We think it's time to document the exemplary job Dana Graham has done for our family in three major transactions.  In the Spring of 2003 Bob and Virginia Putnam (both 87 years old) retained Dana as their listing agent after both daughters assured them Dana Graham would prove to be a very special realtor.  Words cannot adequately express how much like a brother he became for us, and how much like a son he was for the Putnams.  Here are just a few examples:  1) He removed a satellite dish using a 20+ foot ladder; 2) Caulked the bathroom floors; 3)  Painted the new wood installed during termite repairs; 4) For bulky trash day, Dana arrived in work clothes to move a freezer, metal cabinet, and other heavy items to the curb; 5) Successfully resolved 3 sticky issues with the PVE Art Jury.  

In the early 1990's Janet & Charlie Johnson looked out from their Via Acalones home and saw Dana on the roof of the neighbor's house repairing shingles to avoid a dispute when the seller refused to spend $100 for the shingle repair.  Thus began our understanding that Dana Graham is a different kind of realtor.

The Johnsons have subsequently bought and sold two more homes (other areas).  Dana continues to be the benchmark by which they measure other realtors.  Subsequent realtors have been competent, but never so service-oriented and communicative.

In addition to his outstanding capabilities as a realtor, Dana has a keen and unique sense of humor, which helps his clients see the lighter side of the dark moments that are inevitable in most real estate transactions.  Our entire family joins in the commendation of Dana Graham as realtor extraordinaire.  We'll be happy to talk personally with anyone considering him for real estate work.   

Bob & Virginia Putnam, Janet & Charlie Johnson, Barbi and Mark Carpenter, all of Palos Verdes Estates

 Thank you so very, very much for the wonderful job you performed on our behalf in selling our RHE home. We will always be grateful to you for your professional skills and knowledge, your helpfulness to us personally in numerous details large and small, your patience when we were impatient, and seeing us through to a very successful end. . . . Many thanks again to the "Best Realtor on the Hill"!   

Dr & Mrs Jack Heurlin, Rolling Hills Estates 

Dana is smart and organized.  He explains everything thoroughly and keeps his client informed every step of the way.  . .. He has keen instincts about the other party in the deal -- e.g., if we've received the best offer -- and when it's time to lower the price. . . . He has excellent knowledge about construction, so I knew we'd make correct decisions about repairs. . . . On the personal side, Dana is a very kind man. . . . Kindness and a killer sense of humor:  Dana has an unbeatable combination of personal characteristics. . . . I have and will recommend Dana without hesitation to my friends for their home real estate needs. 

Marion Smith, Rancho Palos Verdes

 As a corporate executive for 30 years I have moved often -- bought and sold many houses. I can state unequivocally that Dana Graham is not only the best real estate agent we have ever dealt with -- he is so far superior to any other of my knowledge as to defy comparison"

G T Rush, Rancho Palos Verdes

 "We have never in our past dealings had an agent of your caliber. Your professionalism and knowledge of all aspects cannot be surpassed"

M/M Tom Davis, Harbor City

  "Your recent assistance in selling my home marks the fourth time in about 10 years that I have sought and received your services as a real estate agent. In each case, most notably the recent sale into a difficult market and the many "niggling" details that characterized that transaction and its follow-up, your unflagging attention, professionalism and expertise were, in my mind, at the highest level that could be expected"

Stew Crawford, Rancho Palos Verdes

 "Over the past several years I've been fortunate to have the opportunity to work with Dana in finding a residence and then listing it with him. His integrity and candid manner provide the basis for me to exploit his enormous knowledge of the market. I am convinced that no other Realtor could serve me better. . . . it is an understatement to describe me as a difficult client -- ask Dana (ed: he wasn't so bad). I am a Computer Systems Consultant with a degree in Engineering who wants an explanation of everything and accepts nothing at face value. Dana is the only Realtor who has ever satisfied my requirements, and working with him is a pleasure as well."

C G Altmann, Rancho Palos Verdes

 "We would like you to know how impressed we have been with Dana Graham. He was spot on with pricing (as you know, we got our asking price, plus) and has been amazingly resourceful and helpful throughout the process. . . . He even found a better mortgage for the buyers. . . . I certainly recommend him highly. He is a savvy realtor, a tireless worker, and a very fine person."

Jeanne Turner, Palos Verdes Estates

"I want to express my appreciation for the very professional manner in which you handled the sale of my home in Palos Verdes Estates. I interviewed several real estate agents prior to selecting you and I must say I never regretted my choice. This was my first experience with a house sale in over 30 years and I was concerned with the fact that I had already moved out of town and would not be easily accessible. The property sold in 6 days and closed escrow in 30 days without a hitch. I think the things you did over and above the normal task of closing escrow made a big difference."

D Conklin, Palos Verdes Estates

"This unsolicited letter is written in recognition and appreciation of the outstanding performance of Dana Graham. In contrast to previous realtors we talked to, Dana recommended a reasonable, cost-effective set of house preparations, and was even able to provide us with the names of painters and other contractors such that our required fixup expenses were less than half of what they would have been. The house was on the market for only two days when we got a buyer! Dana ensured that the sales contract was "bulletproof" . . . Dana was there for us at every critical point of the escrow, including all negotiations and inspections. . . . We were living in our Northern California "dream home" in less than two months. We are firmly convinced that this would not have occurred if not for Dana's experience and expertise."

M/M Lyon, Torrance