment to extreme client satisfaction keeps the clients happily in the client for life program. It is a ever expanding circle of good and continuious business.
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To be a point of light to our clients, partners and to each other.
Our vision is to be confidently recommended as the lender you can trust by each client we serve. To be a thinking team that places great value on refined systems and even greater value on relationships. To be a substantial source of new business for our strategic partners.
The following principles represent the commitment we make to each client we are given an opportunity to serve. These principle have been established, affirmed and are lived by each member of our very talented and very dedicated team.
We have decided that without exception we will...Ask questions and listen to our clients in order to fully understand their needs Create mortgage solutions that complement our client's overall financial strategy, and allow them to most effectively accomplish their short and long term financial goals Be sensitive to the fears that many homebuyers have about obtaining a mortgage loan and earn their confidence as a trusted advisor Respect our client's time and minimize the amount of effort required of them by applying our knowledge, experience, and resourcefulness Use state-of-the-art technology to complement our customer service, making adjustments when necessary to avoid overwhelming our clients who are less technically proficient Communicate regularly and proactively with our clients to keep them informed of the status of their loan and to reduce the stress that is associated with uncertainty Ensure smooth, on time closings with anticipated costs and terms Provide our clients the luxury of home loans in the future with little effort on their part, by means of an Annual Mortgage Review Measure our success by our client's willingness to confidently recommend us Take full responsibility for our actions and be honest at all times Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance We strive to honor God in all that we do.